My ipod touch 5th generation wont charge or turn on at all, at first i though the lightning cable was the problem so i bought 2 more lightning chargers and the only thing my ipod does it gets really hot but wont turn on :( help!!

My ipod touch 5th generation wont charge or turn on at all,
i upgraded to iOS 6.1.3 and after that my ipod started having trouble charging, at first i though the lightning cable was the problem so i bought 2 more lightning cable chargers and my ipod still would'nt charge, so it died. now the only thing my ipod does is when i try to turn it on it shows the apple logo and then the screen goes off and does it again for a few times and then the screen stays off and my ipod gets really hot but wont turn on for the rest of the day help!!

The hotness indicate a hardware problem.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it to Apple.
Apple - Support - iPod - Service FAQ
If not abused Apple will exchange it for a refurbished one at no coast. otherwise the exchange price is $149.

Similar Messages

  • IPod Touch (5th Generation) cannot charge?

    I just recently saw an ad on craigslist of someone selling an iPod Touch (5th Generation) for extremely cheap. The catch was the battery could not charge. Considering how cheap I got it, I figured it would be a simple battery replacement or such that I could find online and I would have a like-new iPod Touch. The only issue is I cannot find any solutions to this exact problem. Basically what has happened is, no matter where I plug-in this iPod, I only get the empty battery logo with the lighting bolt underneath. I have tried changing cords, and changing where it gets charge from, (my computer, wall charger, iPad charger) and it does the same thing. I have even tried leaving it charged for over 30-min+ and it still does not charge. I do not know the history of this iPod, but it seems as though I can see 2 very small dents on the back of the iPod. I have attempted all the basic diagnostics on this iPod
    The iPod is :
    iPod Touch 5th Generation 32GB (Pink)
    Any feed-back is much appreciated.

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar      
    Apple will exchange your iPod for a refurbished one $149. They do not fix yours. The dents indicate abuse and thus voids the warranty.
      Apple - iPod Repair price

  • My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!

    I bought my iPod Touch 5th Generation a couple months back and it has been working beautifully. I loved the new design, features, color choices, etc. However, just a couple days ago, my iPod has been acting up. I turned it off one night with a FULL battery (I usually turn it off when I'm not using it) and when I turned it back on in the morning, half the battery was gone. Originally, I assumed that maybe I just didn't swipe to turn it off right. WRONG. I charged it up, used it, and turned it off again for the night. When I turned it on the next day, the battery was practically gone. I tried not to panic, so I just restored the iPod to its original settings. I erased EVERYTHING. Then I charged it for a good six hours. The problem didn't go away.
    This isn't a cheap device. I'm sure you guys know that. The only reason why I think this could be happening could be because of the new iOS 6.1.2 update. I updated my iPod about a week or so ago. And now I'm having this serious problem? That is the ONLY possibility I could think of. And this thing is brand new. I treat it like it is made of glass. Literally. I'm so meticulous when it comes to my things.
    So can someone please help me try to fix this problem? I still have a warranty and the iPod is under a year old. To replace the battery now is ridiculous. It's brand new. I didn't pay hundreds of dollars for my iPod to croak on me after using it for a couple of months.
    Any help would be much appreciated. Thank you so much!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Ipod touch 5th generation not charging anymore

    I got my Ipod for Christmas in 2012 and it was kept in perfect condition until one little drop that shattered the screen about 10 months ago. The drop never affected the performance of the Ipod in anyway. It worked fine until yesterday when I thought my charger started getting faulty. My friend plugged his phone in and it charged  perfectly fine and that left me to think that it is either the battery that is old/ breaking or the charging port is messed up. I've cleaned it out and plugged it in but nothing is happening. I plug in the charger and no charging notification shows up.

    See what you missed here:
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I have and ipod touch 5th generation and it died but when i plug it up it wont charge or turn on. what do i have to do to get it to work?

    i have an iPod touch 5th generation and it died but when i plug it up it wont charge or turn on. what do i have to do to get it to work?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Mi ipod touch 5th generation randomly turned off and it wont turn back on or charge. what should i do?

    hi!
    i have the ipod touch 5th generation and last night i was using like i normally do,but the it just turned off and i thought that my battery died so i put it to charge but im pretty sure that my battery was at least 40% so i found that a little bit odd and when i plug it in it didnt make any sound and nothing showed on the screen. I kind of just ignored it so i let it charge the whole night and the next morning when i woke up the firts thing i did was to check on it. My ipod still wont turn on or charge and tried to connected to my computer but nothing shows up. i will really appreciate if someone could help me.
    thank you (:

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Itunes wont recognize my ipod touch 5th generation and i tried updating itunes to 11.0.1 but i cant

    itunes wont recognize my ipod touch 5th generation and i tried updating itunes to 11.0.1 but i cant what should i do?

    it says somethings wrong with "apple moblie device"

  • I tried to charge my iPod Touch 5th generation but it died while charging  and it was tuning and it said i had to connect to iTunes so i did and i had to restore it to use it and while restoring an error code (9) appered and i can't use it. Plz help

       So  I was using my iPod Touch 5th generation and the charger wouldnt charge it and it died then while it was in the process of tuening back on the apple logo dissapeered and it kept on turning on and off so i put it into DFU mode and it said to plug it into itunes to i did and it said i had to restore it to use it but when i tried to restore it it brought up ," Couldnt restore ipod, error code (9) " ..... and i have tried 3 different USB cables and two different computers and USB ports and i have no clue what to do so i would like help from anyone please that would be awesome!!!!
                        Thank you, 
                                           Zac

    Zac henderson wrote:
    ...Couldnt restore ipod, error code (9) " ...
    Try here  >  Configure security software

  • Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

    Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • HT1476 i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch 5th Generation Australia Release Date? Last week I went to the Carindale Apple store located in Queensland and they had said they wont be getting it for a few months but they'll get it before next year. Anyone know the exact date ?

    So the question says it all. Last week, I went to the Carindale Apple Store located in Queensland to purchase a iPad 2 and a iPod Touch 5th Generation. I asked one of the shop assistants when they were getting the iPod Touch 5th Generations and they had said that they didnt know that they would recieve it in a few months but they'll recieve it before next year. Anyone know the OFFICIAL RELEASE DATE of it in Australia ? I want to order it online but my mum doesnt have a credit card, lol .

    No, Apple has not set a date.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My ipod touch 5th generation will not connect properly to charger.  I have tried on different cords but it will not show that it is charging.

    My ipod touch 5th generation will not charge when connected to charging cord.  I have tried two different cords with same result.  It will charge for a second then show not charging.   Any suggestions?

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IPod Touch 5th Generation won't turn on and the home button is broken, followed the steps from another thread but it's still not working

    I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?

    Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
    Jailbraking the device will void the warranty.
    You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
    A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

  • Ipod Touch 5th Generation overheated now wont turn on

    I have the ipod touch 5th generation. When I charge my ipod i always leave it alone and often have a battery app open. Today however when I was charging my ipod it overheated and now won't turn on. I have left it and it has completely cooled down but still wont do anything. Please help me if you have any idea on what to do. I have tried to restart it and put it into recovery but it wont do anything. when i connect it to the computer it doesn''t show up in itunes or in my computer and nothing will come up on the screen of the ipod. I don't have an apple store near me so would be happy for any advice that could help.

    Try the remaining actions of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    However, I suspect a hardware problem based on the heating and the Genius Bar is very likely required. If you iPod is defective and not abused you will walk out with a replacement.

  • On my ipod touch 5th generation i cannot connect to the internet i did every step in the help section. I reset the wifi, I turned the wifi off and on and still nothing. I even tried to put it in manually but still couldnt connect

    The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then:
    Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

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