My ipod touch has a black screen with the loading symbol on it

I've had my Ipod touch for almost two years it is a fourth generation. Today I was going to charge it when the screen went black and had the circling loading symbol on it. It has now been stuck there for hours. My computer won't reconize it saying that there is an unknown error. What can I do to fix it?

Try a hard reset and go from there.
http://support.apple.com/kb/TS3694
Basic troubleshooting steps  
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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