My iPod touch is frozen with the apple logo, it will not open tho, what can I do to fix it?

How to reset and make this work again?

First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

Similar Messages

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod touch is stuck with the apple logo on, when I try to turn it off it turns back on.  I tunes won't detect it. Heeellppp!!

    my ipod touch is stuck with the apple logo on, when I try to turn it off it turns back on.  I tunes won't detect it. Heeellppp!!

    What happens when you try to connect it to your iTunes library in Recovery Mode?  See this article for steps on how to put your iPod Touch into recovery mode.  Don't be afraid to try this more than once.
    http://support.apple.com/kb/ht1808
    B-rock

  • My phone is blinking with the apple logo and will not start

    my iphone is blinking the apple logo but will not load or turn off?

    my phone is blinking with the apple logo and will not start

  • HT201412 My ipod touch is frozen on the apple logo and thinking circle at the same time. How do i fix it?

    Hey guys, i really need help. The other day, i was playing a game on my ipod touch and it froze up. So i turned it off and turned it back on, and it's frozen on the apple logo with a blurry thinking circle right under it. Pleas Help! Thanks!

    You do what the screen is telling you.  Connect the iPod to your computer and restore the iPod via iTunes.

  • My ipod touch is blocked with the apple logo on the screen

    How can i unblock my ipod touch? I rebooted it and has got blocked with the apple logo on the screen.
    The computer does not "see" it although it is connected.

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • When I click on I Tunes store from my library nothing happens. No matter what I do the I tunes store will not open. What can I do?

    I just downloaded the new version of I tunes and I went to the I tunes store. It opened just fine and I was browsing the store. I saw a song I wanted to purchase but I decided to return to my library to make sure that I didn't already have that song. When I clicked on I tunes store to return to the store nothing happened. The store would not open. Now no matter what I do the I tunes store will not open. I don't know what to do about this problem. Please help. This is very frustrating.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ install.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • My iPod Touch is frozen on the apple logo.

         I received my iPod Touch as a gift for valentines day over a year ago. Over 3 months ago, I tried to reset my iPod and as usual, the apple logo appeared, but this time it didn't go away.
         I went through the resetting process multiple times (holding the sleep and home button at the same time) but the screen would go black, then show the logo again. I let the battery run out and after I plugged it in to charge, the same thing happened. Basically, my iPod has been resetting itself for over 3 months. During this time, I did not have access to my computer. That was being restored. When I did get my PC back, i figured i could plug up my iPod and have it restored. BUT my comp didn't recognize my iPod as a device. I re-downloaded iTunes, plugged my iPod back up and iTunes didn't even recognize it.
         I'm also having a problem with iTunes itself. Most of my songs are missing. The names are visible, but once I try to play them, the dialogue box appears saying, "this song can not be played because the original file could not be found" and it show a exclamation point to the left of each missing song. I WOULD transfer the songs from my iPod to iTunes, but once again, my iPod is "broken". I have recently read different articles on the Apple website, but once i spotted my issue, it told me that it had to be sent in to be repaired. I also called AppleCare but i was put on hold for too long and I just gave up. I Googled my issue, and found that many other people also have this problem. Answers were posted, and I tried them all but to no avail.
    iPod Touch 2nd Generation
    Device is not jailbroken
    Used with a Windows Vista PC
    1-year warranty on this device IS expired
    Question: If i buy another iPod Touch, will I still be able to restore my lost music on my iTunes account?

    i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

  • IPod Touch is frozen on the apple logo.

    I have tried holding the Sleep/Wake and Home buttons for 10 seconds. And everytime I turn it on, it comes to the apple logo and freezes there. I have put it in DFU mode (as another forum suggested) and then unplugging it and holding the buttons again, but that did nothing. Please help?

    I've been having the same problem, as have others. You will have to connect it to your computer and restore it. Here are two threads on the subject that should be helpful:
    http://discussions.apple.com/thread.jspa?threadID=1637471
    http://discussions.apple.com/thread.jspa?threadID=1608953

  • HT1212 screen is blank with the apple logo. Will not boot up after downloading the latest software. Any suggestions?

    screen is blank with apple logo after downloading new ios 7. Any suggestions?

    Hi, ronia90.
    Thank you for visiting Apple Support Communities.
    I would first try a reset of the device.  To reset a device,  press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.  You may need to attempt this multiple times.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, you may need to attempt a restore on the device via forced recovery.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Regards,
    Jason H.

  • Ok. So my 2nd gen ipod touch is frozen at the Apple logo screen. Ive tried doing the sleep and home button, conecting it the computer and running it dixk mode and restoreing it and nothing works.it wont get unstuck. Is it just plain dead?

    Is there a soulution to where i can keep this one?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    It is very likely that you will have to restore the iPod.

  • My iPod touch is stuck on the apple screen, and will not show on the computer.

    I went to pick it up and try to turn it on, and it wouldnt work.  I called and they told me to press power and home buttons and hold.  It worked, now it is stuck on the home screen.

    Is it stuck on the Home screen (Screen showing all your apps) or on the screen that shows an apple?
    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • What should I do if my ipod touch is frozen on the apple logo?

    Please help

    Press the home and power button at the same time for 10 seconds.
    It should reset it. If this doesn't work, connect it to iTunes

  • My ipod touch is stuck on the apple logo screen, I've tried everything on the troubleshooting website but nothing worked, any suggestions?

    My ipod touch is frozen on the apple logo screen, I've tried everything on the trouble shooting page and nothing works, any suggestions?

    Please tell us what you tried (the support page) to avoid wasting ours and your time.

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