My iPod touch shows up as a apple iPod camera but if i dont want to download the pics and press cancel it all dissappears. my ipod has been lost for 3 months and has not got the latest upgrade.

Try:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X
Otherwise wee need more informatin.

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HT1212 I can not unlock my sons Ipod, and it does not ask for a code, not that he remembers it now. It has been locked for monthes, and dont know what to do. Can you help

Trying to unlock my sons ipod and he doesnt know what his password was. It has been disabled for monthes. Cant get it reset with itunes apple. And doesnt even ask for a passcode anyways. It just isnt doing anything.I have beentrying to unlock it for 2 hrs already

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1267 I need to reset my phone to it's original settings after backing it up, but it has been locked for months and I can NOT remember the password. What do I do??? It's an iPhone 4

I need to reset my phone to it's original settings after backing it up. It has been locked for several months and I do not remember the passcode. How do I do this??? HELP!!!

-Options for when an iOS device gets locked because of forgotten password-
Restore (and reset password) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device)

HT201320 AOL will not load mail on my iPad. Has been working for months and suddenly gives message "wrong username or password"?

Aol suddenly stopped loading mail on my iPad after months of use. Message comes up "username or password incorrect". I did NOT change this and mt email works on my desktop and other apple device. Tried resetting device, syncing device, everything's updated...tried deleting the account and now it will not restore at all. Don't know what else to do. Anyone have a solution?

Mac OS X (10.6.7)
Use Software Update to update your OS to last version of Snow Leopard. Install all the other updates that goes along w/it. There maybe a few for Mail.

Firefox is still crashing too often. This problem has been ongoig for months, and Firefox is not responding to crash reports.

Firefox crashes unexpectedly when loading some pages. It does not crash on specific pages. It will crash unexpectedly on any website.
I have settings set to send reports to Firefox, but I have never received a response or fix.
I tried fixing the problem using the knowledge base. It did not fix the problem.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
Do a malware check with some malware scan programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of the database before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]]

Verizon Sent me the wrong EIN numbered phone and has been nearly 3 months and still no refund

I am still not getting my money back for the phone I ordered and paid for via credit card on 11/29/2010.
You guys sent me the wrong phone with the wrong EIN number. So I was told by my local Verizon store on 11/30/2010 to send it back (Which I did) and a new phone would replace it (received new phone), The replacement phone was billed to my Verizon account and I was told I would get my money back once the first phone was returned to you guys,
I shipped the first phone back via FEDEX on 12/3/2010.
I contacted customer service on 12/31/2010 and told them I hadn’t gotten my refund yet (REF# 70331329 and was told expect a refund in 24 to 48 Business hours.
I contacted Customer service (Greta) on 2/6/2011, and she said she saw that the phone had been returned and said it should show up on the next billing cycle.
I got a new bill on 2/25/2011 and no refund was on the bill.
I contacted customer service on 2/26/2011 and talked to Jeff, he said He would fill out a TOPS request and he would call me back on 3/2/2011 and as of 3/21/2011 no call has been received from him.
I called customer service (Aman) on 3/6//2011 and he said I should get my money back in 24-72 hours and I haven’t yet.
I emailed the Verizon/Boeing contact and he said he has “no teeth “ to do anything about it, and I would need to elevate to at least supervisor level and they should be able to do something about this ………….and he is sorry he can’t help
It has been nearly 3 months and 4 phone calls by me and I have been told I should get the money back 5 times now. And still no return of my money. I think this issue needs elevating to the top of the company if necessary as this has become a joke of Customer Service from your company.
It seems that the CUSTOMER is not important to Verizon anymore.
Please stop giving me the Customer Service run around and actually return my money that I had to pay for the wrong phone that you sent me and then had me send it back.
Do I need to get legal advice or the Attorney General involved to resolve this?
Once happy customer
Terry

Rofl... 1) peer to peer forum... as much fun as your righteous rage is we can't really help (although you will probably get a pm from a rep... keep in mind you can do the same thing throught the 'contact us' link in the upper right). 2) Just as confirmation... you did pay for the second phone separately? 3) Call in, talk to a sup and tell them the situation in a calm polite manner. Have them double check to make sure the phone is showing in the warehouse... that the fedex order is showing as having been returned and that some return refund requests have been submitted... If all of that has been done, and they show it has been returned then some form of credit should be able to be worked out. Oh, I should also say that you may not need to go to a sup. A lot of reps are more than able to take care of this, gauge the confidence level of the rep for the first few minutes (along with how well they are willing to listen to you) before you decide to sup up.

My ipod touch has been of for ages and now has blue squiggly flashing lines...is it broken or can I do something ?

my ipod touch has been of for ages and now has blue squiggly flashing lines...is it broken or can I do something ?

- First try resetting your iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Then restore the iPod via iTunes. First from backup and if problems persist, restore to factory defaults/new iPod.
- If still problems you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My iPod has been lost for about a month now and I wanted to know if I can find it using the serial number because I don't have iCloud set up on my ipod

My iPod has been lost for about a month now and I wanted to know if I can find it using the serial number because I don't have iCloud set up on my ipod

No.
You cannot.
Sorry

30" has been flickering for months on start-up until warmed up. Also, brightness won't stay on, but cycles down repeatedly.

30" has been flickering for months on start-up until warmed up. Also, brightness won't stay on, but cycles down repeatedly.

OK, I tried setting Energy Savings to 1 minute. The Mac shut down and would not power back up via the power button, had to pull power plug. So it seems to be tied to the Energy settings.

WHEN will you support raw files for Canon 70D in PE? This camera has been out for months!

WHEN will you support raw files for Canon 70D in PE? This camera has been out for months!

Hi,
PSE 12 with updates or PSE 13 should support the Canon 70D.
Which version do you have and which operating system are you running on?
If you have an older version of PSE, you could use the DNG converter to convert the CR2 files to DNG files - then you can use the DNG files in PSE.
Brian

Reset the password when trying to connect to my wi fi? The password keeps saying its incorrect when I know its not, all my other wireless devices connect no problem and this has been ongoing for months now and im getting a little pi**ed off now

when i try to connect my ipod touch to my wireless network, its keeps saying the password is incorrect-this has been ongoing for several months now even though it used to connect when I first bought the ipod-is there anyway to reset the password?

All devices should automatically reestablish a connection after power cycling the router.
Also try resetting your iPod. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try:
Apple - Support - iPod touch - Wi-Fi

The service has been oscillating and has been terrible for months.

Why is it I have been sending in this for months and not had any results. Your engineers must be looking into some cloudy crystal ball because the service is not working well at all. Congestion is not my problem. That is yours. You need to install more transmitters to handle the volume. Its here to stay. Today was the worst I have lost connections I dont know how many times. i am paying you people to provide a service. My next complaint goes to the Public Service Commision not here. im dont trying to play nice.

I'm sorry that you have been experiencing problems with your service over the past months, sc1r. From your post, I see that you have been working with our technical support. Would you mind sharing additional details for the problem you are experiencing so we can assist? What is your zip code? What kind of device are you using?
AndreaS_VZW
Follow us on Twitter @VZWSupport

My iPhone 4 will not turn on, lock button has been jammed for months

Just moments ago I was making a video and my iPhone 4 said it had 20% battery. When I went to check my phone it wasn't responding so I assumed it was dead. It's been on a charger for 20 minutes and no sign of it turning on or the sign of the battery charging. Is there any way I can turn it back on? BTW my lock button has been jammed for over a few months so there is absoultley no way to hard reset it.
Please help!

salkhanwa wrote:
...BTW my lock button has been jammed for over a few months so there is absoultley no way to hard reset it.
Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
Be sure to make an appointment first...

Adobe Flash Player has been crashing for months. Can you please correct associated problems?

The following is the message after the successful download from within Microsoft Internet Explorer and Installation of Adobe Flash Player on 8/17/2011 (today): You are now running Adobe Flash Player 10.3.183.5
And the following version of Adobe Shockwave Flash Player was downloaded and installed as a plug-in for Mozilla Firefox on 8/15/2011: Shockwave Flash 10.3.183.5
The following link was not working, and in fact access deteriorated since installing the latest Firefox plug-in for Adobe Shockwave Flash Player.
http://bigcharts.marketwatch.com/interchart/interchart.asp?symb=DJIA&time=20
For example it stopped supplying daily data for longer Timelines. Then yesterday the panel on the left side of the webpage appeared garbled. I had been continually getting crashes of the Flash Player for months but never got any notice that I was not up to date.
The following is the message after the successful download from within Microsoft Internet Explorer and Installation of Adobe Flash Player on 8/17/2011: You are now running Adobe Flash Player 10.3.183.5
And the following version of Adobe Flash Player was downloaded and installed as a plug-in for Mozilla Firefox on 8/15/2011: Shockwave Flash 10.3.183.5 This did not result in the end of continuing crashes of the plug-in. I find it strange that months of agreeing to send these crash reports did not result in any notifications of updates to Firefox.
Confusion has been introduced because of the similar names for the same application. Microsoft Internet Explorer’s notification states that Adobe Flash Player is not up to date and requests download and installation of the same version that had already been installed within Mozilla Firefox, which refers to this application as Shockwave Flash (of the same version). PLEASE SEE IF USERS CAN BE PROVIDED WITH SOME DISCUSSION OF THE DISTINCTION BETWEEN THESE APPLICATIONS.
What appears currently as fixes on the Firefox website for this application does not fix the problem, but so far it seems that the download from Internet Explorer of Adobe Flash Player (today) fixes the problem of the plug-in. This fix was NOT mentioned within the Mozilla Firefox website. Please note that at this point I do not have enough experience using the “fix” to know if I will not continue to have other problems with this plug-in.
I'm running Windows XP (latest SP and updates) and cannot use Internet Explorer beyond Version 8, since the later versions are apparently only for later MS OSs. Updating to a later OS with older hardware I do not believe is advisable.

The following is the message after the successful download from within Microsoft Internet Explorer and Installation of Adobe Flash Player on 8/17/2011 (today): You are now running Adobe Flash Player 10.3.183.5
And the following version of Adobe Shockwave Flash Player was downloaded and installed as a plug-in for Mozilla Firefox on 8/15/2011: Shockwave Flash 10.3.183.5
The following link was not working, and in fact access deteriorated since installing the latest Firefox plug-in for Adobe Shockwave Flash Player.
http://bigcharts.marketwatch.com/interchart/interchart.asp?symb=DJIA&time=20
For example it stopped supplying daily data for longer Timelines. Then yesterday the panel on the left side of the webpage appeared garbled. I had been continually getting crashes of the Flash Player for months but never got any notice that I was not up to date.
The following is the message after the successful download from within Microsoft Internet Explorer and Installation of Adobe Flash Player on 8/17/2011: You are now running Adobe Flash Player 10.3.183.5
And the following version of Adobe Flash Player was downloaded and installed as a plug-in for Mozilla Firefox on 8/15/2011: Shockwave Flash 10.3.183.5 This did not result in the end of continuing crashes of the plug-in. I find it strange that months of agreeing to send these crash reports did not result in any notifications of updates to Firefox.
Confusion has been introduced because of the similar names for the same application. Microsoft Internet Explorer’s notification states that Adobe Flash Player is not up to date and requests download and installation of the same version that had already been installed within Mozilla Firefox, which refers to this application as Shockwave Flash (of the same version). PLEASE SEE IF USERS CAN BE PROVIDED WITH SOME DISCUSSION OF THE DISTINCTION BETWEEN THESE APPLICATIONS.
What appears currently as fixes on the Firefox website for this application does not fix the problem, but so far it seems that the download from Internet Explorer of Adobe Flash Player (today) fixes the problem of the plug-in. This fix was NOT mentioned within the Mozilla Firefox website. Please note that at this point I do not have enough experience using the “fix” to know if I will not continue to have other problems with this plug-in.
I'm running Windows XP (latest SP and updates) and cannot use Internet Explorer beyond Version 8, since the later versions are apparently only for later MS OSs. Updating to a later OS with older hardware I do not believe is advisable.

Why is there way too much extra info attached to my photo cd, when I simply burnt only 6 pictures on it? This has been happening for months now.

Why is there too much extra info attached to my photo cd, when I simply burnt only 6 pictures on it?
This has been happening for several months now.
It used to work correctly.
For example:
I burnt a photo file of 25 pictures from my iphoto collection.
When I went to the store to print them, the computer indicated there were 155 photos on it.
All were cropped versions of my 25 pictures.
Weird.
Then when I only burnt 6 pictures today onto a cd, I took the disc to a Print Shop.
Sure enough, the disc had other data and files associated with photos on it.
Yes, my 6 were on it, but the Print Shop had to spend extra time searching for them.
What's uP?

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

My iPod touch shows up as a apple iPod camera but if i dont want to download the pics and press cancel it all dissappears. my ipod has been lost for 3 months and has not got the latest upgrade.

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