My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

Similar Messages

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    Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
    Jailbraking the device will void the warranty.
    You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
    A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

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    See this previous discussion
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    Error 1604
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    my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    Get it fixed then, make an appointment with the Apple genius bar.

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    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                          
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

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    so my ipod is in almost perfect condition. there is no cracks or dents. its not even that old. I was on my ipod, locked it, then when back and it didn't do anything. didn't turn on or anything. iTunes isn't recognizing it. sadly my home button is crapped out. so I cannot hold down the lock button and the home button to reset it..... so what do I do????

    Try this previous discussion
    Turn on without Home/Power Button

  • Ipod Touch 5th Generation will not turn on, restore, or show up in itunes unless in DFU mode.

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    Check USB connections
    Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
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    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
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    Apple Retail Store - Genius Bar                                     
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    Not Charge
    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
      Apple Retail Store - Genius Bar
    The cable is covered by the same 1-year warranty that that covers the iPod itself. To check your coverage enter the iPod's SN here:
    Apple - Support - Check Your Service and Support Coverage

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    Try charging the ipod touch on a wall charger and make sure the outlet is working. And leave it there for 10 minutes.
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  • My Ipod 5th generation won't turn on and the home button is broken. what do i do?

    My iPod was working fine all day and then I locked it and when I came back to it, it would not turn on and it had almost a full battery. I have tried to plug it into it's charger but it still wouldn't turn on so I plugged it into the computer and that didn't seem to work either.  I would try the method of holding down the home button and lock button down at the same time but my home button is broken (which I also do not know why it has broken). PLEASE HELP

    Turn on without Home/Power Button

  • My ipod touch 4th generation will not turn on and i dont know why. It just wont turn on at all. I try to press all of the buttons and hold them down for awhile and it still wont turn on. This all happened after i sent a video that was 1 minute long. HELP!

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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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    how do you fix a white screen on an ipod touch

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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  • My ipod went black will not turn on and the home button wont work what do i do?

    i need help!!!!!

    Make sure it's charged.
    Try to Reset your device:
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    My ipod touch 5th generation will not charge when connected to charging cord.  I have tried two different cords with same result.  It will charge for a second then show not charging.   Any suggestions?

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

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