My Ipod touch is stuck in the password screen and I can't turn it off or cancel.  The screen that it is stuck at says :enter the password for the exchange account "exchange"

My Ipod touch is stuck in the password screen and I can't turn it off or cancel.  The screen that it is stuck at says :enter the password for the exchange account "exchange"

Try resetting the iPod. Nothing will be lost.
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears

Similar Messages

  • HT201272 All my songs appear in my library on my PC but all the songs that I originally loaded on itunes by cd are not on the library on my ipod touch.  I would like them included and I can't seem to find an answer on here that works.  Help!

    I would really like to include all the songs in my library thatare on my pc on my ipod touch, but the ones that I downloaded years ago by cd show up on my pc library but not my ipod touch library.  I've tried looking on support but haven't found anything so far that has worked.

    Only music that you purchased from iTunes will show in the Purchased links - music that you bought from other sites or copied from CDs will only be where you put it e.g. on your computer and/or on your backup copy of your library.
    If you want that music on your iPod then you will need to sync it from your computer to your iPod.
    The only way that you would be able to download that music directly on your iPod, as opposed to syncing it from your computer, is if you have subscribed to iTunes Match and uploaded it to to that from your computer.
    When you try to sync it, you are connecting the iPod and selecting it on the left-hand sidebar of your computer's iTunes under 'Devices' (on iTunes 11 on a PC you can enable the sidebar via control-S) e.g.
    On the right-hand side of the iTunes window there should then be a series of tabs, including one for 'Music' - if you select that you should be able to select which of your computer's iTunes music to sync to the iPod.

  • I have an ipod touch 4s with iOS 6.1.6 and i can't download some apps because i need iOS 7 for example FACEBOOK how can i have the iOS 7 without buying another ipod or will the update of iOS 7 apeare sometime for my ipod touch 4s?

    I have an ipod touch 4s with iOS 6.1.6 and i can't download some apps because i need iOS 7 for example FACEBOOK how can i have the iOS 7 without buying another ipod or will the update of iOS 7 apeare sometime for my ipod touch 4s?

    See App Store: Install the latest compatible version of an app to get Facebook for iOS 6.

  • My ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend

    my ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend

    I have not seen a solution for error (1)
    make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My ipod touch is on but is not bright enough i try to turn it off but it wont work what should i do?

    my ipod touch is on but is not bright enough i try to turn it off but it wont work what should i do?

    Did you make sure that the brightness is turned up to max in Settings/Brightness?
    Is anything covering the brightness sensor?
    Brightness
    Screen brightness affects battery life. Dim the screen to extend the time before you need to recharge iPod touch, or use Auto-Brightness.
    Adjust the screen brightness: Go to Settings > Brightness and drag the slider.
    Set whether iPod touch adjusts screen brightness automatically
    Go to Settings > Brightness and turn Auto-Brightness on or off. If Auto-Brightness is on, iPod touch adjusts the screen brightness for current light conditions using the built-in ambient light sensor.
    page 103, ipod touch user guide 5
    See if you can fix it by resetting the device.
    To reset, hold the sleep and home button until the Apple logo comes back again.
    If this does not work, set it up as new device:
    How to back up your data and set up as a new device
    Message was edited by: Ingo2711

  • The screen on my Ipod touch stopped working. Its stuck on the lock screen and u can't turn it off. what should i do?

    how do i get the screen to work again? Or is my Ipod just broken?

    reset the ipod, hold both the power and lock buttons for 10 seconds after the 10 seconds stop holding the buttons. IF this didn't work restore your ipo. 10 POINTS please.

  • My ipod touch is stuck wontlet me enter my code to unlock it

    hellow 1st time on have question   my kids played with my ipod touch 1st gen how do i re enter my code to unlock it
    thank you 4 your help

    Connect the iPod to its syncing computer and restore the iPod via itunes.  If iTunes asks for the passcod and yu can't enter the passcode, place the iPod in recovery mode and then restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • My phone is stuck on the apple logo, after I tried to restore it.  The restoration failed and I can't turn it OFF.  What should I do?

    Phone is stuck on apple screen after recovery.
    Will not turn off.

    Hey there boogala1,
    Try using the information in the following article to help you resolve this issue with your iPad mini:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT1808
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Have two ipod touch in same house attached to same email.  Need to turn it off because both receiving messages and downloads of apps purchased

    We have two new ipod touch 4th generation.  We do not want icloud as both ipod touches are attached to same email and both kids are getting each other's messages and apps.  Please help.

    I am having similar problems I believe the devices are specific to the initial itunes account that they are set up on. The only thing I can think of is to set each one up with its' own account. Apple devices seem to need to have dedicated itunes accounts. Sharing of accounts between devices doesn;t seem to work.
    Maybe someone else has a better solution?

  • My ipod touch 5g was working 5 minutes ago now I can't turn it on!

    I have no idea if its the actual ipod itself or just the screen but when I press the button at the top, literally nothing happens and it was working about 5 minutes ago!
    My home button has been broken for a while so I cannot do a reset otherwise I would, its at least 2 years old this ipod, but it's done me well until now.
    I am a university student and I don't live anywhere near an apple store so I have no idea what to do.
    Can anyone give me any advice? I have tried putting it on charge and literally nothing is happening :/
    Thanks for reading!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Ipod touch 4th gen missing about 12 songs and I can't get them to sync back.

    After syncing my ipod, about 12 songs are missing and won't go back on. I've tried to take my music off my ipod and then put it back on but those songs are still missing. All the songs on my iTunes are checked. The music settings in iTunes for iPod says sync entire library and that's marked. And the songs are still on my iTunes... just not my iPod.

    Try unsyncing and resyncing all of your music.  To do this, remove the tick mark next to Sync Music from under the iPod's Music tab and click Apply in the lower right hand corner. This will remove all tracks from the iPod. When it has finished, re-apply the check mark and again apply the changes to resync all music back over to the device. Make sure that Sync Entire library is still selected and that Sync only checked songs and videos is NOT selected.
    Any luck there?
    Where are you getting the total number of songs at on both iTunes and your iPod Touch?
    B-rock

  • Why do my photos on my computer take up 5.5 GB but syncing them to my iPod Touch they take up around 15 GB, and why can I only select one folder to sync, and not multiple folders?

    I have wiped the iPod a few times and tried from different computers. All the small things get more frustrating every day with apple.

    DrNicT61 wrote:
    I'm a little confused how that would help the problem I have...care to explain it a little differently?
    The Camera roll, on the iPod Touch, is where photos taken by the iPod (if it has a camera), screenshots and downloaded pictures are stored. Since they have "originated" on the iPod they are not on your computer - yet. So the total size of the photos on your iPod (in your case 15GB) will be made up of photos you have synced from your computer (5.5GB) and the Camera Roll of 9.5GB.
    In the Photos App, notice the line named Photo Library (I mentioned it in my previous post). That folder contains all the photos synced form your computer. If there is an extra line above the Photo Library, named Saved Photos, this is the Camera Roll and it is where those screenshots, downloaded pictures and camera shots are listed.
    Cruicially, if you ever need to Restore your iPod, the Camera Roll (Saved Photos) will be deleted, so you may wish to save the contents of the Camera Roll onto your computer. My method is; when the iPod is connected to iTunes, look in My Computer for an extra drive (it should show an iPod icon) and copy them from there to a folder on my computer. If I want them on your iPod, I paste them into one of the folders I intend to use for Syncing with the iPod. Once they have been successfully saved, I can go back the My Computer/the iPod and delete them from the Camera Roll.

  • HT201263 my 8 year old can't remember her passcode on her ipod touch(4g). it has locked her out and she can't use it. how do i fix this problem???? please help!!!

    My 8 year old can't remember her passcode on her ipod touch(4G). It has locked her out and she can't use it!! How do I fix the problem??? Please help!!!!

    Place the iPod in Recovery mode and connect to the computer and restore via iTunes.

  • My ipod touch stopped working out of no where and now it wont turn  on what should i do?

    my ipod touch stopped working out of no where how do i turn it on?

    Try a hard reset.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD  120G Vertex 3 SSD Boot HD  

  • Ipod is playing but display stopped working and I can't turn it off

    My iPod touch gen 3 or 4 just ceased displaying, while I was listening to it via headphones. None of the touch features work, and I could not adjust volume with either the physical button or slider, and cannot power it off, even after holding the power switch for 20 seconds or more, BC I have to use the slide to power off. Tried sliding in the area where the power off touch slide is, but no use. Tried hooking up to Macbook, but it no longer recognizes the device and it does not show up in my iTunes menu or in Finder. Tried connecting it to a power source and that didn't work either. I'd appreciate any help...I'm sure once it plays this audiobook out the battery will be dead. Thank you for your help.

    Well, the one thing I hadn't tried was the power off & the Home button - which worked. Never mind!

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