My iPod will not update on iTunes. A error message pops up
I have been trying to update my ipod and it has really been making me upset. I try it at least every week, to see if it will work, but it doesn't. I can't even get the apps I want, because my ipod needs to be updated to a iOS 4.3. Everytime I try to update it, I go to devices, then I press update to 4.3 or something like that, and then it's about 30 seconds, and then a message pops up and say,"There is a problem with your connection, try contacting a server, reconnecting the internet, or try again later." The message is related something to that. I try to reconnect, come back later, and it still does the same thing. I am getting very tired of this. I need somebody to PLEASE tell me how to fix this, PPPPPPPLLLLLLEEEEEAASSEEE!!!!! Thank you!
Try disabling the computer's antivirus and firewall during the download and update.
Similar Messages
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My ipod will not update to manual when I click the box to update manual. The box under is checked as it should be but after about 40sec of "Updating Ipod" an error box pops up and says "Ipod could not update unknown error (-50)". In addition I am no longer able to play the songs from my ipod through my comupter. I am only able to play songs on my computer already through itunes. Please help.
HP 2225 Other OSim getting kind of the same problem. i got a new computer with vista on it, and i plugged in my ipod with all the songs on it, and i thought if i set it to put all the songs on my computer it would erase the ones currently on it. i started getting alot of errors saying there wasnt enough space on my 8gb nano, which there should have been enough space but since it wasnt deleting the music already on it.
after trying a few different setting i decided to try the restore button and it said it couldnt restore. so i closed itunes went to computer and into my ipod, enabled it so i could see hidden folders and then deleted all the F1, F2,F3 and so on folders and tried an update and it worked.
but something really strange then happened in itunes, it was on my purchased playlist instead of having just my purchased music it had three copies of all my purchased music, but there wasnt three files of each. itunes did this on my previous computer but it made new copies of the files.
it then worked just like it did on my old computer, but i noticed it wasnt working properly went i got all the album artwork and my new purchased music. now i dont really know what to do, do what i did before and delete the music manually or just wait untill the update in a "few weeks"
i hope this has been helpful to anyone else with similar problems.
dell e520 Other OS windows vista -
HT1926 my itunes will not update due to an error message saying cannot find itunes.msi
I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
IPod will not update in iTunes
I plugged my iPod into my computer and iTunes recognizes it but it never signals ok to disconnect my iPod just has the Do not disconnect thing on it. I did download a new version of the software for my mini before it started doing this. Does it take a few minutes to get the iPod fully updated? Thanks!
If you have your iPod set to transfer your music manually, then that “do not disconnect” message will continue to be displayed on your iPod until you manually eject it.
You can do this by clicking on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select “eject”. There is also an iPod 'eject' icon in the lower right hand corner of iTunes. Another way would be to use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject.
If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music. -
IPod will not update in iTunes with Windows Vista
Every time I connect my ipod to my computer, my computer locks up and it does not update. The only way I can even connect my ipod is to use manual update.
iTunes does not yet support Windows Vista. There are numerous problems running iTunes on it. The latest release of iTuens 7.1 fixed some of them but not all.
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Ipod mini will not update, it gives an error message
I deleted some things from itunes and when I tried to update my ipod it said "the ipod cannot be updated because all of the playlists selected for updating no longer exist.
Try the suggestions here or here.
(14241) -
I am absolutely frustrated with this new phone. My old phone, a 3G, took a total dump, so, I bought this new 4G with Siri and I cannot get it to update. I keep getting the same error message that I got with the 3G error "3014". I am ready to throw it against a brick wall!!
The support document that you refrerred from explains it, however I have posted it here.
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com. -
Ipod will not update! what is error (-23) PLEASE HELP
i have restared my computer several times and have pluged my ipod into an electrical adapter charger but still every time i plug in my ipod into the computer and i click ok to the window "would you like to update your ipod" impediatly there is a window that says "there was a problem downloading the ipod software for the ipod. an unknown error occurred (-23). what do i do? this is so frustrating
ipod video Windows XPHello Stephen19wfwake,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
1. Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Best of luck,
Mario -
Ipod will not restore, I keep getting error message 1604
I have an Ipod 3rd generation touch and when I was syncing my ipod it asked if I wanted me to restore it. I went through the step to restore the ipod and but it won't restore and I keep getting message 1604....does anyone know how to fix this ! !
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694 -
My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I add songs to itunes, but ipod will not update!
I imported songs onto my itunes library. But when I plug it in the usb to update, it will automatically disconnect after 5 minutes, and the ipod will not update. I've tried adding all music, and just checked songs; both do not not work.
I have version 7.0.0.7
I have about 50% of room left on my ipod.
Any suggestions??Hello Rex225
The best way to resolve the issue is to remove the music from the iPhone and then download the purchase again using the steps in the following article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Ipod will not update new songs from itunes
My ipod will not update new songs from itunes. I've purchased several songs from the music store, updated my playlists and as added some from my CD collection and they are not transfering from my library to my ipod.
I've tried numerous configurations under the preferences - ipod menue but still can't get them to transfer.
One error I occasionally get is "ipod cannot be updated because there is not enough free space to hold all of the songs in the itunes music library"
There is plenty of room on my ipod so I can't figure out why. It almost seems as if it is trying to copy all of my songs not just the new ones because all songs in my librbary are checked.Thank you for responding.
Doesn't it have to be on either manual or auto update? What other option is there?
I will try downloading latest updates.
I know it will work if I reset it (have done it a few times already). I just hate having to restore factory settings everytime I want to put a new song onthe ipod. -
TS1363 Since the last iTunes update my iPod will not connect to iTunes
Since the last iTunes update my iPod will not connect to iTunes. My computer recognizes it but as soon as I launch iTunes I get the error message: An iPod has been detected, but it could not be identified properly. I have done ALL troubleshooting steps and it still gives me the error...... this only happend since I updated iTunes.
Doublechecking. Have you also worked through the following troubleshooting document?
iPod nano: Error message saying that iPod 'could not be identified properly' -
my ipod will not update. I have plugged it into itunes and authorizing the computer but, it still says that all of the purchased product has not been transfered. It keeps telling me to authorize the computer which I have done. The purchased items were purchased using an $10 gift card, would that have anything to do with it?
Thanks,We won't know until you try the procedure. The reset will not affect the content of the iPod.
Stedman -
Ipod will not appear in itunes or on desktop... tried EVERYTHING
My 4th generation (black and white display) ipod will not update ever since i was updating it, and my computer was, for some reason, forced to restart. Now, whenever i plug my ipod into my computer using the firewire port, my ipod flashes the 'Do not disconnect' screen, and the battery sign at the top signals that it is charging. But my desktop computer (iMac G5) will not recongnize that my ipod is connected on either the desktop or in itunes. I have tried the '5 R's', and re-booting my computer and forcing into disk mode. I now have no idea what to do...
HELP!!In case you can see your iPod under the disk utility, try to do the following
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
If you cant see your iPod there, then
Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
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