My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed. What do I do
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
Similar Messages
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How do I get my ipod touch 5th generation to always use my car speakers when I plug it into the USB port?
If the problem occurs after you restore it to factory defaults/new iPod then it is likely a hardware problem. I would make an appointment at the Genius Bar of an Apple store.
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Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happening. help please!
Hello mixanme,
Sorry to hear you are not able to update your iPod touch using iTunes. Thank you for providing all that information about what is going on. I found an tutorial to assist with issues updating an iPod touch:
Issues updating or restoring iPod touch
http://www.apple.com/support/ipodtouch/assistant/restore/
I hope these steps help!
Best,
Sheila M. -
I can't remeber my iPod touch 5th generation's pass code. I know the four numbers included, just not the sequence. It disabled yesterday at 6pm, and it's now 11am and still disabled. Also, when I first got my iPod, my friend synced it with her iTunes, so I can't plug it into mine.
I have a lot of pictures and songs that I really don't want to lose, by just restoring it, if I can even do that.
So, my question is either,
1. Up to how many hours can my iPod be disabled for? (The new iOS won't tell us!) And how long will it disabled after each try??
2. Is there any way to get the pass code off my iPod touch without losing all my apps, music, pictures, ect.?
Thank you!!If it says "iPad is disabled" it is never going to time out. At that point, your only option is to restore it in iTunes.
If you have a backup in place now (in iCloud or iTunes) once restored, you can restore from backup, but the only way to un-disable the device is to restore it.
http://support.apple.com/kb/ht1212 -
I downloaded and synced Sherlock Holmes and start trek 3009 just fine on my iPod touch 2nd generation before years back. I manually download and sync all my stuff. But iTunes won't let me click and drop and then sync any of my downloaded digital copies to my iPod touch 5th generation. Help please
Do they play in iTunes on the computer?
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Ipod touch 5th generation is disabled
Last night my ipod 5th generation wouldn't take my password. I was entering the correct one and it kept saying it was wrong and then it locked me out after a couple of tries. Now it says Ipod is disabled connect to itunes. I know this can be restored but the problem is I have a few important videos and pictures in it that I need. Is there a way I can fix this without having to restore? I bought a new laptop (dell inspiron 14r n4110) so I never got a chance to sync my ipod with this laptop so whenever I plug it into itunes it says
"iTunes could not connect to ipod touch "name's ipod touch" because it is locked witha passcode. you must enter your passcode on the ipod touch before it can be used with itunes"
I would love to do that but again its disabled and I can't do anything
please help
what are my options?
do I loose everything
call apple?
I tried plugging my ipod into my laptop hoping the folder for it will show up in my computer and i can go and delete the passlock file like you do with older ipods but this wouldn't show up in my computer. I even made sure to click show hidden folder etc option in the folder options but nothingYou will have to put it into recovery mode, losing anything that has not been saved to your computer.
Sorry.
If you can't update or restore your iPhone, iPad, or iPod touch -
i dont know what to do, can you help me? can i download an ios off my iPod and why is my home button messed up???
Try:
- iOS: Not responding or does not turn on
Where it says place the iPod in recovery mode use this program:
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod touch 5th generation battery indicator does not update when being charged (Updated to iOS 8)
Note that the iPod touch 5th generation was updated to iOS 8. When I connect my charger to my iPod touch, for the first time, the battery indicator does not update when connected to a power source. Instead of being charged, it says that the battery is being depleted. Please fix this issue. Thank you!
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My wife and I brought a Ipod touch 5th generation for our grandson after which he let a bully at school take it from him and change the passcode. We retrieved the ipod from the young man with a fare amount of run around. But now we are lockout. of it and when we look up how to reset it we where told to connect to itune,but when doing so I got a error message stating that the device had to be unlock before it could be restored. Is there another way that I may restore the Ipod?
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7 -
The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Can I disable album artwork on my OS 7 Ipod touch 5th generation from showing up in the list?
Can I disable album artwork on my OS 7 Ipod touch 5th generation from showing up in the list of song/playlist, etc?
I liked how easy it was to find songs without going thru so much artwork. I know I can do it on itunes, but can I do it on the ipod itself?Good to hear you found the solution.
for the Points
8:20 pm Monday; February 3, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything
Get it fixed then, make an appointment with the Apple genius bar.
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