My ipod touch is stuck in connect to itunes screen. I've tried to press Power and Home button at the same time for 10 seconds and all it does is go to a black screen. Press power button again and the usb cable with an arrow towards an iTunes logo.

I have a brand new Ipod touch with front facing camera. Not sure which generation it is. My wife connected the iPod Touch and chose the restore option when connecting to iTunes. It was a mistake and by the time I got there, I saw the screen with USB cable with an arrow facing towards iTunes logo. I cannot get the iPod out of this state.

Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Also reset the iPod.
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

Similar Messages

  • HT1267 I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????

    I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????

    Connect your iPhone to iTunes and restore or follow the prompts.

  • HT4061 My iPad is frozen with the iTunes icon on the screen and the USB Cable with an arrow pointing to iTunes icon.  How do I get the device unfrozen?

    One of my users let his wife use his iPad 3 and now the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
    How do a reset the device or clear the message?
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    OhMyPizzaPie wrote:
    ...the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...

  • Screen displays usb cable with an arrow to a iTunes icon

    My iphone works fine but ipod touch is not recognized by pc.
    I have the latest update installed on pc.
    How do I reset the ipod touch ?

    What the screen shows is the operating condition.
    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer

  • My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

    My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black.  Thanks!

    Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

  • HT201263 When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds.  While in auto-lock it is using battery power and will do so until the battery is drained.  Whats wrong

    When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds.  While in auto-lock it is using battery power and will do so until the battery is drained.  Whats wrong?

    - Try a reset. Nothing is lost:
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Connect the iPod to your computer and try to restore via iTunes. Try placing in Recovery mode if necessary to restore.
    - If you can't turn the iPod completely off, let the batter fully drain. After charging for at lerast anhour try again
    - If still not successful time for an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

  • My iphone 4 locked up for several hours. i then tried to reset by holding down the home button and power button at the same time for 10 seconds and then the home button for 10 seconds. it is now completely black. what do i do? couldnt restore it in iTunes

    My iphone 4 locked up for several hours. i then tried to reset by holding down the home button and power button at the same time for 10 seconds and then the home button for 10 seconds. it is now completely black. what do i do? couldnt restore it in iTunes. Has anyone had this problem? Help!

    Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
    Did the Home/Power button thing and that worked but this I've only had this phone for about 4 weeks and it's locked up more times than my 3GS did the whole two years I had it! Ridiculous

  • My ipod touch is stuck on a screen that shows a picture of the USB cable with an arrow to "itunes" and pic. of a CD with a music note over it....what do I do?

    My ipod touch is stuck on a screen that show  a picture of the USB cable with an arrow to a picture of a CD with a music note over it.  I have reset and turned on and off.....what do I do??

    Connect it to iTunes and restore it.
    B-rock

  • My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset, and ipod does not appear on itunes when I plug it into the computer.  This happened after I agreed to a failed software update.

    My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either.  This happened after I agreed to a software update which failed.  How can I get it going again?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT4623 i just updated my iphone to the latest update and my phone now has a picture of the connection cable with an arrow going to itunes. I plug it in and connect to itunes and nothing happens. HELP.

    i just updated my iphone to the latest update and my phone now has a picture of the connection cable with an arrow pointing to itunes. I plug it in and connect to itunes and nothing happens. HELP.

    Hello JBH 1162
    Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Regards,
    -Norm G.

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    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Also reset the iPod.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

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  • TS1814 hello i have  a trouble with my i phone... i was trying to update a new software and at the end it says that there is some error and i cannot turn my i phone bak on all it shows is itunes logo in the midlle and usb cable with an arrow pointing to t

    hello i have  a trouble with my i phone... i was trying to update a new software and at the end it says that there is some error and i cannot turn my i phone bak on all it shows is itunes logo in the midlle and usb cable with an arrow pointing at the logo. If anyone knows what it is and what i should do please get back to me as soon as possible many thanks.

    http://support.apple.com/kb/HT1808

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  • Ipod touch is stuck on connect to iTunes screen and won't restore settings.

    So, I'll start from the beginning.
    I wanted to update my twitter app, so i installed it but it took ages and so i pressed the home button and the top button at the same time. Then the apple logo appeared for over 30 minutes. The screen then went white and the 'connect to iTunes' screan appeared.
    After connecting it to iTunes a box appeared saying iyune has detecehed an ipod in recovery mode. You must restore this ipod beofre it can be used with itunes. OS 5.0.1 Software Update So when i try to restore it the normal box comes up saying everything will be deleted. So i click ok, and another box comes up with iOS 5.0.1 Software Update. As i try to go through with this update when there are 8 minutes left to it my iPod automatically disconnectes itself and this message comes up again about the ipod is in recovery mode (above)
    And now i dont know what to do as i cannot restore my ipod from my ipod or from my computer? I have tried re-starting it and i have the latest version of itunes.
    Please help:)

    Maybe this:
    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

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