My ipod touch is stuck on the apple logo screen, I've tried everything on the troubleshooting website but nothing worked, any suggestions?

My ipod touch is frozen on the apple logo screen, I've tried everything on the trouble shooting page and nothing works, any suggestions?

Please tell us what you tried (the support page) to avoid wasting ours and your time.

Similar Messages

  • My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring it showes your ipod is restore but still apple logo won't go

    My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes  showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?

    i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

  • "Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

    "Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

    I am having the same problem, and my computer is authorized through my Adobe ID and I cannot open any books.  I tried downloading a book from the university library, using my ID, the book is in ACSM format, and I cannot open the book because it keeps telling me
    "error check activation"   I am including screen shots to show my computer is authorized. 

  • PLEASE HELP 2/24/13 Brand new iPod Touch 5th Gen froze on set up and I tried to shut it down and it was on the apple logo screen for a long time and it shut down but now it won't turn on! PLEASE HELPPPPPP

    DESPERATE PLEASE HELP So my mother got herself an iPod touch 5g for Christmas and barely asked me to set it up last night, (BRAND NEW NOT OPENED YET).. I set it up not plugged into iTunes (directly on iPod). I was setting up a new iTunes account for her (got passed Wi-fi set up and location services) and as I was doing that, it mysteriously froze somehow. So I held the home button and power button down simultaneously, which I thought would restart the iPod/shut it down.. so it did, and it was on the apple logo screen for a LONG TIME.. and when I checked after a long time, it was black. I tried to turn it on, charge, and plug it into itunes (iMac computer) and it won't turn on!!!!! PLEASE HELP

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch 32GB stuck on white apple logo after Brain Tuner update

    Hi. I did a Brain Tuner application update which kept on reinstalling by itself. I was forced to reset by holding the power button for 6 seconds. On restart, the iPod touch is now stuck on the white apple logo.
    Any suggestions on how to get out of this? I would pull the battery if I could but we all know that is impossible. My only other recourse would be to return the iPod under warranty; I hesitate to do this because I have important info in the contacts and notepad.

    I found out if you keep holding the power and home button until the iTunes icon and the USB cable icon appear, the iPod will show up in iTunes and will allow you to restore the iPod through iTunes. You have to make sure you backup often though; I only lost 2 days of modifications.

  • IPod touch 3g stuck on boot apple logo

    Okay so earlier today I entered recovery mode because It was stuck on the boot logo. After I factory reset it and upgraded to iOS 5.0.1 it still does not boot up? I'm not sure what to do so...

    - Next try placing the iPOd i DFU moade and then restoring:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - After that, let the battery fully drain. Then charge and try again.

  • Ok. So my 2nd gen ipod touch is frozen at the Apple logo screen. Ive tried doing the sleep and home button, conecting it the computer and running it dixk mode and restoreing it and nothing works.it wont get unstuck. Is it just plain dead?

    Is there a soulution to where i can keep this one?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    It is very likely that you will have to restore the iPod.

  • Hi, I reset my iphone 3G and now its stuck on the apple logo screen. Ive tried doing quick restore. Any ideas would be appreciated.

    Hi, reset my

    Apple considers jailbreak a violation of terms of use.  Doing it voids your warranty with Apple and you give up your right to support from this forum.

  • Ipod touch does not do anything stuck on the apple logo screen.

    ipod touch does not do anything stuck on the apple logo screen.

    You may need to hold the sleep/wake button and the home button until the apple logo appears. Or anther thing you can try is draining the battery until the battery is dead. That's what i tried and worked. You may need to do those things more than 2 times. OH anther thing is you can try connecting you ipod to your computer and see if it appears on itunes. If those don't work you can send it to apple. So that's what helped me I hope I answered your question.

  • My Ipod is stuck on the Apple Logo Screen

    For some reason, every time I update my Ipod touch it has restarting issues. I got it late December early January, so it's still new. The first time I updated it, it told me I needed to connect to Itunes and that it was in recovery mode and long story short I had to sync it from a computer that was not my own and it took two days for me to get it back up and running. This time, it's stuck on the apple logo screen. I tried turning it off by holding the lock and home button, but it just turned right back on. So then I was hoping that I could plug it into the computer and start it on recovery mode, but it doesn't even show up as being plugged into my computer. So now i'm lost at what to do.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod touch wont switch on and constantly only shows the apple logo screen

    ipod touch wont switch on and constantly only shows the apple logo screen. Have tried to reset by holding both buttons down but hasnt worked. it also doesnt appear on itunes.

    Hvae you tried:
    - Reseting the iPod and then try restoreing the iPod
    - Placing the iPod in recovory mode and then restoring the iPOd.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Stuck on the apple logo screen.

    No one seems to have the problems I'm having with my ipod. I have the 16GB silver 4G nano, and it was working fine one day while I was at work, then it slipped out of my boss's hand and fell less than a foot, but it worked fine when i checked it. But a few hours later that night, I tried to plug it into my docker and it reset itself, getting stuck on the Apple Logo screen. I tried the 5 r's a billion times, and each time it resets it gets stuck again. I've let it die, and tried to replug it in. It'll show the 'connect to power' screen, but when i plug it in it just gets stuck again. My itunes doesn't even recognize the software, even though I always download the newest versions on itunes.
    Is there something I can do? I really don't want to send it in to Apple because A. I don't know how much it costs to do that, and B. It takes forever and a day for them to return it to me.
    I've had my ipod since November '08 to May '09 and this has never happened before. Should I replace it, or am I doomed to send it in to Apple?

    Try force your iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My iPod touch is stuck on the apple logo screen.  What do I do?

    My iPod touch is stuck on the Apple logo screen.  What do I do??

    Hello Melissa,
    Have you tried a hard reset yet?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.  You may need to try this more than once. 
    Any luck there?
    B-rock

  • While I was updating my ipod touch to ios 6 the battery got drained during the process, i tried restoring it, it couldnt now my ipod is stuck on the Apple logo screen.

    while I was updating my ipod touch to ios 6 the battery got drained during the process, i tried restoring it, it couldnt now my ipod is stuck on the Apple logo screen.
    Can anyone help me with this issue???

    Connect your iTouch to your PC then open iTunes, if iTunes does not recognize your device, try to hold the SLEEP Button and the HOME button at the same time (iPod Reset) for a couple of seconds until the "Charging Tone sounds, now you should be seeing your device name in the iTunes " Device List". If you do, just click RESTORE and iTunes will automatically restore your iTouch to original set-up and download the iOS6 update.
    Hope this helps..

  • My ipod touch is stuck on the apple logo screen and I cant seem to get it to do anything

    My ipod is stuck on the apple logo screen and I cant get it to do anything

    Here are Apple's step by step instructions for troubleshooting. At the end of this article it will tell you how to restore the device if nothing else works for you.
    http://www.apple.com/support/ipodtouch/assistant/ipodtouch/

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