My iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

my iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

If you weren't able to sync the purchases to a computer previously and now your iPod needs to be restored so you can't sync it now, then you may be out of luck and will need to purchase your content again. Officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications and iBooks. The official statement of their policy can be found here, among other places.
You can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it. 
Good luck.

Similar Messages

  • I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

    I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

    Hi Thomasjewell,
    Yes you can avail the discounted prices even you are upgrading the product just for two users. You can use the serial number for your Creative Suite 5 product.
    You can follow the link: https://creative.adobe.com/plans in order to purchase Creative Cloud for Teams product.
    Let me know if it works or not.
    Thanks,
    Ratandeep Arora

  • I already replaced the battery in my iPod nano, can I still get the replacement?

    I applied for the replacement of my iPod nano, 1st gen. I replaced the battery myself a couple of years ago. Can I still get the replacement? I'm still waiting for my box to send the nano back in but don't want to send it if it's just going to get rejected. Is it possible I could even get charged for evaluation if I send it in?
    Thanks,
    Mike

    The recall is due to the original batteries being faulty
    If you replaced the battery yourself, then you don't have a faulty battery anymore so why bother sending it back?

  • Can I still get the support of the first gen iPhone if I buy Applecare?

    Can I still get the support of the first generation iPhone if I buy Applecare? If I can't then can it be replaced by Apple?

    Sorry, but you cannot buy AppleCare after the original one year warranty on your iPhone expired. If your  phone is damaged you can purchase an exchange for a refurbished one.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Evert ime i close a pdf i get the following message - rthe orgnizer data base is damaged and will be reset the next time acrobat is launched but after relaunching i still get the same message

    every time i close a pdf i get the following message - the orgnizer data base is damaged and will be reset the next time acrobat is launched but after launching
    i still get the same message

    You must be using an old version of Acrobat as Organizer hasn't been in the last two versions of Acrobat.  Here is the KB that covers that old error:  Error "The Organizer Database is damaged and will be reset..." | Acrobat 9

  • Can i still get the 10.5.8 upgrade from 10.3.9

    Can i still get the 10.5.8 upgrade from 10.3.9 and will this help preformance

    Ok, PowerBook G4's came with 10.3, and the maximum OS it can handle is 10.5.8
    There is no security updates for PowerPC on 10.5 since July 2011, (but there was for 10.5.8 on Intel processors just a few days ago.)
    So your course of action is to buy a 10.5 Leopard retail disk at Amazon or elsewhere.
    Backup data off the machine, hold the c key down and boot, erase and install should do the best for performance, also your skipping 10.4, then Software Update fully.
    Won't be secure for anything online, so don't use it for that. You should still be able to find some PowerPC based software if you look hard enough as there is still 16.5% of users on 10.5 and 40% on 10.6 (Intel processors only) which can run PowerPC based software via emulation.
    I can't tell you what the performance would be on your machine, but if you don't like it I guess your could reinstall 10.3 again, don't know if you will get any security updates or not.
    They don't make laptops like yours anymore, the new Mac laptops last about 4-5 years and they crap out. Got the weakest keyboards too.

  • HELP! Can I retrieve my previous session? I only just ticked the "open with previous session" preference but it seems too late! Can I still get the old pages/tabs I had open?

    HELP! Can I retrieve my previous session? I only just ticked the "open with previous session" preference but it seems too late! Can I still get the old pages/tabs I had open?

    That could be a problem, unfortunately.
    But most likely the pages you were on are stored in the History list. Try pressing Cmd+Shift+H to get the History window.
    To help prevent this from happening to you again in the future, I can recommend the extension [https://addons.mozilla.org/en-US/firefox/addon/2324/ Session Manager]. It is quite powerful but may not be able to help you any more than the History at this point.
    Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help more users with similar problems.

  • I have an old mac 10.5.8 can i still get the latest itunes?

    i have an old macbook. 10.5.8 can i still get the latest itunes? without updating

    Hi,
    No. You will need to upgrade if you can.
    Jim

  • Can I still get the 10 reward certificate?

    I pre ordered The Witcher 3 using an e-gift card, I know I can't get the double reward points, but can I still get the 500 bonus points?
    Solved!
    Go to Solution.

    Hello Fadeca,
    Thanks for writing in, and thank you too for being a My Best Buy member.  I'll be happy to ensure your question is answered today.
    To confirm what enuf said, all My Best Buy members are eligible for "Get $10" points with any valid pre-order and purchase of the included titles.  The method of payment will not affect those points.  
    Standard or Gamers Club Double points would not be awarded for any portion paid using My Best Buy certificates or gift cards.
    For more information on terms, conditions, and the list of current titles, please see our forum post here.
    Cheers,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • My iPad and iPhone4s both state "NOT ENOUGH STORAGE" and can't backup due to not enough iCloud storage available in the cloud.  I have sync my phone but I still get the msg - I will sync the iPad as well - both devices receive my mail as well as Acer pc.?

    My iPad and iPhone4s both state "NOT ENOUGH STORAGE" and can't backup due to not enough iCloud storage available in the cloud.
      I have sync my phone to my pc using itunes, but I still get the msg on the phone - could it be that the ipad and phone both receive the same mail?  I did go into Settings - icloud - and shut off Mail on phone - I will sync the iPad as well - both devices receive my mail as well as Acer pc.?  thank you -

    Not having enough storage in your iCloud account isn't caused by using your iCloud email account on your device.  It may be caused by having lots of email in your account though.
    Go to Settings>iCloud>Storage & Backup>Manage Storage to see what is taking up the space in your account.

  • Can I still get the free upgrade to WIndows 7 that Lenovo offered when I purchased?

    I purchased in July 2010 (so my warranty ran out in July 2011) and had to get Windows XP Pro because we were running an application that would not yet run Windows 7.  They have finally worked it out, and I'm ready to move to 7 - can I still get this from Lenovo?  Was it by any chance loaded on this machine (SL410 - 2842-GCU) for me to upgrade?  Thanks for any advice.
    Matt

    I tried to find the system specs from the model number you gave,there seems to be a typo error. You can check here if yours came with Win7 and order it from lenovo for a nominal fee
    http://support.lenovo.com/en_US/default.page?
    Cheers and regards,
    • » νιנαソѕαяα∂нι ѕαмανє∂αм ™ « •
    ●๋•کáŕádhí'ک díáŕý ツ
    I am a volunteer here. I don't work for Lenovo

  • If I have an Iphone5 with iOS 6.1.4 can I still get the iOS 7? When does iOS 7 come out if so?

    Can i still get iOS 7 if i have the iOS 6.1.4? When does the iOS 7 come out if so?

    yes of course you will be able to install OS 7 but you will have to wait until it comes  out, unless you are   an developer of Apple

  • Can I still get the student version of Photoshop CS5?

    I was told to get Photoshop for my class, so I got the student version of CS6.  What they didn't tell me is that I needed CS5.  Can I still get it?  Can I download it or does it have to come on a CD?

    No. You can only buy current versions. At best you can download CS5 as a trial here:
    Direct Download Links for Adobe Software
    I don't see why that should matter in any way, though. Whatever they are going to teach will use the same methodology and techniques in both programs...
    Mylenium

  • I have tried fixing Firefox by uninstall reinstall that didn't work. I still get the same error message: Firefox has stopped working. May have to change!

    I am not the only one having this problem why is Mozilla not doing something about it? I am about fed up & may have to change to a different browser! Firefox was the best browser I've ever had but not anymore! Wish I could go back to the old version--it worked just fine! The new version is when I started having this trouble!
    Time for Mozilla to step up & get a fix or you will be losing more than me I think! I've disabled real arcade & most other add-ons. That didn't help either.

    Thanks for offering help but I have done all of the above & it didn't work! I am really getting fed up with it every time I close Firefox I get the same msg. "Firefox Has Stopped Working." At other times the msg. comes when I have it open. Then I have to close & restart whatever I was doing.
    Don't know what else to do!

  • Can I still get the january upgrade ?

    Hi,
    I've bought my ipod touch a while ago.. but I didn't want the january upgrade.. so I always clicked on the remind me later button...
    But now I do want the upgrade, but I can't seem to find it anywhere...
    does someone knows how I can get the upgrade ?
    thanks.

    It is not available. It will be in the 2.0 upgrade, available, around 11 July.

Maybe you are looking for