My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

Get it fixed then, make an appointment with the Apple genius bar.

Similar Messages

  • My itouch won't turn on at all and i cant restart it because the home button doesn't work. what do I do?

    My itouch (5th gen. 32GB)  was working just fine, with a full battery. I set it down, and 15 minutes later it didn't turn on. I brought it back home to see if it needed to be charged for some reson, but it was still pitch black. I plugged it into the computer to see if anything would happen but nothing did. I know you can reboot/ restart it by holding the power and home button at the same time for a few seconds, but my home button is broken... I have no clue what to do...

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My i phone wont turn on and i cant restart it because the home button doesnt work

    m

    What happens if you plug the device into the charger? Does it start? Without a functioning home button, it is impossible to do a reset on the device, which would help it recover from not starting. What model iPhone are you using? Have you thought about getting the home button fixed?

  • On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

    On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.

  • Okay so my ipod 5th generation, isnt turning on at all. It isnt charging either, its not responding at all. Now I cant restart it because my home button is broken.  So what do i do? I cant buy another one, N couldnt back it up on i Cloud. so help

    Okay so my ipod 5th generation, isnt turning on at all. It isnt charging either, its not responding at all. Now I cant restart it because my home button is broken.  So what do i do? I cant buy another one, N couldnt back it up on i Cloud. so help . this had happened to me before, so i left my ipod on the charger all day and left it alone and later that night turned on. but this time that didn't work. but this time i kept trying to turn it on while it was on the charger. i need this ipod. only this one. so please help

    Try:
    Turn on without Home/Power Button

  • My iphone 4 keeps going into guided acess mode were i cant touch anything. i have for gotten my password and i cant seem to press the home button to go home. it tells me to put a password in but i have no clue. please HELPPPP!!!!!!

    my iphone 4 keeps going into guided acess mode were i cant touch anything. i have for gotten my password and i cant seem to press the home button to go home. it tells me to put a password in but i have no clue. please HELPPPP!!!!!! im getting worried i have no clue whats going on. help and advice would be highly appriciated.

    Just reset your phone:
    Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.
    This should let you use the phone normally, no restore needed.

  • HT1414 my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the  home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is d

    my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the  home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is dead

    If it is one year old minus one day it is still under warranty. If it is more than a year since you purchased it then yes, the warranty has expired.
    Millions of iPads have been sold. Most continue to function long after their warranty has expired. Check the many requests about updating the iOS on the original iPad on these forums and you'll see that there are many iPads still working after three years. My iPad 2, which I had for over two years is still working well for my son in law who took it over from me when I bought a new one.
    Given that there will always be a few iPads that fail early. Most of those will be covered under warranty. But some will fail after the warranty has expired and before the owner expected it to. I'm sorry to hear that you are in this category. Take your iPad to an Apple store and have it looked at. They will provide you with alternatives, one of which is to purchase a like model to the one that failed at a discount. You can then know your options and make the best choice for you.

  • IPod Touch 5th Generation won't turn on and the home button is broken, followed the steps from another thread but it's still not working

    I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?

    Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
    Jailbraking the device will void the warranty.
    You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
    A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

  • My iPod touch 5th generation won't turn on after the new iOS update

    I've just updated my iPod touch 5th generation to the iOS 8.1.1. (or whatever the newest update is) but once it updated, it now won't turn back on. I've tried plugging it into multiple chargers and computers just in case it wasn't charged, and tired turning it on, but all I get is the apple logo and nothing's happening. What can I do? I haven't backed it up this month and I don't want to loose all my stuff. Thanks.

    Try the following. It is very likely that the iPod will have to be erased:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    In the future make sure yo backup before updating. I always backup to both iTunes and iCloud before updating .

  • My iPod touch 5th generation won't turn on or charge and the home button is broken, how do I get it working?

    I've tried buying new chargers and plugging them into different outlets around the house but the iPod will not respond to anything.  The home button is broken so I can't reset the iPod by holding both the home and lock screen buttons down, and it won't even connect to iTunes when plugged into my computer.  How can I fix this issue? The iPod never overheated or anything, and it still had charge left before it quit responding.

    Unfortunately for you, the home button is necessary for reset and also to put the device into recovery mode or DFU mode. Since that is not working, and the device is not recognized in iTunes, check the charging port area. There could be dust, lint, etc, that is blocking the connection for charging, and connecting to iTunes. If nothing seems wrong there, then make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location. There is no other option.

  • My iPod touch 5th gen won't turn on after updating to iOS 8 using the computer,help!?

    On my computer (using windows) I tried to update my iPod touch 5th gen to iOS 8 using iTunes, using this website http://www.gottabemobile.com/2014/09/17/the-secret-to-skipping-long-ios-8-downlo ads-and-problems/ as a guide.
    It kept coming up with this error http://support.apple.com/en-us/HT201442 after the update.
    Now my iPod won't turn on and it shows the charger with the lightening with an arrow above it pointing to the iTunes logo.
    So i plugged it into iTunes but i don't know what i'm supposed to do, any help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • I have an iPOD touch 5th generation that doesnt turn on, doesnt charge or anything. seems to be dead, as if the battery is done. any input?...

    I have no way of getting any specs, version numbers or operating systems. It is my daughters iPod 5th generation and it will not turn on or charge. I have tried to charge it from a lightning wall adapter as well as the usb adapter directly to my computer usb outlet witch is where it has been for about an hour now and I still have nothing...Any ideas.?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod Touch 5th Generation Won't Turn On

    Well this is what happened, about 5 months ago my brother's charger for the iPod 5 wasn't working, so he tried to fix it himself. When he thought he fixed it he plugged the iPod 5 in to charge, and it instantly "killed" it I guess you could say, so it doesn't turn on anymore. Just recently I was looking into it and trying to find ways to repair it on my own, to see if anything would work. I don't know if what he did just killed the battery and I should just go into the apple store and get a new battery, or what. Please help me out. Thanks!

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod touch 5th generation doesn't: turn on, charge, reset, or respond to iTunes. What do I do?

    There's no damage to it, all the button work fine. One day it just stopped working and now I don't know what to do.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Can i get an iPod touch 5th generation if I turn in my ipod touch 4th generation

    full working 4th generation ipod touch 8gb. it has a lot of scratches and a minor dent but no cracks and full working condition

    If you're in the US, places like Amazon and Best Buy will purchase your device from you and give you store credit. The 'how much' depends on the condition of the device and what model it is. May or may not get more than if you just sell it, but, presuming you're getting a comperable replacement, that 10% discount is 20-30 dollars or so. So you may be able to get more if you resell it.

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