My ipod touch is stuch on connect to itunes screen and once in itunes wont restore or let me back into my ipod. What do i do?
My ipod touch 4th gen was given to me by a friend. It worked fine until it got the recent update ios6. when i went to install it gave me a black screen that had the connect to itunes symbol.I plugged it in and it instantly told me to restore my ipod. All i want to do is be able to use my ipod again so i said yes. Half way through each time it tells me there is an error something is not connected or timed out and it stops.I have tried holding down home/sleep button and rebooting but each time it brings me strait back to plug into itunes screen and does not give me slide to shut off option. I have tried plugging it into a different computer (my home and my lap top) i have plugged it into the wall. i have done everything i have seen imaginable.I tried calling apple one guy said he'd help even though it wasnt under warrenty but had to call me back and (surprise) he never did and the second before he would connect me to help said i needed to pay 20 bucks. I dont have the money to do phone service and the genius bar is an hour drive away. Is there anything i can try that i havent yet? Or a way to completely shut it down and turn it on like brand new out of the box? Im really stressing out over this because ive never had to deal with this before. Please help!!
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/
Similar Messages
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my ipod touch says "activation required, Connect to itunes" i restored it with on my itunes and it seems to be working again, after i tried connecting to my wifi with no luck i reset it, and again it pops back "activation required, connect to itunes" i restored again, its a non ending cycle, and it makes no sense having my ipod and i cannot connect to the internet with it, can someone please help with this issue?
Maybe here:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next would be to make an appointment at the Genius Bar of an Apple store. -
when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
I connected my iPod Touch 64GB (iOS 5.1.1.) to iTunes (12.0.5.00) on my MacBook Pro (10.10.2) in order to add a couple of podcasts. Unfortunately, now only the podcasts show up on my iPod display -- they're the only audio media on the device. My 6500 songs, all my playlists are gone from the iPod (and iPod display) as well. However, on the iTunes display on my computer, when my iPod is connected, all my songs and playlists are there.
Hoping I can get some help figuring out what went wrong and how to get the songs back on my iPod so I don't have to manually add them all from a backup external hard drive (I don't keep them all in iTunes nor all the backup files on my computer's hard drive to save space).
You can see in the photo below on the left side of the display, 'On My Device', all my playlists remain. On the main display, all my music is there -- it's just not on the actual iPod itself. You can also see at the bottom of the screen, the iPod capacity bar, which shows that 56.80 GB is free, suggesting the songs are in fact, deleted from the iPod.
Can anyone assist? Any thoughts as to why the songs & playlists still show up in iTunes if they are in reality deleted from the iPod?
Thank you for any info or assistance, it's very much appreciated.
DerekAnd I've now tried connecting the iPod to an older Macbook running iTunes 12.0.0.140 and I'm getting the same thing -- the songs and media shows up under 'Devices' on the left, but they are not actually there. Trying to double click on them brings up the symbol. Wondering how the 'ghost' effect of them showing up in iTunes can happen if they are no longer on the iPod itself.
Thanks again for any thoughts, suggestions, or assistance. -
I updated my ipod but it failed....
Now my Ipod touch is showing a connect to itunes image. When I connected it to itunes it said that I need to "Restore it". But I have video on it that I really, really need. How do I do this without loosing all of my footage and photos?
Please help!?You do not. You have to restore the iPod. You can then restoe from backup and get to where you were when the the last backups was made.
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my ipod touch is showing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.
oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-
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Ipod touch says its dissabled connect ti itunes but wont open up
ipod touch says its dissabled connect to itunes but wont open up
Try to connect in recovery mode, described here: http://support.apple.com/kb/HT1808
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My iPod touch told me to connect to iTunes because it was disabled, but when I plugged it in, it said that there was a passcode that was needed to be unlocked. But I cant unlock it because it is disabled. What do I do?
Place the iPod in Recovery mode and then connect to yuor computer and restore via iTunes.
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I'm trying to transfer a picture from a Motorola Razr Cellphone via Bluetooth. The cellphone discovers and connects to the IPOD Touch. The IPOD touch discovers the cellphone but refuses to pair and declares the cellphon an "unsupported device". The passkeys are equal so what is the deal? Incompatiable versions of Bluetooth?
It isn't designed to work like that. See http://support.apple.com/kb/HT3647 for supported bluetooth profiles
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Hi, I've reset my 2nd generation ipod touch. However,the connect to itunes graphic appears on the screen but when I attach to my powerbook it doesn't show up either in itunes or finder. I can't be the first to have experienced this problem. please could someone advise me.
What iOS do you have on the iPod?
Did it every connect to your computer with that iOS?
The latest iOD for the 2G is 4.2.1 and that required a Mac with 10.5.8 or later.
Have you tried:
- another USB port and cable
- iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
My daughter has entered the wrong passcode too many times on her iPOD Touch, it is now disabled. When I connect to iTunes, it will not let me go any further until I enter the correct passcode. I no longer get the option to do this, all I get is iPOD disabled. Help Please
Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server. Help!
Place the iPOo in recovery mode for the passcode issue. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I deleted all my playlists provided. However, they are still on my Ipod Touch. Now, when I sync my Ipod with Itunes then the lists are copied back into Itunes?
A playlist takes up almost no room. A few kB at most.
It is simply a list of songs in the library
Do you want the playlists or not?
Now, when I sync my Ipod with Itunes then the lists are copied backinto iTunes?
Do you want them copied back into iTunes? -
My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect but showed the battery getting charged. Sometime later it said OK TO DISCONNECT. It never worked after that. Please help /guide to restore...
Hello Harrywahi,
Sorry to hear about the trouble you are having with your unresponsive iPod classic. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
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