My iPod Touch is not being recognised by iTunes or my computer, yet still charges. I have done EVERYTHING.
When I plug my iPod in, my computer makes the 'ding' noise. However, neither the computer or iTunes actually recognises that there is anything there, yet it still charges.
This iPod is BRAND NEW. I havn't even had the chance to ACTIVATE it yet. I installed the latest version of iTunes. I have tried THREE different USB cords, and EVERY USB available. I have restarted my computer. I have restarted the iPod. I have waited until it was charged. I have spend about HOURS going through Apple Support, and looking up alternative solutions from people having a similar problem. Most of their problems were fixed by wiping the iPod... mine isn't even activated yet.
Solve this one, Apple. WITHOUT sending me a replacement.
Is iTunes version 11 installed? Just do not say latest.
Did you try everything here?
iOS: Device not recognized in iTunes for Windows
including here
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Next try another computer to help determine if you have an iPod/cable or computer problem
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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My Ipod Touch is not recognised in itunes or my computer but still charges, Please help
My Ipod Touch is not recognised in itunes or my computer but still charges when connected via USB Please help
Did plugging it into another USB port do any good? Make sure it is a USB port on the back of your PC and not via a USB hub or one on the front as they sometimes do not output enough power for the iPod to properly communicate with your PC.
Do you have another 30 pin dock connector cable around you use to try and rule out a faulty cable?
Did you try a hard reset of the device with it still connected to your PC? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
With the article above were you able to verify that the Apple Mobile Device Service was installing and running on your system?
Lastly, try plugging it into a different PC to see if it is recognized there. It can help narrow down whether it is an issue with the iPod or with your PC.
B-rock -
Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itunes, therefore i can't change playlists or add songs etc. Is this a fault with itunes as it was fine with the older version or is there something i can do. I'm not on IOS yet but would like to backup my phone first but can't do that atm due to not being able to view my phone on itunes!
ThanksHi, jodie_0182.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the above step does not resolve the issue, try all remaining steps in the article.
Cheers,
Jason H. -
My Ipod touch is not being read by Itunes?
I get this message about and Iphone (not being read) but my ipod touch just being read. It's a 32GB model.
It was reading the first few times, and then it stopped all of a sudden.
I also attempted to follow the instructions for getting help (No luck, uninstalling the Itunes resteting the Ipod, nothing seems to be 'working'.Did you follow the instructions here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Have you tried another computer for troubleshooting purposes? -
IPod not being recognised by iTunes or My Computer: How to Fix It
For anyone whose iPod is not being recognized by "iTunes," and does not show up in "My Computer," but does show up in "Device Manager," and in "Safely Remove Hardware."
This is a problem with the program DAEMON Tools, which can only get on your computer if you downloaded it. So if you didn't, then this post will probably not help.
First, uninstall DAEMON Tools. Then, search the computer for the following two drivers:
dtscsi.sys
sptd*.sys
Delete them both. You may need to uninstall, and then reinstall "iTunes." Your iPod should work fine after this.
Dell Inspiron 600m Windows XPI'm not certain if you mean you can't find where to download it if you want to have it, or you can't find it to get rid of it, so I'll answer both:
If you wish to download it (which I do NOT recommend because of issues with spyware, try a program called Alcohol 120% instead) go to
http://www.daemon-tools.cc/dtcc/download.php
If you wish to get rid of it, it should be on your list of "Add or Remove Programs," if not, it isn't on your system
Dell Inspiron 600m Windows XP -
ipod touch is not recongnized by my computer anymore. It reads the device as a camera, which it is not. I have done everything except wipe the ipod clean. Fearful if I do, I will not fix problem. Wonder if it is a registery key issue.
talks about an iPad not being recognized, but'll be the same for iPod Touch:
https://discussions.apple.com/message/15290786#15290786 -
My iphone 4s is not being recognised with itunes 9 my computer only supports this itunes
My iphone 4s is not being recognised with i tunes 9, my computer will not update to 10 is there any way round this? or should it work?
The system requirements for the iOS of the 4S is:
Apple ID (required for some features)
Internet access
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download) -
My ipod touch is not being recognised as a device because it is disabled what do I do?
help
Try placing the iPod in recovery ode and then restoring the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
Can anyone help me? My ipod touch has stopped syncrinising with itunes following a download from audible. It seems to be recognised as a camera. The ipod sign dows not come up in the left hand side of itunes.
I have now removed and re-installed every piece of Apple Software on my laptop. I assume this would result in the drivers being re-installed.
However, when I plug the iPOD in a message comes up 'Installing Device Drivers'. Then a message comes up that they are installed successfully, but it does also say 'Searching folders for preconfigured drivers...'. After 10 mins I assumed this did not mean anything and closed the window.
It is not convenient for me to check the other computer's drivers. Anyway, the iPOD used to work on this computer. The only thing I have done on this computer re device drivers is to start using a USB mouse (which installed drivers) and I also checked them all for updates. Only the Intel ones updated.
Needless to say the iPOD is still unrecognised in iTunes.
Any further help much appreciated.
John -
My iPod Touch isn't being recognised on iTunes on my windows xp pc
Help, I have been trying to sync my iPod touch with my iTunes for over a week now, I have read upon troubleshooting and other various problems. I have downloaded the up to date iTunes but still will not recognise it. When I plug the iPod in, in makes a noise to say its been recognised on the pc as a new connection however still no show up on to the iTunes.
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I have two ipods, an old classic mini ipod 1st generation and a ipod touch 2nd generation and neither of them are regonised in itunes. When they are plugged into the pc they charge and i have followed advice on the website, uninstalled and reinstalled itunes and made sure i have apple mobile device which i have, can someone help, coincidently this happened when i moved house! Help me please!
I ran into trouble today, iPod Touch and Windows 7. Not sure why it no longer mounted or showed in iTunes.
Looked in the control panel "Printers and Devices" and had yellow error
Troubleshooting didn't help from there. Didn't help to go through Apple steps. But an update to MobileMe (coincidence?) along with Programs control panel and "Repair" reinstall of Bonjour, MobileMe, and also for good measure before I did that, I went into Services and made sure to restart iPod and Bonjour, as well as make sure it would retry starting the service twice after initial failure.
Also, in iTunes I reset/cleared the Synch History in iTunes preference.
Now works. Only had it just over a week. So very new disturbing event. -
Ipod v2.3 not being recognised by itunes
when I plug my ipod in itunes will not recognise it, then it opens up a window called autorun with a torch searching for something. Nothing ever gets found and my device manager recognises it as an ipod device. I have done the 5rs on the support page but the problem remains. Can anyone help please?
Many thanks lllaass
I had gone through the first part without success but had decided not to go through the second stage. But following your recommendation I did just that and it works! -
IPhone 6 and iPod Touch 5 not being detected by iTunes 12
iPod 5 and iPhone 6 is not being detected after I downloaded iTunes 12.1.2
Tried changing the lightning conductor, that didn't help either.
Re-installed iTunes but it was of no use. :/See iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
My Ipod Touch can not be recognised by itunes
I installed the latest version of itunes, as I connect my Ipod touch I receive a message "An iphone has been detected, but it could not be identified properly. Please disconnect and reconnect iPhone, then try again."
So does anybody know how can I identify my Ipod touch as Ipod touch to itunes?
I tried all the suggestion on support page. Nothing works:( Please I need help!!!!I've had my iPod Touch for a couple of months now and I have this same problem. If you don't want to hear my rant then just skip this one.
First, the praise. Once you get music on the device it is a *beautiful, very cool* machine. This is the first Apple product I have ever owned. I came to the table with the utmost respect for all the success Apple has had and the clever innovations those folks have brought to the market place.
Alas, I am sorely disappointed in my experience. It's primarily that the ability to connect the iPod to iTunes (on Windows XP Pro) is pure unadulterated crap that works properly about 20% of the time. iTunes works great. The iPod works great with the content that it already has. But the connection between the two has utterly destroyed my respect for Apple's engineering capabilities.
Most of the time the iPod won't connect to iTunes even though I try 4 different USB ports.
It is not uncommon to get error messages from iTunes, when it finally sees that something is connected, about not be able to successfully connect to the iPhone. Um, it's not an iPhone. Maybe that's where the confusion lies?
A good bit of the album artwork on the iPod is scrambled even though it is correct in iTunes.
800 songs takes several hours to sync down to the iPod over USB 2.0 ... if I can ever get it connected.
What an embarrassment for a company that is known the world over for giving outstanding user experience.
My little 512MB Sansa MP3 never gives me a minute of trouble. The one time that it did, Sansa just took my word that it was still under warranty (yeah, they could probably tell from the serial number) and replaced it. No fuss, no muss.
I do hope Apple will get this straightened out. I was not likely to ever buy an Apple product prior to this. This experience with the Touch has just hardened that position. -
My ipod touch is not being reconized by itunes
I got on my computer and updated my iTunes to 10.4.1 and then i plugged my iPod in and iTunes didnt reconize my iPod. Why is this happening?
If you are on a PC, try this.
http://support.apple.com/kb/ts1567
Also, try using DFU Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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