My iPod will go to the app store and act like it's connected but once I try to download the app and I put in my password it says that I can't connect to the iTunes store

Try "resetting" your Apple ID account > My Apple ID

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TS1814 I had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

I can´t update my apps, it says that i can´t connect to iTunes store

I can´t update my apps, it says that i can´t connect to iTunes store. What should i do to fix it?

how can i do that? i tried to fix it thrue my computer but it didn´t work
but i can still download apps

HT1382 i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!

(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

My ipod 2g is not showing on my pc and when i try to restore it it says that it can't connect to update server

my ipod is not working(the itune say it is in recovery mode)
and it ask me to restore it
but when i try to restore it
the itune says that it can't connect to updateserver
ps:
i tried to disable my norton software
and delete the textin the host file and did something on the fire wall but it is still not working

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New

I just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

i just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

Follow the on screen instructions to set up an iTunes account using your Apple ID.

I'm getting an error message saying that "iChat can't communicate with the AIM account __"

I'm getting an error message saying that "iChat can't communicate with the AIM account __" I don't know what to do because google.com isn't coming up either...Please help!

Hi,
For any AIM valid Name (AIM, @mac.com or MobileMe) go to the IChat Menu > Preferences > Accounts
Select the account in the list then in the Server Settings tab change the port from 5190 to 443
Also try it without the SSL option.
(Go to the Account info tab to select the Use this Account option to Log in).
Do you mean you have a GoogleTalk account of some kind ?
One based on Google Mail accounts (@gmail.com or @googlemail.com) should have talk.google.com listed as the server in iChat (Server Settings for your Google Account)
There are Other Google accounts (Non Email) that can have Talk Enabled and these do connect to a server called google.com
Both these forms login to the Jabber servers involved on port 5223 and use SSL
It is possible with Google though to also change this to port 443.
(Other Jabber servers will not allow it)
8:20 PM Friday; June 3, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to.what do I do?

I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048)

I want install an old version of itune since the new version does not sync with my iPhone but the old version I installed did not play rather it says that it can't read a file itune library .itl written by Newer version what do Ido

I install an old version of itune since the new version does not sync with my iPhone but the old version I installed did not play rather it says that it can't read a file 'itune library .itl' written by Newer version of itune how do I installed this old version to work

You need to restore the pre-upgrade backup of the library file in the manner shown in Empty/corrupt library after upgrade/crash.
tt2

TS1717 I can get on my itunes but when I go to update it has an error saying that I can not connect to update server. Any suggestions

I can get on my itunes but when i go to check for updates it has an error saying that I can not connect to update servor. I checked my firewall and Itunes is checked for exceptions, any ideas

See if this helps:
Trouble installing iTunes or QuickTime for Windows

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Mail says that it can't connect to my Yahoo! Mail account

This has happened quite frequently to me recently: my Mail account on my Mac will randomnly say that it "Can't connect to the account Yahoo!" which is my primary email account. It will then have me enter my password to my Yahoo! Mail account. This is rather annoying, and I was wondering how I can get this to stop.

I experience the same issue. I am in contact with apple support who have as yet not been able to resolve the problem. To receive mail on my mac I first have to log into yahoo.com via a browser and then I can return to apple mail where mail sending and receiving works for a few minutes. After some time the connection between apple mail and yahoo.com breaks (even though I remain logged into yahoo.com) and I can no longer send and receive mail from my mac. I then have to log out and back in again to yahoo.com for the mail to again work in apple mail. This have been an issue since late June.

My iPod will go to the app store and act like it's connected but once I try to download the app and I put in my password it says that I can't connect to the iTunes store

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