My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly

My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate

If the thief enabled activation lock on the device, then there is nothing that can be done.  Only the password for the Apple ID that it is locked with can disable activation lock.

Similar Messages

  • HT201269 my I-touch could not be restored. I had purchased Songs from the I-tune store but now don't have access to them. I purchased them. How can I retrieve them and put them on my new I=touch?? Any help with that will be greatly appreciated.

    My I-touch could NOT be restored. I had purchased songs from the I-tune store and they were on the "old" i-touch. I cannot access the tunes from the "old" device. How can I get "retrieve" the songs I purchased and put them on my NEW I-touch?? Please help!
    I could purchase the songs again. But I really don't want to spend more money. Help?

    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it.  I have tried to restore thru iTunes but it won't let me without the password.. HELP !

    My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it.  (He won't give up the password).  I have tried to do the restore thru iTunes but the "note" from iTunes says it is unable to restore without the current password.. is there anyway around this... HELP !

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • HT5731 My iPad says I cannot download any more because I am out of memory.  I purchased space in cloud and still get same message.  I do not know how to delete shows to open space.  Can you help?  Thanks.

    My iPad says I cannot download any more because I am out of memory.  I purchased space in cloud and still get same message.  I do not know how to delete shows to open space.  Can you help?  Thanks.

    Your iPad is physically out of storage space. Purchasing space in iCloud dosen't magically give your actual iPad more physical  storage space.
    You need to delete content off of your iPad.
    https://discussions.apple.com/thread/5122738?start=0&tstart=0
    http://m.youtube.com/watch?v=mZdBQoE37FA&desktop_uri=%2Fwatch%3Fv%3DmZdBQoE37FA

  • My ipod touch was stolen and I need the serial number for the police report how can i recover it

    my ipod touch was stolen and i need the serial number for the police report how can i get that

    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Any one can help? my ipod touch was stolen

    my ipod touch was stolen is there any way of finding it if provided with the serial number

    No, Apple can't find your iPod, you'll have to report to your local  law enforcement agency.
    Reporting a lost or stolen Apple product
    Message was edited by: Ingo2711

  • My ipod touch was stolen and i need the serial number but i dont have the paper work on it or the box so how do i get it

    my ipod touch was stolen and i need the serial number but i dont have the paper work or the box, so how do i get the serial number?

    If you registered it, Apple can help you.  Give them a call.
    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • HT1689 my ipod touch was stolen today.  is there any way to deactivate it?

    My ipod touch was stolen today.  Is there any way to deactivate it?

    - If you previously turned on FIndMyiPod and wifi is on and connect go to iCloud: Find My iPhone, sign in and and go to FIndMyiPhone. If it shows up you can erase the iPod. If the iPod has been restored it will never show up.
    - Change the passwords for all accounts used on the iPod and report to police
    - Apple will do nothing. Thee is no way to prevent someone for restoring the iPod and using/selling the iPod.
    Reporting a lost or stolen Apple product

  • I'm on vacation and my ipod touch was stolen.

    My iPod touch was stolen last night and I didn't have the "find my phone" app installed. Is there a way to clear all the apps and information off the iPod remotely through icloud?

    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • Ipod touch was stolen and does not have the Find my app how do I wipe the system.

    My Friends IPod touch was stolen today, the Ipod does not have the find my app.
    how

    lost/stolen                                     
    No app on the iOS device is required.                           
    - If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iOS device and have the device play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My ipod touch was stolen and im trying to find a way to track it down

    my ipod touch was stolen and in trying to find a way to track it down.

    IF you set up find my ipod on the ipod and it is on and it is connected to wi-fi and the thief has not restored it, then you may be able to get an approximate location using icloud.
    Otherwise it cannot be tracked.

  • My ipod touch was stolen, I'd like to remove all the content that was on it...

    So my iPod touch was stolen. I've finally come to terms with the fact that I'll never see it again.
    I'd really like to punish whoever stole it. I already changed all my passwords and billing information (it was stolen with my purse and I already changed my debit card). I signed into iTunes today and it says I have an outstaning balance. Whoever stole it must have tried to buy something before I changed everything. I'm already in the process of getting that taken care of.
    So I looked at my apps and realised that I don't need them any more so I deleted them. It made a note that the content would be removed from ALL my devices, which got me thinking. Is there a way that I can remove all the music from my iPod as well? I dont want them listening to all my awesome music that I bought. I know that if I remove all my music from my library it will take it away from my iPod, but from my computer as well. Does anyone know if there is a way around this? Maybe if I do delete it from my library but get it back somehow, like maybe saving it somewhere else? I know it's a little far-feched but I would feel a little better about some stranger using my iPod (that my brother gave to me as a birthday gift while he was away at the Navy) if they also didnt have access to all the music that he and I bought. Any sort of hints would really be appreciated.
    Thanks =]

    If you set up the Find My iPod service before the iPod was stolen, then if circumstances allow (the iPod is on, connected to WiFi, and the thief hasn't restored the iPod or otherwise disabled the service) you could wipe the device. If you didn't set up the service, though, then there's nothing you can do.
    I looked at my apps and realised that I don't need them any more so I deleted them. It made a note that the content would be removed from ALL my devices.
    I know that if I remove all my music from my library it will take it away from my iPod, but from my computer as well
    That only happens when you sync the iOS device to your computer. It does not remove anything from a non-connected iPod. So there's no need for you to remove your music, nor your apps, from iTunes on your computer since doing so has no effect on the stolen iPod.
    Regards.

  • My Ipod touch was stolen, what can i do to track it down or somehow find it ?

    My ipod touch was stolen and I would like to know what I can do to try to find it again & have it back in my hands.
    Please Help !

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing
    Reporting a lost or stolen Apple product                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I ipod touch was stolen.  Does the apple protection cover replacing it?

    My iPod touch was stolen and I wanted to know if my apple protection plan covers replacing the unit.

    Apple's Customer Support - in the US, (800) 767-2775 ...but I doubt they cover theft/losing the device.
    If a c'card was used for the purchase, you might try there.
    Good luck in any case.

  • HT204053 my ipod touch  was stolen

    Hi , Unfourtuntaly my Ipod touch was stolen when I went to get my 1993 corvette detail. The guy who stole it has been hacking into my google account. I have two ipad and back them up with icloud, unfortuntly I did not with the ippod touch. I did have the serial number once before from a apple assoicate. I also was able to track down some of the place they been by looking at my google history. I di not have any more details now. I did contact the owner of the shop, which i think it might have been him as well. I also called the police and told them where the ipod has been and where it last place to be at and had the serial number then and I told him I would like for him to go get it. He called the shop owner to work things out with me . he chose not too. and now I do not have the serial number. What can i do? Sincerly Karen aka Harmony4jc

    First change your Google account / Gmail password. Go here:
    https://www.google.com/settings/security
    Sign in with your Google ID and password, and change your password. You will need to change your Google password in all the devices that use it already - your computers and iPads for instance, so don't forget the new password.
    While you are there consider adding a secondary contact email and / or a phone number for Google account verification also.
    That will prevent the thief from using your Google account, assuming he didn't change your password already. That would be bad.
    Your iPod's serial number, while useful for the police report to establish ownership, is not useful in determining its location. Only iCloud can do that, assuming it was enabled it in your iPod Touch.
    If you are absolutely certain the shop stole your iPod, or even failed to properly secure your Vette and its contents while it was in their care, then file a claim in small claims court. The burden is on you to prove they stole it, but if the shop owner suspects you are right he will settle with you. He may even fire the scumbag who stole it.
    Don't forget that comprehensive auto insurance policies generally cover the car's contents as well, but the reimbursement might only reduce your deductible amount.
    Good luck!

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