My ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                          
If recovery mode does not work try DFU mode.                         
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • HT1212 Mar 26, 2013 10:06 AM my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

    my ipod touch 5th generation has been locked out. it now says on itunes that i need to know my passcode in order to sign in with itunes on the computer..but i dont know my passcode so i cannot get on my itunes to reset my ipod because it said i need to know my psscode, but i dont know it. please help me

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My apple id has been locked. Now how unlock ma apple id

    My apple id has been locked. Now how unlock ma apple id please help me apple store 

    If it's then disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on and iOS devices that you have by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.
    If that doesn't fix it then you might need to contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • My Ipad icloud account has been locked an now i want to delete it but i can't please help me because when u try to delete it it says "Turn Off Find My iPad?" when i press delete acoount and turn off it wants to fill the passwor field but it

    My Ipad icloud account has been locked an now i want to delete it but i can't please help me because when u try to delete it it says "Turn Off Find My iPad?" when i press delete acoount and turn off it wants to fill the passwor field but it says that you account has been locked for some security reasons and please help me to delete it.

    Go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  Then log in using a different ID.

  • TS4036 How do I access content that has been backed up to iCloud?  I no longer have an iphone, but want to access the music/pictures I've stored to the cloud.  When I logged into iCloud, there was no tab or option to view store content.  Please help.

    How do I access content that has been backed up to iCloud?  I no longer have an iphone, but I want to access the music/pictures I've stored to the cloud.  When I logged in to iCloud, there was no tab or option to view content.  Please help.

    Without an iPhone or iPod Touch to restore the backup to, you cannot access the camera roll photos stored in the iCloud backup.  Signing into the account on your computer and enabling photo stream will only allow you to access photo stream photos from the last 30 days, and any shared stream you were subscribed to.
    You can redownload purchased music in iTunes on your computer as explained here: http://support.apple.com/kb/ht2519.

  • HT1918 I have opened my account on my credit card and there has been 3 payments go from my account. 17.49 and then day before 5.49 and 4 days before 4.99. Really annoyed that apple can let this happen and letting app makers con people by doing this. Anapp

    I have opened my account on my credit card and there has been 3 payments go from my account. 17.49 and then day before 5.49 and 4 days before 4.99. Really annoyed that apple can let this happen and letting app makers con people by doing this.
    Don't know how this has happened, would like a refund what is the procedure.

    You haven't bought any items, including in-app purchases within apps and/or auto-renewing subscriptions ? You can view the purchase history on your computer's iTunes : http://support.apple.com/kb/HT2727
    If you haven't made any purchases, and nobody else has access to your account or devices and may have made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening

    I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"

    If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
    If your Mac is running a fairly recent version of OS X, here are some general guidelines.
    Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
    Have you emptied your iMac's Trash icon in the Dock?
    If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
    If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
    Other things you can do to gain space.
    Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
    Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
    Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
    Download an app called OnyX for your version of OS X.
    When you install and launch it, let it run the automatic ans S.M,A.R.T. tests,  then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
    Typically, iTunes and iPhoto libraries are the biggest users of HD space.
    move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
    If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
    Good Luck!

  • I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

    I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

    Has your carrier been having issues with Call Display? Do the telephone numbers come up when people call, or does it just show 'Unknown Number' or 'Blocked' ?

  • HT1409 I have done this but it does not work with one of my albums and I dont know why??

    I have done this but it does not work with one of my albums and I dont know why??

    That would be it. Sometimes you can tweak the album & artist names enough for iTunes to download matching art from the store, or you could add a bonus track featuring 1 second of silence and attach artwork to that, or you could convert the files to Apple Lossless.
    tt2

  • I have installed itunes but get massage coming up saying cannot be used because required software is not installed, run itunes installer to remove itunes, then install itunes again. I have done this but still not able to connect my iphone, ipad or ipod.

    I have installed itunes, but when connecting the iphone, ipad or ipod it states the following:-
    Connot be used because required software is not installed run itunes installer to
    remove itunes, then install itune again.
    I have done this on a number od times, but still having the same message coming up.
    Please can you help me.
    Kind regards
    Caroline Jones

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • TS1363 when i connect my phone itunes says it does not recognise my phone and need to update itunes to 64 bit. i have done this but still keeps coming back up!!!!!!!!!!!!!!!!

    when i try to connect my phone to itunes a message comes up saying it does not recognise it and must upgrade itunes to 64 bit i have done this numerous times but stillwill not recognise my phone.!!!!!!!!!!!!!

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • How do i enable my phone once it has been disabled and told to connect to itunes?

    My daughter entered the wrong passcode and now her phone is disabled and is telling us to connect to itunes. What do I do because it wont sync?

    Hi ..
    You will have to use reocvery mode or restore > iOS: Forgotten passcode or device disabled after entering wrong passcode

  • TS3074 I have an Error Message 7 (14001) says itubes was not installed properly to reinstall. Have done this but still will not open still gives me that error.

    I have an Error Message 7 (14001) that says Itune was not installed properly, to reinstall.
    I have tried this twice to no avail.... any answers ?   Thank You

    Hello Debbie,
    Thank you for the details of the issue you are experiencing with iTunes.  It sounds like you have tried reinstalling iTunes twice, but you may need to reinstall Microsoft's .NET Framework:
    Resolution
    This issue may be caused by a bad installation of a version of Microsoft's .NET Framework. It's important to note that versions 2.0, 3.5, and 4.0 can all exist side-by-side. Click the arrow next to your OS to reveal links to the versions of Microsoft's .NET Framework that are applicable to your OS; you will need to download and install ALL of these.  These links will take you to a download page.  Click the download button on this page and click Save in the subsequent window to save the installer to your Downloads folder.
    Windows XP:
    Microsoft .NET Framework 3.5 SP 1Microsoft .NET Framework 4.0
    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-9 19f-b21f31ab88b7Windows Vista:
    Microsoft .NET Framework 3.5 SP 1
    Microsoft .NET Framework 4.0
    Note:  Microsoft .NET Framework 2.0 is already installed as part of Windows Vista.  You can not modify the installation of this version of the .NET Framework in Windows Vista.
    Windows 7:
    Microsoft .NET Framework 4.0
    Note:  Microsoft .NET Framework versions 2.0 and 3.5 are already installed as part of Windows 7.  You can not modify the installations of these versions of the .NET Framework in Windows 7.
    To resolve this issue, run these installers one at a time and follow the instructions on screen to install each applicable version of the .NET Framework.  If this version of the .NET Framework is already installed, you may see a screen similar to the one shown below.
    If you see this screen, select Repair and then click Next to repair the installation of the .NET Framework.
    iTunes for Windows: "Error 7" message when opening iTunes
    http://support.apple.com/kb/TS3074
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Am trying to download a movie but it tells me I have used my 3 attempts at the password. It is saying to go into iTunes an retrieve my password. I have done this but I still can't download a movie. Any suggestions?

    I watched a movie on my Apple TV and then wanted to download another one. It asked for my password this time and I used up my 3 attempts. Now it is telling me to go to iTunes and retrieve my password. What's going on?

    Create a iTune and App Store account without credit card
    1. Go to App Store and select a free app
    2. Tap INSTALL APP
    3. Create New Apple ID
    4. Confirm Your Country
    5. Agree with Terms and Conditions
    6. Fill in your Apple ID and Password (must be a valid email address)
    7. Create and answer your secret question e.g. What is the name of my dog?
    8. Select NONE for Payment Method
    9. Fill in Billing Address i.e. your address
    10. Submit application for new Apple ID
    11. Wait for verification email
    12. When email arrive, verify your account
    13. Start downloading your free apps

  • I have 4 mail icons on my desktop and cannot open any of them.  I have no idea how I have done this but want to go back to having one mail icon which opens.  What have I done and what should I do?

    I am new to mac pro and have managed to set up 4 mail icons on my desk top and none of them open mail.  What have I done and how do I get back to having just one in the doc which opens?

    HA! It turns out, that an app that I've never used before, became active during a time that I was multitasking and didn't realize it. I didn't notice the effects right away, because my main desktop has a special 3D desktop generator called, bumptop, which covers over any other desktop color or graphic in that area. So it wasn't until I swiped to go to a different desktop, that I noticed the random slideshow being displayed. All fixed now. What a relief.

Maybe you are looking for

  • Error - Vavlue is not an eCATT parameter

    Hello Colleagues, I am using SAPGUI recordign mode and while compiling i am getting the below error can anyone help me to resolve the issue ?. Test Script MIB_INS_CATEGORY_PERS_TAB,Version 1,                      Reference V_VALUE for SAPGUI_1_29-PRO

  • SQL Server 2014 issues

    Hello: I have bumped upon a design issue with SQL Server 2014. I want to report this to Microsoft, where it can be addressed and corrected in the upcoming Service packs. This is something critical.. (that's what at least....I feel). Please let me kno

  • 401 - unauthorised in ADF Security.

    Hi. Am trying to develop a login page using ADF security in jdeveloper 11.1.1.6.0. I have followed this link ADF security on my jspx  page as login page This is my code which i have used in my login bean. public String doLogin() { String un = _userna

  • [Solved] considering switching to arch

    I am considering switching to arch as i have heard good things about this distro. however before i do I'd like to ask a few questions. firstly how does one install software on Arch. secondly what actually makes arch so great? and thirdly will WMs lik

  • Do I have a messed up audio port?

    I've had my 4th Gen iPod touch for a year and, like most people, I have droped it a couple times. I recently got new high quality headphones and after about 3 weeks they started crackleing in the right ear. So, thinking I blew them, I took them back