My ipod won't sync with itunes. everytime i try it says "unable to sync ipod. required disk cannot be found." what should i do? help please...

can't figure out what's wrong... just got the ipod yesterday... i tried reinstalling itunes over again and restore ipod but still won't sunc.

Are you syncing photos as well? If yes, try to delete the photo cache, explained here: iTunes: Understanding the iPod Photo Cache folder

Similar Messages

TS3474 the required disk cannot be found,can not sync

i bought music and when i go to sync to my device it says "The ipod cannot be synced the required disk cannot be found".

What have you tried in terms of troubleshooting so far? Has the iPod ever been able to successfully sync with this PC and iTunes before or is this the first time you are connecting it?
I would first make sure you are plugging the iPod into a high powered USB 2.0 port directly on your PC and NOT through a HUB. If possible, use a different USB sync cable to rule out a damaged/faulty cable as well.
Is the Enable Disk Use option ticked from under the iPod's Summary tab in iTunes?
B-rock

Ipod won't sync with itunes says required disk cannot be found any help plz

Hi, my ipod basically froze stopped working and then eventually it allowed & recommended me to restore it which i did & lost all the music on there in the process, but when i go to resync it with my itunes it says that it cant be synced as the required disk cannot be found but both my computer and itunes seem to recognise the ipod as it comes up in both, any help would be greatly appreciated.
Cheers
Joe

Any help here?
http://discussions.apple.com/thread.jspa?messageID=6476702

Receive error message, The iPod cannot be synced. The required disk cannot be found. iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

Receive error message, "The iPod cannot be synced. The required disk cannot be found. This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7. This is getting frustrating. I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once. I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod. I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad. This is the only device that has this issue.

I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
Re: 30gb 5th gen. Probs syncing.
Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
Try running a disk check out the iPod using the tools provided by windows.
To do this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
B-rock

My iphone 5 doesn't sync with itunes on my pc. it says this computer has previously been synced to another io6 device or iphone? please help what to do?

My iphone 5 doesn't sync with itunes on my pc. it says this computer has previously been synced to another io6 device or iphone? please help what to do?

The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer". There's no problem syncing multiple iOS devices to the same computer.
However, the reverse is not true for the iPhone -- you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video. So, it sounds like you've been syncing your iPhone to a different computer?
Also, 5.1 (not 5.0.1) is the latest iOS.

With the latest IOS 7.0.3 for my iPhone, it no longer syncs with iTunes. I've run the diagnostics for syncing and it says everything is working, which it clearly isn't. Is there anything to be done without restoring iPhone? Thanks

with the latest IOS 7.0.3 for my iPhone, it no longer syncs with iTunes. I've run the diagnostics for syncing and it says everything is working, which it clearly isn't. Is there anything to be done without restoring iPhone? Thanks

update : so after reading numerous posts, I tried unchecking entire playlist and just tried one of my playlists. That sync seemed to work, so I rechecked entire playlist and did the sync. It worked. Then I went in to my "walk to work" playlist and added some songs to see if it would sync now, and it did!!! so happy now. will see what happens tomorrow.

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen?

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen? How do i get past it?

I seem to recall that this may be cause by overloading the USB bus (lack of power to go around). Shut down your computer. Reset the iPod shuffle using this procedure.
http://support.apple.com/kb/HT1655
Disconnect ALL peripheral USB devices, including keyboard and mouse. Power up the computer. If you need your mouse, connect it and launch iTunes. Connect the iPod shuffle to a direct USB port and try the sync again. See if there is any difference.

I created a password to my iPad as a parental restriction, but my daughter played with it and pushed the wrong password 10 times my ipad was disabled, what should i do, since it wont sync with itunes becoz it will just say, cannot sync files becoz the dev

i created a password to my iPad as a parental restriction, but my daughter played with it and pushed the wrong password 10 times my ipad was disabled, what should i do, since it wont sync with itunes becoz it will just say, cannot sync files becoz the device is password enabled, Please somebody helpme

If you are talking about the passcode that gains access to the iPad - you will have to restore your iPad in order to unlock it. You will want to use the last computer that you synced with so that you can recover all of your app data, settings, etc. this explains how to restore the iPad. At the end of the process restore from your backup as described.
http://support.apple.com/kb/HT1414
If iTunes will not let you restore that way, you may need to use recovery mode to restore, and you can read about that process here.
http://support.apple.com/kb/ht4097
IF - you are talking about a restrictions pass code that you put on the device to restrict content or downloading apps or something like that - you do not want to restore from the backup - because that backup will contain the passcode that you cannot remember and you will end up where you started.

Weird Problem "The iPod cannot be synced. The required disk cannot be found

I have had my 2nd gen Ipod Shuffle since May 9th, 2008 and it has never given me problems until now. My computer was getting kind of backed up (I am running on 37.5 gig with 256 mb of RAM), so I decided to completely re-do my computer. Not a problem, I have done it hundreds of times before. Well, I get everything set up again and decide to change what is on my shuffle. I plug it into my computer like normal and Itunes comes up asking to erase and sync to the computer. Everything looks fine. But then when it goes to sync, it comes up with the error "The iPod cannot be synced. The required disk cannot be found.". So I reinstall Itunes and try it again. Same problem. Then I format it using my computer. The problem is still there. I tried to restore it in Itunes, but it came up with the error again and froze. Then I downloaded the ipod restore program and ran it, and it did take everything off. I plugged it back in, but it still had the same problem, even when it was completely re-set. I even tried unplugging my mouse and keyboard, but it didn't work. Then I decided to experiment. I uninstalled Itunes for a while and plugged the ipod into my computer to see it it would show up as a disk. It did. Then I reinstalled itunes and tried it again, but as soon as itunes started up, the ipod icon in the "My Computer" box disappeared. So I cannot use itunes to fix my problems because the computer reads that the ipod isn't there while itunes is running.
I have no idea what to do now, and if anyone knows, please help me!!!
Thanks
P.S. Sorry this was so long

I apologise beforehand this messgae is long
I have a strange problem too. This doesn't involve "required disk not found" problem.
I also have a 2nd generation IPod Shuffle.
I have a Windows XP and the latest service pack, so my PC is not at fault. I have all my music on an external hard drive which works all the time, as i have playlists in ITunes and Windows Media Player and they always work. I also bought a 80GB Ipod some 2 years ago never had a problem with the music being on an external hard drive.
With the shuffle i made a playlist up of all the tracks i wanted on it. I then Plugged the shuffle in and i seemed to sync. The playlist has 200 tracks this in total is 900MB. The shuffle is 2GB!!
After syncing i unplugged went to listen and only 5!!! songs were on it.
I noticed that the external hard drive was dissapearing. I mean when i go into my computer and into external hard drive and it was empty. When its got 350 albums on it, 1000s of pictures etc.
The external hard drive seems to dissapear when the shuffle is plugged in
Does anybody know how to fix this as listening to 5 songs i rather boring!!!!

Error message Ipod shuffle cannot be synced. required disk cannot be found.

I just bought the ipod shuffle. I loaded about 110 songs. Then the next day I wanted to load just 9 more and it wouldn't let me giving me the "cannot be synced. required disk cannot be found. Please answer. This is frustrating.

I remember getting that msg periodically when I got my shuffle, but now it's extremely rare [I've not seen one in more than two months].
I donno what causes it, but what always worked for me was to eject the shuttle, un-dock it, quit iTunes, launch it again, cycle iPod power (turn it off if it's on, and on if it's off) once or twice, put it back on the dock, and voila!

I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

I'm having the same problem. I just bought an album from my iPhone and when I select "Transfer purchases", I get the same message.

I found an IPhone and tried to return it but we couldnt. I thought if make good use of it. It say Activate Phone Connect to ITunes. everytime I try it say Activation required. Plz help?!?

I found an IPhone and tried to return it but we couldnt. I thought if make good use of it. It say Activate Phone Connect to ITunes. everytime I try it say Activation required. Plz help?!?

Mla1234 wrote:
I found an IPhone and tried to return it but we couldnt.
Try harder. It is useless to you.
Mla1234 wrote:
It say Activate Phone Connect to ITunes. everytime I try it say Activation required.
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

"The iPhone cannot be synced. The required disk cannot be found."

I have been having this problems since I got my iphone last year. Early on the phone would sync after 2-3 tries but as of the last 2-3 months I have been only able to sync it 2-3 times even after trying all the solutions presented by the troubleshooting and reading forum posts that seem to have a similar or near similar problem.
The first message I get after having the phone sync is
"The iPhone cannot be synced. The required disk cannot be found."
After itunes attempts to sync again I get a different message that says
"The iPhone cannot be synced. An error occurred while writing to the device."
Ive ran the diagnostic and this is what I got:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
EVGA__ 132-YW-E179-FTW
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number 5DD5EE0A2E39800E
Current user is an administrator.
The current local date and time is 2010-04-21 16:55:29.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce GTX 260
** External Plug-ins Information **
No external plug-ins installed.
The drive E: Memorex 52MAX 325216AJv2 Rev RW$5 is a USB 2 device.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {5EC41707-0E19-4943-9EBF-169BD17E249E}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 192.168.15.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.15.1
DHCP Enabled: Yes
DHCP Server: 192.168.15.1
Lease Obtained: Wed Apr 21 16:35:40 2010
Lease Expires: Wed Apr 21 17:35:40 2010
DNS Servers: 192.168.15.1
192.168.15.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-04-21 16:15:50.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
E: Memorex 52MAX 325216AJv2, Rev RW$5
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM9023TZ5BF
iPhone 3GS running firmware version 3.1.3
Serial Number: 879230PW3NP
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.
If anyone has a possible solution please let me know as its getting very frustrating not being able to update my phone.
Message was edited by: powerweb11

I had the same problem and fixed it.
"The iPhone cannot be synced. An error occurred while writing to the device."
I think it is caused by downloading too many apps, or large apps, and then when syncing over USB it doesn't recognise the iPhone and you get "The iPhone cannot be synced. An error occurred while writing to the device."
To fix this:
1. Ensure iTunes is closed & iPhone is disconnected but keep USB cable connected to iPhone
2. hold down CTRL + SHIFT on your keyboard
3. connect USB cable to PC and wait. If iTunes doesn't start for a minute then start it (keeping hold of CTRL + SHIFT)
4. if it wont let you start iTunes or all your icons are selected then release CTRL + SHIFT
5. when iTunes starts it may ask you about safe mode or something similar, say yes
6. Your iPhone should list as a device as normal, click sync.
It will then start the sync as normal and you may find it will transfer only one or two apps and you may get the dreaded error message again as I did. However, persist with the above steps and eventually it sync'd all my apps with no error message. Because I have only just done this I haven't downloaded any more apps so it might be a frequent thing but better than the error message.

What should I do when I see this error message: iPhone cannot be synced required disk cannot be found?

What should I do when I try to sync my iPhone 4s with a MacBook and get the error message: "iPhone cannot be synced...required disk cannot be found?"

Close "iPhoto" if it is open. Open the "Pictures" folder and right-click on "iPhoto Library." Select "Show Package Contents." Right-click the "iPod Photo Cache" folder, select "Move to Trash" and sync your iPhone. The error message should no longer appear.
if that doesn't work,
uninstall itunes and download the lastest version

2 error msgs while synching to I-pod touch. "An error occurred while writing to the device. Also, I-pod cann be synced, required disk cannot be found.

Two error messages appear while trying to synch to I-pod touch. "I-pod cannot be synced. An error occurred while writing to the device." Second msg: I-pod cannot be synced, required disk cannot be found."

The latter error can usually be resolved by deleting the iPod Photo Cache folder. See the following for its location.
iTunes: Photo sync creates iPod Photo Cache folder
For the former error, I would try again. Then I would reset the iPod and try again.
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next I would restore the iPod.

My ipod won't sync with itunes. everytime i try it says "unable to sync ipod. required disk cannot be found." what should i do? help please...

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