My Ipod Touch isn't recognized by Itunes or Windows. (using Vista) I have tried Apple's reinstall, it didn't work.

I have tried Apple's reinstall, it didn't work. There aren't any other devices in any USB port. Using the same USB connectorcable and port, my computer and iTunes will recognize my friends exact same model of iPod touch (4 gen). Any help? It is a new iPod, never before connected to any computer.

Yu can try placing the iPod in Recovery mode and then try restoring via iTunes. The problem is that if you can't restore your iPod may be bricked
Next would be to try DFU mode. this may also brick your iPod if it can't be restored.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Make an appointment at the Genius Bar of an Apple store.

Similar Messages

  • My ipod touch isn't recognized by itunes or windows after ios5 update

    I did the update for ios5 on windows, and the computer said the ipod reload wasn't complete, but the ipod said it was complete.  Now my ipod is not recognized by itunes or windows.  Any suggestions?  Thanks!

    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My ipod touch isn't recognized in itunes, what can I do?

    my ipod touch isn't recognized in itunes, what can I do?

    iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

  • TS1363 My sons iPod touch is not recognized by iTunes, or windows.  Is this repairable?

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    What does the iPod's screen say or do, when you connect it to USB port on the computer?
    The article referenced is for "regular" iPods.  An iPod touch is an iOS computer, so this article would be more appropriate for troubleshooting.
    http://support.apple.com/kb/TS1538
    Be sure to rule out a faulty USB cable as the cause.  Try another cable, or try the cable you have with another device that has a dock connector.
    Also, you should do this test to rule out a problem with the USB port (such as lack of power or USB device conflict).  Shut down (power off) the computer and disconnect all USB devices, including any hub, except for standard keyboard and mouse (if normally used).  If the computer is a laptop, connect its power adapter (so that it's not running on battery power). 
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  • TS1538 My iPod Touch isn't recognized in itunes.

    My ipod touch isn't recognised in iTunes on the computer I always use to sync music onto it. (I can't see "Omar's iPod" in the left column.)
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    I've tried every method, except for Recovery Mode because I don't want to lose any of the files on my iPod.
    I've done every method in the Apple trouble shooting manuals.
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    - Omar

    Try Here...
    iPhone, iPad, or iPod touch not appearing in iTunes

  • IPod touch isn't recognized by iTunes

        My iPod Touch 4th gen is exactly a year old. Today I tried to plug it into iTunes but it was not recognized. Not only was the iPod not connecting to iTunes, but it was not charging either. It is not the computer, I have tried both of my macs. It is not the cord, I have tried two different cables which don't work. I have tried both cables on my old iPod nano and they work fine. In addition the cables work when charging the iPod touch through a wall charger. I'm thinking the problem here is the iPod...? Please help me out!!!

    - Try resetting the iPOd,
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Next try placing the iPod in recovery mode nd then restore vi iTunes.  Noe that if iTunes does not see the iPod the iPod will not work. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • My iPod touch isn't recognized in iTunes, can't sync

    when I try to sync my iPod with iTunes the Sync option is grayed out.  There is no Sync in the bottom of the screen.  I have stopped/started AMDS, uninstalled and reinstalled iTunes.  My computer recognizes the iPod but I just can't sync the new songs I just loaded into my library onto the iPod.  Help please!

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem

  • My 3G iPod touch isn't recognized by iTunes.

    I've reset the iPod, completely uninstalled and reinstalled iTunes, and did the same with the driver software. ITunes recognizes my 2G iPod touch but not my 3G. The driver software installed itself as a digital camera software instead of where it should be. I've tried everything I've been able to find and it still won't show up. I went through all of the troubleshooting stuff too.

    If you have iTunes 11 and are using the same cable that works with the 2G iPod.
    - Try on another computer
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar      

  • IPod Touch is not recognized by iTunes on Window Vista

    I have a laptop with Windows Vista Home Premium and I just can't get my ipod touch recognized by iTunes on this laptop, nevertheless it does recognize my iPod Nano 3rd gen. iTunes version is 7.7.0.43
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    Is there any patch that I have to download?

    OK the Diagnostics helped me to solved the problem. Thanks.
    The problem was that the AppleMobileDevice was not working, so I uninstalled iTunes and reinstalled it to get back the AppleMobileDevice.exe but then I started to have the following problem:
    On opening iTunes the message "AppleMobileDeviceHelper has stopped working" repeatedly appears
    I fixed it following this discussion:
    http://discussions.apple.com/ann.jspa?annID=640
    Run AppleMobileDeviceHelper as an administrator.
    1. Navigate to the C:\Program Files\Common Files\Apple\Mobile Device Support\bin folder.
    2. Right-click AppleMobileDeviceHelper.exe and choose Properties from the shortcut menu.
    3. Click the Compatibilitiy tab.
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  • Ipod touch 2g not recognized in itunes on windows 7 32-bit.

    *Hey everybody, umm just got Windows 7 Ultimate everything is working great i love it! But i installed itunes (latest version) and connected my ipod touch 2g & itunes doesnt see it at all . Any HELP would be greatly appreciated. :)*

    Does it charge?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPod touch isn't recognized by iTunes, but it is recognized by Windows.

    I'm using Windows 8 and it worked okay for a while. I have uninstalled and re-installed iTunes without success.  It works fine on my other computer (desktop Windows 7). Thanks for any suggestions
    Jim McColl

    Thanks for quick response. After I did the post I kept looking and stumbled upon the site you refer to. I tried a variety of things such as stoping and starting AMDS, re-installing iTunes etc. etc. Finally what I did was remove every vestige of  Apple software, restarting the computer and re-installing iTunes. I was very pleased with the result as not only does it now see my iPod but my library is totally intact including playlists, so no re-building required.
    The link that species these procedures is below.
    http://support.apple.com/kb/HT1925?viewlocale=en_US
    Regards
    Jim McColl

  • My iPod touch is not connecting with iTunes, i'm using Vista 32 bit. help?

    My computer is recognizing it as a camera and itune is not recognizing it at all.
    *i have downloaded iTune 7.5*
    i've spent half an hour talking to the support people who ended up hanging up on me because they didnt seem to know what they were talking about and after half an hour nothing had changed and they gave up
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    thanks

    I followed the directions in your suggestion and got as far as step 4, but I never saw the "recovery mode" alert from iTunes. Instead, I got a windows wizard and went through the following steps with it hoping it would lead to the iTunes alert:
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    This Wizard helps you install software for
    Apple Mobile Device (Recovery Mode)
    Cannot install this Hardware
    -because Wizard cannot find the necessary software
    After clicking "Finish" an alert appeared on the bottom right hand corner of screen: A problem occured during hardware installation. Your hardware may not work properly.
    Now I am back to a "Scanner and Camera Wizard" which I have gone through numerous times...
    Do you have any other suggestions..???  Thanks for the above... I really thought it was going to work...

  • Ipod touch 3g not recognized by itunes

    Hi, I have an ipod touch 3g and i recently updated the latest version of itunes. However, after the update the ipod is not recognized by itunes. Should I uninstall my itunes & reinstall it? Will my data be safe if i do so?
    Regards,
    Vinod

    Yes. Also see the following.  I would first remove and reinstall all the Apple software using the instructions in the link.
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Your media should not be affected.  However, you should always have a backup of your media since glitches do happen.

  • Ipod touch is not recognized by itunes

    Why is my ipod touch is not recognized by itunes? I have tried everything that the troubleshooting guide says and nothing works.  Anyone have any other suggestions?

    Just what have you tried.  There are many Apple articles on the subject and it easy to miss one or more. Did it work before?  Did you do anything to the computer since it last worked?  oDoes the iPod work OK?  Have you tried:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPod: Does not appear in Windows or iTunes and Device Manager is empty

  • My 4th gen ipod touch is not recognized by itunes

    when i connect my ipod to my computer, the computer recognize the ipod but when i open itunes it doesnt recognize the ipod, i'd try everything and anything works.

    Have you tried here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iPod: Appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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