My ipod wont let me buy apps etc... keeps saying this is the first time this device has been used and to sign in and answer security questions. I have had this account for years but cant remember the answer to the security questions. How can i fix it?
My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Similar Messages
-
i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
-
I am backing up to my time capsule for the first time. It has been stuck on 348mb of 20.1 gb for days. Is this normal or is the machine not functioning correctly?
That seems to be OK via WLAN!
It ist better to do the first backup via LAN-cable. -
App Store keeps saying cannot commect to itunes then my app completely disappears
There are a number of posts from other people with the same problem with accessing the store : http://www.apple.com/support/systemstatus/
You could occasionally check that page to see when the store''s back up. -
show the data shows whe i selet for sync (i have ticked sync only ticked icon) and selected two playlists - the data usage shows an extra 3.2 gb off my 32g ipad and the movies show up purple on the data usage bar, i press apply / sync it takes 20mins to go through 5 stages - never once do i see a song title or number in the update display. then when it finishes the data usage bar goes back to the lower amount before i tried to add the music and movies to my ipad?? The only thing that i have managed to move if pictures??
Im confused, ive always got on fine with moving, updating and syncing my iphone, ipod touch, have done this the same way but NO music or films
when i go through the summary section it says i have selected 757 songs (off two playlists) and i movie (from a digital copy via itunes), they show in usage bar b4 sync but then after sync nothing! i have tried both wi fi sync and normal, i have the lastest updates and CANT FIGURE THIS OUT
When i set up the ipad out the box the other day it asked whether i wanted a NEW INSTALL or RESTORE FROM ICLOUD BACKUP (presumbly off iphone), I choose restore, it then downloaded all the apps and web history/bookmarks etc, although it took about 8 hours to do it which i thought was odd?!
Ive spent £500 on this and if i cant put my msuc or movies on it that makes it a very exspensive web browser, APPLE this should be easier .......! please help - im no techno noob beither grand master, just your average user so im sure people might know what to do... i freakin hope so!ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"
-
My ipod touch wont let me download apps it keeps saying waiting
I have downloaded apps earlier in the day and then all of a sudden after i disconnect my ipod from my computer it wont let me download anymore apps. Is there any way i can fix this?
Did you go to Settings.iTunes and App stores and sign out and sign in with the updated ID?
-
i keep getting MSCR80.dll is missing when trying to use or updaste itunes
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99765) -
my ipod wont let me buy any appps because it says i have an invalid security code for my moms credit card but its the right one. and it also says i owe money for upgrading an app does anyone know how to remove my moms credit card cause i cant figure itout
To change asccount information see:
Changing Account Information
For the code issue this may help.
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for free apps and app updates.
What is making it think that you own money for an app upgrade? -
Juat got my i phone 5 today and have opened an apple accout but it wont let me download apps etc just keeps asking for a password over and over again???
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I've been using my mom's iTunes account for years but now I want to switch to another account. How can I do this without losing all of my pictures, music, and apps?
Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).
-
My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.
frank_o_s wrote:
My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.
He needs to have his own account, the sooner the better.
As for content, non-protected songs can simply be copied to his own new library, and he can use them. As for protected content and apps, anything he still wants will have to be replaced. -
My iPhone 5 suddenly stopped opening the Apple Mail app. It had worked flawlessly for years, but just stopped. It worked on my iPad, and of course on the computer. What's going on, and how do I fix it? I've turned the phone on and off several times, soft reset several times. There was no change in any settings when this happened, nor any new apps were added. Thank you for any help you can give.
Does it not work either way? Sending and receiving? Did you check the settings and make sure that nothing has changed? If you can receive email, but not send it, check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
I am getting I-messages that have been sent and receveid by my kids. I am the master account holder but this has just started happening but we have had i phones for years. We are connected to the same I-tunes account but they are seperate devices. When my daughter sends an i message it goes to her contact in my name not hers. Also any i messages i am now sending to her are not reaching her. Can anyone suggest what can be done to fix this?
Share your purchasing Apple ID but create each a new AppleID for your kids
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family -
My app store wont let me buy apps
My app store wont let me buy apps, it says contact apple support. I have logged in and out and restarted my iPhone, nothing works
If you see a dialog advising you to contact Apple support, then that's what you need to do in order to purchase apps.
Go here > https://getsupport.apple.com/Issues.action
Then click: Purchases, Billing, & Redemption
Then click: Unable to purchase from iTunes Store -
My ipad wont let me buy apps its say unknown error
My ipad wont let me buy apps itsays unknown error
Go to Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
Maybe you are looking for
-
I got a new ipod touch. my old ipod is a nano. i have an itunes account, but it is very old and i do not remember my itunes account information. most of the songs from my old ipod are not on my itunes account. how can i get all the songs from my old
-
Web Sharing not working after installing security update
I have been using Web Sharing without problems for several months, but now, after installing the latest security update, my browser cannot find my server at macbook.local. The console error messages read: 10/15/08 11:35:17 AM org.apache.httpd644 http
-
I'm using SAP B1 2005. I have a problem to link prepayment to invoice for incoming receipt. Eventually now the debtor is making payment and I'm trying to link the prepaid amount (using Link Invoices) to the o/s invoices with FIFO basis. However, I en
-
I want to download and install RH linux.
I want to download and install free copy RH linux. Can you point me to the right URL. thanks siva
-
Delete selection parameter on account search
Hi experts i've enhanced an bsp for add a selection parameter on search of an account. The problem occurs when i call the search twice, the second time i've the same parameter valorized two time. so, i need the clear, or hide, this parameter after se