My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do
My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help
Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
i tried to erase all content and reset settings from the device option.it is taking too long and its been 15 hours but not yet done.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
nabidhadi wrote:
.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
You iPod has been jail broken. Unfortunately you are on your own here. I can offer that you need to find out which method and software was used to JB.
Good luck...you're gonna need it.... -
Ok so my app store app has 23 at the top which means to update my apps but when i press update and type in my pass word it starts to update but then this message poped up saying " we have a problem with your billing info." so i press continue and i type in the billing info and then it says to contact itunes support for this transaction and so when i call the guy on itunes support he answered and he told me to get online so i did and now i dont know what to do..? all i need is to updat my apps and it wont let me ! This is so aggravating! HELP
I would suggest contacting itunes support as it tells you to do.
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Try with a different cable, just to be sure, but a dead battery seems to be the case.
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i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!! -
tried to install itune 10 but when i plug the iphone to the USB it states that it's not digitally signed drivers, installation failed and cant even do charging on the computer after that. i'm using window 7 please help!!
Hello raks99,
The article linked below details a number of steps that can help with getting your iPhone restored via iTunes.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Cheers,
Allen -
My iPod 2G doesn't turn on. It is out of battery, but when I connect it to my charger it just continues to show the apple logo. It did that for 3hours straight. Please HELP!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I downloaded an HD movie onto my laptop from i-tunes. It plays fine on my laptop, but when I plug in my HD projector, the movie quits. When I unplug the projector, the movie starts again. I have never had a problem with projecting an itunes movie before this. Someone told me that i-tunes changed something so that movies can no longer be projected. We have a home theatre and have watched movies this way quite regularly, so it would be a drag if Apple will prevent us from doing this in the future.
I don’t know about projection, but I’m unable to watch HD content in iTunes because my Apple 30-inch Cinema Display is not HDCP-compliant (which is part of an HD copy-protection scheme).
The other movies you’ve projected, were they HD as well? If not, it could be the same problem: your projector is not HDCP-compliant. -
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I shut down when an upgrade was taking too long yesterday, now Itunes will not open today
I shut down when an upgrade was taking too long yesterday, now Itunes will not open today
Hello James,
Thank you for using Apple Support Communities!
From what you are describing, I have 2 recommendations. First, troubleshoot for 3rd party plugins that may be causing an issue after the interrupted update:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
If the issue persists after followign the article, I would next download iTunes from the download page, and install it.
http://www.apple.com/itunes/download/
Take care,
Sterling -
All the songs I had unchecked in my library are now checked on on my new MacBook. My playlists are all there, but I do I really need to uncheck the ~3,000 - 4,000 songs I had previously unchecked?
My original library exists on my old computer, so I could still transfer it. Any suggestions are welcome and appreciated - thank you!This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
ive been trying to download for hours now and its taking too long, i have places to go but i dont want to leave the wifi area if it will harm my iphone and the ios7 software isn't finished downloading...
I think you can stop the download without any harm coming to your phone. But if it is actually installing and not just downloading, I would let it finish.
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Thanks,
AMWhen in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.
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