My iPod touch is frozen and asking me to connect to iTunes and when I do connect to iTunes the iPod does not show up. What can I do?

Try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, try restoring on another computer.

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I have just updated iTunes on my laptop, and now when i plug my iPhone in, the device does not show up in iTunes. I have tried multiple wires and uninstalling and re-installing iTunes. What do i do?

I've just updated my iTunes on my laptop
And when i plug my iPhone in, nothing happens and the device does not show up in iTunes
I have tried numerous cables, uninstalling and re-installing iTunes and searching for devices on iTunes
And i still have no luck
help!

Pick the appropriate one of these for advice:
Windows - http://support.apple.com/kb/ts1538
Mac - http://support.apple.com/kb/ts1591

HT1918 Hi, I changed my address in bank first, then itunes and now even when I want to dowload free apps or updates it asks me for validation of payment and security code but, Everything matches my info and the system DOES NOT TAKE IT, what can i do?

It is very frustrating even to receive an email from itunes support telling me: well, if your code or card are not working call your bank, which I did and everything is fine, it matches with existing acct in itunes...
then I tried and tried and time after time I keep getting the same stupid answer "invalid security code"
I am tired of it!
And then I contacted support just for an idiotic answer: well, use an itune gift card then.... Come on! Are they really not goint to do anything to help me and restore my info in the itunes acct?????
Can someone tell me what to do, please! I am telling you... its frustrating I cant even update because the stupid system keeps asking me for the security code of my card!!! And it is the correct one!!!
HELP!
ChapinaZ

I'm also on iPhone 4, iOS 6, and have exactly the same problem. I've tried resetting privacy settings, turning restrictions on and off, deleting and reinstalling apps. Nothing seems to work. The lists of apps in privacy settings are all empty, except for location services. When using Tweetbot the app is regularly asking for permission to access my twitter account, but even when I allow that, the app doesn't show in privacy settings.

My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.

My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.

Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order.

HT3302 My iPod Touch fell into the washer and now does not start. What can I do to fix it?

My iPod Touch fell into the washer and now does not start. What can I do to fix it?

If it is totally dry:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price

My iPod touch fell on tile today and was cracked and even worse now half of the screen will not work! :''''( What can I do?

my iPod touch fell on tile today and was cracked and even worse now half of the screen will not work! :''''( What can I do?

Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 or the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

I just got an iPod touch. Now I cannot access my music on my Nano when it is connected to my computer (all the titles are in gray). How do I fix this?

I just got an iPod touch. Now I cannot access my music on my Nano when it is connected to my computer (all the titles are in gray). How do I fix this?

That sounds like you've engaged one of the automatic syncing options for your nano.
Plug the nano in, and go into the Device screen for the nano in itunes. Is "manually manage ..." unchecked? If so, check the box for it, and click okay. Disconnect and reconnect the nano. Is the content on the nano able to be selected in your iTunes now?

My ipod touch brightness just went to zero after charging it. i've tried adjusting it to 100% but it still does not changed. can anybody help me solve this problem? thankS!

my ipod touch brightness just went to zero after charging it. i've tried adjusting it to 100% but it still does not changed. can anybody help me solve this problem? thankS!

Have yu tried the standard fixes:
- Resetting:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restoring the iPOd via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod
- Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem

HT1296 I want to transmit my whole iTunes library (about 4GB) to my iPod. When I click "sync," the window goes quickly through the steps and quits, but the music does not show up on my iPod. It says "no music." I have followed the instructions, but no res

I have followed instructions for transferring my iTunes library from my MacBook Pro to my iPod. The summary window shows lots of unused memory and it partly fills when I hit "sync," but then returns to nearly empty and the music does not show up on my iPod--"no music." Any suggestions would be appreciated. l've read all the instructions I can find. Thanks.
macsept

Check your settings.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
Have you successfuylly synced from this iTunes library/computer before?

Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer.

Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer. The version installed on my ipod is 7.1.2(11D257).

Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe

HT1386 I am trying to sync my ipad3 to my itunes on a pc laptop, the ipad does not show up in the itunes left hand column. an ipod is already synced to the itunes. any suggestions welcome

I am trying to sync my ipad3 to my itunes on a pc laptop, the ipad does not show up in the itunes left hand column. an ipod is already synced to the itunes. any suggestions welcome

Hi lindaasw,
Welcome to the Support Communities!
Do you have the latest version of iTunes for Windows installed? I would turn on the sidebar and the menu bar just to make sure you are seeing everything. If the iPhone is still not recognized in iTunes, follow these troubleshooting steps:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy

HT4993 i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?

i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?

This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

How do I get my photos off my phone and onto iPhoto with iOS5. The phone does not show up in the list of devices.

Now that I have upgraded iPhoto and my iPhone, when I connect my phone to the computer, the phone does not show up in iPhoto and I no longer am asked if I wasnt to import my photos. I haven't upgraded to iCloud yet.

You don't not with a crack screen.

I have downloaded a movie with subtitle to iMovie. When playing the video, the subtitle does not show up through the entire video. It happens to my Mac Air and Mac Pro.

I have downloaded a video with subtitle. When playing the edited video, the subtitle does not show up in the entire video. The subtitle comes and goes in the video.I have tried with my Mac Pro and Mac Air, with the same result. I have downloaded movie with subtitle before and never had this problem. Please advise.

I'm not very knowledgable on this but subtitles are sometimes on a separate track from the main movie. Try opening the downloaded video in Quicktime Player and saving it - you may be asked if you want to "flatten movie". Choose to do this. The resulting movie will probably now work OK. Others may be able to supply more comprehensive instructions.
Geoff.

Need to send my back up email a reset security questions email but the option does not show when I click on password and security

Need to send my back up email a reset security questions email but the option does not show when I click on password and security

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97456)

I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
Try the link above. Try to find a phone number for your country, call and ask for account security.

My iPod touch is frozen and asking me to connect to iTunes and when I do connect to iTunes the iPod does not show up. What can I do?

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