My ipod touch is only partially functional, requiring multiple taps to do anything, with apps crashing. I performed all Apple troubleshooting steps, including reset and restore, but no change in symptoms. What should I do now?
My iPod Touch (4G, 8Gb) is only partially functioning, requiring multiple taps on icons to do anything, and apps are crashing often. There is a thin white border that appears around icons when tapped once, then I must tap twice to activate. (that's 3 taps for what used to take 1) I successfully completed all the Apple troubleshooting page steps, including reset and restore, but there was no change to its condition. What can I do now?
Now that I think aboput it further, You may have an Accessibilty feature turned on.
- Try triple clicking the Home button to see if that will allow access to the iPod so you can go to Settings>General>Restrictions to turn off all the Accessibilty features.
- If not then connect the iPod to your computer and turn off the features. See:
iTunes 10 for Windows: Accessibility features for iPod, iPhone, and iPadApplewill exchange broken iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
Similar Messages
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I paid for the entire second season of Homeland but only 4 episodes have downloaded. I have an email confirming my purchase and giving me a receipt number, so what should I do now?
If you click the Store > Check For Available Downloads menu option on your computer's iTunes does that download them and/or do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (TV programmes won't show in all countries) ? If other TV programmes show there but not those then check to see if they are hidden : http://support.apple.com/kb/HT4919
If the above doesn't find any extra episodes (and I assume that there are more than those 4 episodes available in your country's store) then you could try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
When i try to sync my old ipod touch. it says theres a error. so i update it and reset it and stuff but it still doesnt work. what should i do?
Before you restore the iPod from the backup that Dave had you make yu have to transfer stuff from the iPod to the computer since the backup does not contain the apps themselfes, music, synced phots and some other stuff. To see what a backup contains see:
http://support.apple.com/kb/HT4946
To transfer iTunes purchases:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other stuff you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support CommunitiesA lot of thos are paid, especiall for more than a limited number of items. It is harder to find one that does synced photos. -
Hello. I am owner of an iPod Touch 5gen. I have an error "iTunes was unable to load provider data from sync services". I tried: All Apple's tutorials including reseting sync data, reinstalling and deleting all of iTunes components including deleting it from system registry. My system is Windows 7 64bit.
UPDATE: The true error is : '
"itunes was unable to load data class information from sync services"
Any of the topics didnt work.
Sync on my wife's laptop works. -
My apple tv seems to have hung up during the latest software update - what should I do now?
my apple tv seems to have hung up during the latest software update - what should I do now?
I have not turned it off but it has been stuck in the same spot for 30 minutes now and I'm not sure what to do next since the screen says to NOT turn it off until done. Please help.If it hangs much longer you may need to disconnect and then grab a micro USB to restore through iTunes
http://support.apple.com/kb/HT4367 -
my ipod touch screen is totally unresponsive and i have been using it under normal conditions. ihave tried the reset and restore but to no avail.everything works as it would normally do on the screen.help pls????
Might want to post your question in the correct forum. This is the iPHONE forum.
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I used Iphone sofeware edit one photo by cuting its size, however, when I connect with computer. The photo edited still was old photo, no any changed. I want to edit the photo, and cut the size of photo. What should I do now??
I used Iphone sofeware edit one photo by cuting its size, however, when I connect with computer. The photo edited still was old photo, no any changed. I want to edit the photo, and cut the size of photo. What should I do now??
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Hey, my iPhone 5 gets switched off on its own. Couldn't switch it on immediately. Have to put it for charging and gets switched on... What should i do now for this??? when evr i go out this is one big problem i get... Couldn't use my fone.... Have to wait until i go back home...
Start here www.apple.com/ca/support/ or call 1-800-263-3394.
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My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?
Call apple or take it into an Apple store. What's wrong is beyond a user fix.
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my wifi is greey...i restored the system but nothing changed...what should i do?
If you Restored your iPhone with iTunes on computer, this supports hardware problem that WiFi Chip is damaged. If there is Warranty or AppleCare make Genius reservation or set up Service and take or send iPhone to Apple for resolution.
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My ipod touch will only sync some of the music selected. It only wants to sync the newest music and will not sync previous music even though some of these songs were previously on the ipod touch. I am connecting to a imac with itunes 11.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
None of the apps on my 5th Generation iPod touch will open. I have restored it but it still does the same thing. What should I do next?
Try restoring to factory settings (not from backup) and redownloading your content.
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I am trying to create an IMessage account and it would not accept my Apple ID.What should I then do to create one?
Where are you trying to amend your username?
It should be done at http://appleid.apple.com/ -
How do i turn the voice off??
A little padlock with a circle around it has also appeared next to the battery symbolConnect the iPod to its syncing computer and then go to he Summary pane for the iPod in iTunes. Click on Configure Universal Access and turn Voice Over Off.
The padlock is that the screen rotation lock is one. To turn off, doble clcik the HOme button and go all the way to the left on the Dock row past the music controls and tap on the padlock in the circle arrow. -
When I open Bridge it comes up with an error saying:
Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in the cache preferences to correct the situation
I have tried to purge it but it freezes, also how do I stop this happening again?Hi Mize,
I have been reading this post with great interest and have had exactly the same problem with Bridge CS4, when I downloaded from adobe the photography plan, which includes, Bridge CC and PS CC which I wanted to upgrade to. I downloaded as exactly what adobe said. All was well until I tried to open Bridge CC and got a message not compatible. Ended up downloading Mavericks OS and it worked with that. Managed to use Bridge CC for two days until I tried to download photos from my camera when my MAC Book Pro lost power due to battery problem. Just out of interest I will say while Bridge CC was not working Bridge CS4 did work. Bit strange I thought. Anyway having seen your thread I thought I had nothing to loose.
So thanks Mize I would like to thank you for solving my problem with this suggestion of new cache folder and hey presto ! it works with Bridge CC
Regards
Carl
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