My ipod touch is no longer working with universal dock since downloading the new OS
I have the Apple Universal Dock. It had been working fine with my ipod touch. I just downloaded the new OS and now my ipod touch will not work with the Universal Dock.
Any ideas?
Hi grecokev,
Thank you for contributing to the Apple Support Communities.
You mention that your iPod nano is no longer recognized by iTunes after an update. Reinstalling iTunes is a good troubleshooting step, and if the device still doesn't appear in iTunes, try the following steps next:
Turn off your computer and your iOS device or iPod, then turn them on again.
Check to make sure that you've installed all required updates for your computer.
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Also, if you're using a third-party case or extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
You can find these steps in this troubleshooting article:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
If the steps above don't solve it, see the section of the article called "Verify that Apple Mobile Device Support is installed" for some additional steps to try on your PC.
Best Regards,
Jeremy
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