My Ipod Touch Is brand new and i just made my apple account. When i try to connect to the app store It comes up "cannot conect to itunes" I do have itunes on my ipod what can i doo???? please help
My ipod touch is brand new and i just made my apple account and when i try to connect to the app store or imessage it cant connect please help
Try here:
Can't connect to the iTunes Store
Try changing he DNS to Google's 8.8.8.8
Similar Messages
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I have an iPod touch 4g on iOS 6, but whenever I try to search in the App Store, it crashes. Could somebody tell this to apple so they can update?
That is a know problem. See:
https://discussions.apple.com/thread/4319809?tstart=0 -
When I try to search in the App store I get a "cannot connect to iTunes" error.
Everything else in the store works, i.e. top charts, updating apps, etc. It's not my internet because iTunes works on my phone via wifi and 3G. I have tried taking the iPad back to factory settings, resetting the iPad with an iCloud back up, tried using another network, tried setting the time a year ahead and reverting back, tried setting the DNS to 8.8.8.8 and 8.8.4.4 and still wont work. Note: This is only when I try to search in iTunes.
Addition: iTunes wont let me search either. So App Store and iTunes wont let me search.That is a know problem. See:
https://discussions.apple.com/thread/4319809?tstart=0 -
I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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Hello there, I'm new to the Apple world, and I'm still learning my way around.
Why is when I try to download from the App Store, it says "The application cannot be downloaded."
It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
How do I fix this on my iPhone 4S?Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.
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When I try to log into the app store to update apps or buy apps the user name that appears is an old one and it will not bring up the current user name/ email how do I stop that so that my current email show up ??
Settings>Store: Tap the AppleID and choose "Sign Out", it will then prompt you to sign in and you can use the new AppleID.
NOTE: Apps must be updated with the AppleID they were purchased under.
EE -
When I try to go to the app store, I have a popup for a free game that won't go away. I can't get into the app store.
This happened to me twice lately. I finally got around it by double tapping the home key to go back to the homepage finding the app store that was running and flicked it up to get rid of it.
When I went back to the App Store the Popup was gone. -
accidently deleted an app Store app. how can I get the icon back on my home screen? in the app store it comes up 'open' instead of install.
What happens if you tap on open?
Remember, if you ever want to find an app quickly, you can slide all the way to the left (iOS 6 and lower) or pull down (iOS 7 and later) to get to an app.
If you know for certain that you have deleated the app, please try restarting your phone. There are many ways to do this, but the safest way would be to hold down the power button and then slide to power down.
Once powered down, restart and try to find the icon on your screen. If you still can't find it, go into the App Store and then find the app you were trying to access. It should have an iCloud download symbol since you've purchased it before, rather than saying "install." -
Been trying for a week to download new Maverick system..with no success.
for over a week. Keep getting this (This Apple ID has not yet been used with the App Store.)
Not getting any new updates either. Just don't have time for this ..crap.
Already,got my new Apple ID verified nad everything.. MySamsung never had these kind of problems..Samsung. Are you serious. I tried to talk with their technical people today about using a wireless headphone with my Samsung television. The 'technician', from Bangladesh as far as I could tell, was so technically deficient she had to run away every minute or so to consult with someone. Even then I could barely understand what she was saying when she did speak.
So much for Samsung customer care. -
in ethiopia there is no access to credit card what can i do ! i try my best but i cant please help me!
So sorry to hear of your problem but if you want to purchase something from the App Store or iTunes you need either a credit card or appropriate gift cards.
You can obtain free apps by following the instructions here ...
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
It is important to understand that these instructions apply to the creation of a new Apple ID with an email address not previously associated with an Apple account. -
I would like to purchase an app but it requires an operating system of OS X 10.7.3 or later and I only have 10.6.8 What do I need to do? Can I get that on my MacBook?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
My rue la la app for ipad stopped working. I deleted the app and tried to reinstall it, it is no longer available in the app store and when I research it on safari and find it when i try to install it says that it is not available in the us store. What is that all about?
My app did the exact same thing. It is still unavailable on the App Store and when Rue La La's site directs you to download their app, the "not available in the U.S. message appears. This happened to me last night. The app wasn't working, I deleted it and was just going to reinstall but was unable to find the app. I figured it was some glitch but I have tried multiple times this afternoon to no avail.
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When trying to download from the app store I keep getting an error message saying "this version of OSX 10.10 cannot be installed on this computer"; however, when checking the requirements I have them all.
Specs
Macbook Pro 15 inch
OS X 10.7.5
4GB of memory
>120GB of storage availableMacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
i dont have a facetime icon on my iphone5 and when i try to download it from the app store they give me a FaceNow, what can i do?
There is no FaceTime app for the iPhone. FaceTime, on an iPhone, is accessed through the Contacts app. You tap the FaceTime ico to make a FaceTime call. Is FaceTime turned on/activated: Settings>FaceTime>On. Do you have that Setting? If you don't have that Setting, where did you get your phone? In a few countries FaceTime is banned, and if you obtained your phone from one of these countries, you won't have that Setting, & there is no way to add FaceTime to your phone.
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