My ipod touch says it is disabled and to connect to itunes, but it won't let me.  It is froze....what can I do?

My ipod touch says it is disabled and to connect to itunes, but it won't let me.  It is froze....what can I do?

Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
copied from iPhone and iPod touch: Wrong passcode results in red disabled screen

Similar Messages

  • Ipod is saying it is disabled and to connect to itunes but when i connect to itunes it says i have to enter a password..., ipod is saying it is disabled and to connect to itunes but when i connect to itunes it says i have to enter a password...

    ipod touch is saying it is disabled and to connect to itunes but when i do it asks for a password ?

    copied from iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    If the issue continues after updating and restoring your device, refer to this document.

  • HT1695 ipad screen says it is disabled and to connect to itunes, but wont allow me to put in a password

    my dads ipad screen says it is disabed and to synch to itunes, but then when i ry to do that it asks for his password, which the ipad wont let me put in!

    Place the iPod in Recovery mode and then restore via iTunes.

  • My ipod is saying its disabled and to connect to itunes but when i do it does nothing, what do i do??

    My ipod touch is saying its disabled and to connect to itunes but when i do that it does nothing, what can i do to fix it??

    If your iPod has been disabled due to multiple incorrect passcode attempts, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • My iPod says it's disabled and to connect to itunes. now what

    my iPod says it's disabled and to connect to itunes. now what?

    Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    copied from iPhone and iPod touch: Wrong passcode results in red disabled screen

  • My iPhone 5S says it's disabled and to connect to iTunes, iTunes says it needs 4 digit pass code. I tried to restore it but device wasn't recognised. Any ideas? I only got it yesterday.

    My iPhone 5S says it's disabled and to connect to iTunes, iTunes says it needs 4 digit pass code. I tried to restore it but device wasn't recognised. Any ideas? I only got it yesterday.

    How did the passcode get on the phone to begin with, if you "only got it yesterday"? Regardless, to remove it, you'll have to force the phone into recovery mode, as described here, & restore it:
    http://support.apple.com/kb/ht1808
    This will remove the passcode.

  • TS2771 my ipod touch says disabled and to connect to itunes. but i tried that nothing happened

    my ipod touch says disabled and to connect to itunes. i tried that and nothing happened

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • MY Ipad mini says ipad is disabled and to connect to itunes. I have connected to a computer and downloaded IO7 but the screen still says the say thing. Also when I connect to the computer it tells me to enter my password on the ipad but the screen is froz

    My ipad mini says ipad is diable and to connect to itunes. I have connected to Itunes but the ipad says the same thing. I downloaded IO7 and nothing has happened. Also it tells me to enter my password on the computer and the mini is completly frozen. Please help.

    Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • Ipod touch says it is disabled and connect to iTunes

    My daughters Ipod Touch was dead and needed recharged.  We recharged and when we turned it on it says Ipod disabled must connect to iTunes.  We did this and nothing happened.
    THe Ipod Touch is locked up on that screen.
    Help..........Dirk

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My iPod Is disable and it's said connect to iTunes but it won't let me connect . It keep saying pass code error.

    My iPod saids disable please connect to iTunes . When I plug it in it said pass code error and it won't let me go in iTunes ! Help please .

    iOS: Unable to update or restore

  • My ipod touch 4th gen is telling me to connect to itunes, but itunes said that they can't connect to it until I put my password in, but I can't because of the stupid message

    My ipod touch 4th generation has recently been telling me I need to connect to iTunes (i think). It has a symbol with a chord, and an arrow above it pointing to the iTunes logo. So I re-downloaded itunes, and I plugged it in to my computer. It told me that iTunes couldn't connect to my iPod because it is password-locked, so I have to put in my password. But I can't do it because of the stupid  picture on the screen! I tried turning the iPod on and off, I've looked up and down the internet, etc. etc. The thing I thought might actually help was to put it in recovery mode, but I've tried that too, although the instructions weren't very clear on the apple website and I doubt the way it told me could have worked anyways. I NEED HELP QUICK!!!!!
    If anyone could find a video on youtube telling us how to put it in recovery mode, that would be awesome too, but solving this quandary would be better.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Couldn't remember the passcode for my daughters ipod. Now says it is disabled and to connect to itunes. itunes says it cannot connect ipod because it is locked with a passcode...i found where a site is giving firmware, but I don't know which one to choose

    My son the forgot password on his ipod and it's disabled, but when we do the restore through itunes it says it can't because it's locked with a passcode. Then I found a link to a site that helps with firmware, but I don't know which firmware to pick? Please help!

    iOS: Forgot passcode or device disabled - Apple Support

  • Ipod touch not recognized ny windows and wont connect to itune

    i have tried evreythang its the ipod i know it for shure it happend durung a restore and the itunes update plz help

    See if this link helps resolve your issue...
    http://support.apple.com/kb/HT1808
    If your Device has been modified, this will not necessarily work.

  • HT4623 my ipod touch says it is disabled, connect to itunes, what do i do ?

    hi, my daughters ipod touch says it is disabled and needs connecting to itunes, what do i need to do, i havent got a clue......?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My ipod is frozen and it tell me to connect to itunes but it won't connect becuase i have a passcode

    well my ipod touch is frozen and it keeps on telling me to connect to itunes. I connected to itunes but it won't let me connect because i have a passcode. What should i do?

    Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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