My itunes account shuts down for no reason.  It wont recognize my iphone and there is an issue with network connectivity and itunes.  I have already  reinstalled itunes and did a syste restore on my computer, firewall checked and virus scan done.  Ideas??

My itunes account on windows xp shuts down for no reason.  If even try to delete something from my library it shuts down.   It wont recognize my iphone and there is an issue with network connectivity and I can't connect to the store.  I have already  reinstalled itunes and did a system restore on my computer, firewall has been checked, itunes is ok on firewall and virus scan done.  Ideas??

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

Similar Messages

  • My itunes account was disabled for some reason.  I changed password in iforgot and still didn't work.  I could log in but not make purchases from the store so I set up a new login/account .  Is there any way to move my music to the new account?

    My itunes account was disabled for some reason.  I changed password in iforgot and still didn't work.  I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2.  Is there any way to move my music to the new account?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
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  • My iPad shuts down for no reason and I have to reboot a few times to get it back on

    My iPad will just shut down for no reason and I have to reboot a few times to get it back up and running

    Not normal. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • I just downloaded Lion and now my computer just shuts down for no reason. What is its problem?

    I just downloaded Lion and now my computer just shuts down for no reason. What is its problem?

    I recently made the same mistake.  The thing to do is download the new Quicken Essentials for MAC.  After you install the new version follow the instructions on how to transfer your old files.  There is a way, it just takes a little time and, if I remember correctly, it takes the info from your quicken backup files. Hopefully you had auto back up on and your files are intact.  I didn't and reconstruction was a bear but entirely possible.  The new Quicken is quite different but seems to work quite well.  Good luck.

  • My iPhone 4S will shut down for no reason

    My iPhone 4S will shut down for no reason with plenty of battery life. Why does this happen?

    Hi 123Guardian,
    Welcome to the Support Communities!
    The following article will provide some troubleshooting steps for your iPhone.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
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    http://support.apple.com/kb/ht1414
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  • Since i've made the last update, my laptop shutting down for no reason.

    I just udpated to OS X Maverick and ever since my system is shutting down for no reason. Then i tried to reset my SMC but it still not working. Any solution ? I reported more than one issue reading forums but not the same as mine.

    I'll try to explain you but i'm french so I don't have the geek vocabulary   My laptop obviously shut down when I disconnect my battery even if it's fully charged, and only since i've made the maverick udpate 1 week ago. I don't find any report about it in the go menu.. weird isn't it ? I join the etrecheck' system report :
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 3:45:23
    Disk Information:
              TOSHIBA MK3265GSXF disk0 : (320,07 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 319,21 GB (171,15 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [not loaded] com.teamviewer.teamviewer_service.plist
    Launch Agents:
              [not loaded] com.teamviewer.teamviewer.plist
              [not loaded] com.teamviewer.teamviewer_desktop.plist
    User Launch Agents:
              [loaded] com.facebook.videochat.[redacted].plist
              [not loaded] com.spotify.webhelper.plist
              [failed] com.zeobit.MacKeeper.Helper.plist
    User Login Items:
              iTunesHelper
              SpeechSynthesisServer
              USBOverdriveHelper
    3rd Party Preference Panes:
              Flash Player
              GamePadCompanionPrefPanel
              Growl
              USB Overdrive X
    Internet Plug-ins:
              Default Browser.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              JavaAppletPlugin.plugin
              QuickTime Plugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   4%          WindowServer
                   3%          hidd
                   1%          EtreCheck
                   1%          fontd
                   0%          SystemUIServer
                   0%          mds_stores
                   0%          mds
                   0%          aosnotifyd
    Top Processes by Memory:
              246 MB             Safari
              188 MB             mds_stores
              168 MB             Mail
              135 MB             iTunes
              123 MB             Pages
              102 MB             storeagent
              94 MB              Finder
              94 MB              com.apple.WebKit.WebContent
              90 MB              com.apple.IconServicesAgent
              70 MB              WindowServer
    Virtual Memory Statistics:
              110 MB             Free RAM
              1.54 GB            Active RAM
              1.37 GB            Inactive RAM
              1005 MB            Wired RAM
              1.74 GB            Page-ins
              400 KB             Page-outs
    ardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 3:45:23
    Disk Information:
              TOSHIBA MK3265GSXF disk0 : (320,07 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 319,21 GB (171,15 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [not loaded] com.teamviewer.teamviewer_service.plist
    Launch Agents:
              [not loaded] com.teamviewer.teamviewer.plist
              [not loaded] com.teamviewer.teamviewer_desktop.plist
    User Launch Agents:
              [loaded] com.facebook.videochat.[redacted].plist
              [not loaded] com.spotify.webhelper.plist
              [failed] com.zeobit.MacKeeper.Helper.plist
    User Login Items:
              iTunesHelper
              SpeechSynthesisServer
              USBOverdriveHelper
    3rd Party Preference Panes:
              Flash Player
              GamePadCompanionPrefPanel
              Growl
              USB Overdrive X
    Internet Plug-ins:
              Default Browser.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              JavaAppletPlugin.plugin
              QuickTime Plugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   4%          WindowServer
                   3%          hidd
                   1%          EtreCheck
                   1%          fontd
                   0%          SystemUIServer
                   0%          mds_stores
                   0%          mds
                   0%          aosnotifyd
    Top Processes by Memory:
              246 MB             Safari
              188 MB             mds_stores
              168 MB             Mail
              135 MB             iTunes
              123 MB             Pages
              102 MB             storeagent
              94 MB              Finder
              94 MB              com.apple.WebKit.WebContent
              90 MB              com.apple.IconServicesAgent
              70 MB              WindowServer
    Virtual Memory Statistics:
              110 MB             Free RAM
              1.54 GB            Active RAM
              1.37 GB            Inactive RAM
              1005 MB            Wired RAM
              1.74 GB            Page-ins
              400 KB             Page-outs
    Thanks a lot for your answers !

  • MBP unexpectedly shuts down for no reason- help!

    MBP unexpectedly shuts down for no reason.
    My MBP has been working fine, until I updated to 10.5. Originally this problem started in Bootcamp running XP, but has now done this once in OS X, just a while ago. There seems to be no difference- even when the psu is plugged in. Just now when it did this again, I pressed the power key and the led on the front blinked really fast, then there was a tone- like it was doing a firmware update (but I did the firmware update months ago!).
    I've done a power reset- taking out the battery and holding the power key down for 20 seconds, which seems to have helped, but then again this problem seems to be rather sporadic, and one can never tell when it is going to happen next.
    Oh yes, there is a mechanical 'click' that sounds when it does it- like a relay click. Is there a relay power related IC on the motherboard?
    Any clues anyone? (I'm sending this exact letter to Apple as well)
    Tom

    It's an interesting thread, but I seem to have the problem even when the cord is plugged in. I did have battery problems when I first got this MBP, but they seemed to settle down once I used the computer a bit more. FWIW, I have now got them mostly while using Bootcamp. BC beta 1.3 was really stable and good. It wasn't until I bought Leopard that this problem started. And again, it's only happened 3 or 4 times now.
    I'll just have to keep saving. I'm sure Apple will wise up to this sooner or later. (Incidently, I haven't been able to send anything to Apple as I can't find their direct contact addie. Can someone 'remind' me? Thanks!

  • Shuts down for no reason

    My NEW IPhone 4s shuts down for NO reason when there is still plenty of battery

    marcocapela wrote:
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    There is no such thing as a "hard reset".
    If basic troubleshooting from the User's Guide fails to resolve the issue, then take the device to Apple for evaluation and possible replacement.
    marcocapela wrote:
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    Warranties expire, hardware eventually fails, ignorant people live with issues for long periods of time and the above statement is simply ignorant. 

  • HP Probook 4710s shuts down for no reason!

    Hello everyone,
    I own an HP Probook 4710s laptop for about 3 months now.
    Recently I played Call Of Duty MW2 and after a while of playing it just shut down for no reason.
    I played it before on my laptop but it didn`t shut down.
    And just recently I played Age Of Empires 3 and it also shut down.
    It happened twice with Age Of Empires.
    Tho it never happened when I wasn`t playing games I`m still concerned and would appriciate any kind of help or explenation from anyone.
    Thank you.

    Check your Event Viewer logs at the time of the shutdown and look for critical errors and events.  It sounds like a heat problem.
    You might want to check for a bios and/or a video card update here.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
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    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • Ibook G4 shuts down for no reason

    hi can anyone help me with a problem thats just started to happen with my ibook or maybe its happened to someone else and they have a solution. the problem i'm having is that my ibook just shuts down for no reason esp. when i'm online and won't start up again unless i remove the battery leave it out for a few seconds then put it back in and it press the on button. i have kept my software up to date and as soon as a new update is available its downloaded and installed on the computer and i also have intego security software on my mac, so this is why i'm a little confused if my software is up to date and i have my security software protecting my mac why is it shutting down i have ran virus scan after virus scan but it comes up clean every time, is my mac on the way out (its only 2 years old) or is there something i'm missing or not doing. i would be very thankful if anyone can help me with this because although there is plenty of shiny new macbooks out there i kinda like my ibook and i don't want to let it go with a fight. thanks again

    hi john
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  • Maverick Shuts Down For No Reason

    I am tired of Maverick shutting down for no reason. It even does it in Safe Mode. I've tried all the tricks of removing preferences, extension and still it keep shutting down with it's kernel panic screen. I'm the one that's paniced. I can't work in any program, such as Final Cut or Safari for too long as it will shut down. I'm thinking I need to reformat. Great. My least favorite option. But, I need to get all my files off, deauthorize software and hoping that I can get my mail and other contact back.
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      Model Identifier:          MacBookPro8,2
      Processor Name:          Intel Core i7
      Processor Speed:          2.5 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          8 MB
      Memory:          16 GB
      Boot ROM Version:          MBP81.0047.B27
      SMC Version (system):          1.69f4
      Serial Number (system):          C02HJ2DVDV7P
      Hardware UUID:          245EB5DE-6395-50FF-80F0-37C23291CDAE
      Sudden Motion Sensor:
      State:          Enabled
    Anonymous UUID:       D39D2DB0-F295-781C-7F15-8878225545B1
    Wed Dec 18 11:51:32 2013
    panic(cpu 0 caller 0xffffff800f0dc19e): Kernel trap at 0xffffff800f0a3af0, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000010b756000, CR3: 0x00000001acc90092, CR4: 0x00000000000606e0
    RAX: 0xffffff800f6d0320, RBX: 0x0000000000000032, RCX: 0x0000000000000032, RDX: 0x001b61b100400000
    RSP: 0xffffff81e08abd30, RBP: 0xffffff81e08abd50, RSI: 0xffffff801a4106a8, RDI: 0xffffff800f6d0640
    R8:  0xffffff801a33ce70, R9:  0xffffff801a378ca8, R10: 0xd000c8b0a4f08627, R11: 0x0000000000000206
    R12: 0xffffff8015b0f210, R13: 0xffffff8031a50760, R14: 0x000000000000014d, R15: 0xffffff801a378ca8
    RFL: 0x0000000000010282, RIP: 0xffffff800f0a3af0, CS:  0x0000000000000008, SS:  0x0000000000000000
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    0xffffff81d05e7c50 : 0xffffff800f022f69
    0xffffff81d05e7cd0 : 0xffffff800f0dc19e
    0xffffff81d05e7ea0 : 0xffffff800f0f3606
    0xffffff81d05e7ec0 : 0xffffff800f0a3af0
    0xffffff81e08abd50 : 0xffffff800f078289
    0xffffff81e08abf20 : 0xffffff800f0dc5dc
    0xffffff81e08abfb0 : 0xffffff800f0f350b
    BSD process name corresponding to current thread: assistantd
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000ee00000
    Kernel text base: 0xffffff800f000000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 217351646812
    last loaded kext at 117697819324: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f90aac000, size 36864)
    loaded kexts:
    com.sophos.kext.sav          8.0.14
    com.drobo.SCSI.ThunderBolt          1.1 [64171]
    com.attotech.driver.ATTOiSCSI          3.4.1b1
    com.AmbrosiaSW.AudioSupport          4.1.2
    com.TrustedData.driver.VendorSpecificType00          1.7.0
    at.obdev.nke.LittleSnitch          4052
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.3fc1
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.kext.AMDFramebuffer          1.1.4
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleHWAccess          1
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.ApplePolicyControl          3.4.12
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.AMDRadeonX3000          1.1.4
    com.apple.kext.AMD6000Controller          1.1.4
    com.apple.driver.AppleIntelHD3000Graphics          8.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleFireWireStorage          3.3.5
    com.apple.driver.initioFWBridge          3.3.5
    com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit          3.3.5
    com.apple.driver.LSI_FW_500          3.3.5
    com.apple.driver.Oxford_Semi          3.3.5
    com.apple.driver.StorageLynx          3.3.5
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleUSBUHCI          650.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
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    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
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    com.apple.vecLib.kext          1.0.0
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    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
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    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIUpAdapter          1.4.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOSCSIReducedBlockCommandsDevice          3.6.0
    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.5.1
    com.apple.iokit.IOFireWireSBP2          4.2.5
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0

    marcocapela wrote:
    I perform a lot of hard reset
    There is no such thing as a "hard reset".
    If basic troubleshooting from the User's Guide fails to resolve the issue, then take the device to Apple for evaluation and possible replacement.
    marcocapela wrote:
    It worked very good for 2 years, i lost warranty, and i'm with this problem for 2 months and it's very annoying, and i'm losing faith in apple products...
    Warranties expire, hardware eventually fails, ignorant people live with issues for long periods of time and the above statement is simply ignorant. 

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    Message was edited by: Tonyrvv
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