My itunes cannot keep imported music, only purchased music. all of my playlists are gone, and new ones are gone after 2 days, please help

my i tunes loses all of my imported music and playlists after 2 days of making and importing them, its like the itunes is resetting to default, but all of my purchased songs stay on the package but not my cds.
anyone ever had this problem?
imported music is lost but purchased stays on.
is this a pc problem or an itunes problem?
also i cannot add a file to my folders, i follow the process of adding file to library but nothing happens.

It should - it's worked for quite a few other folks. It helped that you wrote about having ESET. Other security software can do this. There's a similar issue with folks running Vista on Sony Vaio PCs - there's some Sony bloatware that conflicts with itunes. Carbonite backup software can also cause it.
Thanks for the points.

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