My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID.

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I put my mac pro to share with my mac desktop. Iphoto was upgraded from 8.2.1 and I can no longer access iphoto on the mac book pro. I have tried library manager but that does not work. Any suggestions?

I have a mac pro which I recently made to share with my mac desktop. iphoto was updated on the mac pro from 8.2.1 and I can no longer open iphoto. I get an error message You can’t open your current photo library using this version of iPhoto. The only option is for me to quit. I have tried to restore with no luck. I tried reinstalling using my Application CD. Help?????

when you opened the shared library with the newer version of iPhoto (iPhoto '11) you were given a warning that your library would be converted and could not be used by older versions - you clicked ok to go ahead - there is no updo available - either upgrade to iphoto '11 of the MBP or load your backup of the iPhoto '09 library on it - older versiopns of i{Photo can not read newer libraries
LN

On iTunes 11.0, how do I delete and App from iTunes? I tried selecting the App to be deleted and pressing Delete, but that did not work.

On iTunes 11.0, how do I delete and App from iTunes? I tried selecting the App to be deleted and pressing Delete, but that did not work.
MoragaTom

I have the same problem on my iPhone - an app I want to delete but can't. The app in question doesn't show up on the list of apps i iTunes and doesn't show an 'X' when it starts to wiggle. All the other apps do, but not this one. It's definitely an app. How do I get rid of it, please?

My ipad will not let me slide to log in, or power off. i have tried to hold down the sleep and home button at the same time, but that did not work. Do you have any tips for me? Thanks

my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.

recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and d

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Hello,
Please follow the link to troubleshoot the printing issues with Adobe Reader:- Troubleshoot PDF printing | Acrobat, Reader.
Regards,
Nakul

I want to eliminate an autofill choice that pops up when I sign into yahoo using the Firefox browser. I tried yahoo help which said hover over the unwanted line and press delete, but that did not work. I am using a Mac if that makes a difference.

Question
I want to eliminate an autofill choice that pops up when I sign into yahoo using the Firefox browser. I tried yahoo help which said hover over the unwanted line and press delete, but that did not work. Do you know how I can get rid of this autofill? I am using a Mac if that makes a difference. Thanks.

Use Shift+Delete on Mac.
*http://kb.mozillazine.org/Deleting_autocomplete_entries
*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
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HT201415 I was randomly disconnected from my WIFI and i went to the troubleshooting page, but that did not work and it won't let me chat with apple support. Please help.

I was recently disconnected from my WIFI and it wont even budge to turn it back on. I tried the troubleshooting and that did not work. Apple won't connect me to tech support and i could really use help. Please.

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

I can receive e-mails, however, I can't open them. I tried turning wi-fi off and on but that did not work. Does anyone have a similar problem? How do I fix this?

I can receive e-mails but I can't open them. I tried turning the wi-fi on and off but that did not help. Has anyone had a similar problem?

Try to reset your iPad, pressed the On/Off button and the Homebutton at the same time till you see the Apple logo in the screen.

I installed the lastest version of iTunes and when I went to manually sync my iPod I got a message saying error -50. I tried re-installing the latest version of iTunes but that did not work. I then tried re-installing an earlier version of iTunes

I installed the latest version of iTunes but when I went to sync my iPod I got error message -50 and my iPod would not sync. I tried re-installing the most recent version of iTunes but this made no difference. I then tried installing an old version of iTunes but it would not install. I am furious because I bought music via iTunes store and I cannot get it to load onto my iPod. Can anyone help? Or can anyone give me a direct email address for iTunes support? I have been going round and round on Apple's stupid website and cannot find any help or an email address.

Quit iTunes, reboot your PC, restart the iPad and then try again.
Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

I updated my ipad2 to ios6 and Siri was not included. Any suggestions. I tried rebooting but that did not work

I Updated my Ipad2 to IOS6 and unable to use Siri. I went to Settings> General and there was no Siri. I tried rebooting and had no luck. Any suggestions?

Yes thank god some people felt my frustration today. When I saw it said Siri on the update I was like finally. I tried finding it after the update and was so sad and ****** that it was to good to be true. With apple being so advanced and stuff this is stupid how the I pad 2 can't have it but a phone can. So stupid.

My children deleted my app store. I cant figure out how to get it back on my phone. I tried to sync it with the computer and itunes but that did not work.

My children deleted my app store on my iphone 4 and now I cant get it back on my phone. any suggestions?

As the App Store is pre-installed on the device, it can't really be removed. I'm thinking the icon is either stashed on another folder, or it's been turned off. If it's in a folder the only way to really find it is to look through all folders on your device for the icon. To check if it's turned off, go to Settings > General > Restrictions (it will ask for a passcode, if your children went into restrictions they created this passcode if it didn't already exist) and make sure "Installing Apps" didn't get turned off (if it's turned off the icon disappears from the Home screens).
Hope this is helpful
-CG

Since installing ICloud, and updating IO, programs and websites close whenever I scroll, going back to home page. I have tried turning it off, but that does not work. Can anyone help me out? Also, the keyboard is very slow.

I am frustrated with the new update and the ICloud. Any program i open, or website I am in, closes suddenly, an returns to the Home page. Also the keyboard is very slow. None of this existed until I did the two updates. Can anyone help?

MaryAmanda wrote:
Does anyone know anything about onsite specifics?
I'm wondering where the onsite warranty can be in effect. Like, can it be used in ANY city in the US? Can it be used only in metrololitan areas? What is a metro area in Lenovo's eyes?
Does anyone know where I can get better and accurate info on the onsite warranty? Like a coverage map would be very helpful. Because why should I spend the money on it, if I can't access it?
Looking forward to more info...thanks.
There is no coverage map as such.
I live in what is considered a rural area and had techs driving 60-70 miles one way to get to me, never an issue.
Obviously, YMMV.
In my not-so-modest experience, both onsite and accidental damage upgrades are worth every penny if one intends to keep their ThinkPads for an extended period of time.
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

My old Time capsule was not working well. I replaced it with a new Airport Extreme. Now I can see the other airport express stations. I tried resetting them, but it did not work. What do I do?

I replaced my old time capsule with a new airport extreme. I have 3 airport express stations that I have all around the house. (2 1st generation, 1 second generation). I can't see them with airport utility. I tried resetting, but no luck. Any suggestions?

Bring all the express to the same room as the mac you are using to setup the network..
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Itunes will no longer load on my computer. I tried reloading it, but that did not work either

Itunes will not longer load, how do I troubleshoot the issue?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I am trying to log into my apple account and it is telling me my account is disabled. How can i get it enabled again? I have tried resetting my password and that did not work.

I have tried to log into my apple account so I can download my songs onto my iPhone. It keeps telling me my apple id is disabled. I've tried resetting my password but that did not work. How can I fix this?

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My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

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