My itunes gift card is cancelled and I never used it.
I have a Itunes gift card I never used and when I scratched off to used the code it says the card is cancelled..Anyone have this problem?
Contact iTunes by:
Apple - Support - iTunes - Contact Us
Similar Messages
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ITunes Gift Card code "cancelled​"
I have a $25 iTunes gift card that I typed the code in for and it kept saying that it was invalid. I was unable to read some of pthe code. Due to this, I contacted the iTunes Support Team and gave them the serial number from the gift card so that they could retrieve my code. Unfortunately, they said that, "it appears that the code has been cancelled by the retailer" and that I needed to "contact Best Buy to inquire as to why the gift card wa cancelled" and to "ask them if they can re-activate it" for me.
Can my gift card be re-activated? The serial number is {edited per forum guidelines}. Unfortunately I do not have my receipt because this was given to me as a gift over a year ago and I am just now trying to use it. Any assistance would be appreciated!Appears from what I have read that this is happening to lots of people http://ursecta.com/wp/2010/12/dont-trust-itunes-gift-cards/
I only came to find out about this as I was researching in to ways to send 2 codes I got for taking surveys in a nice gift type message other than just sending them in a e-mail I have to a relitive for a birthday gift as I dont have a ipod/ipad and dont plan on using them. its scarry reading that other are having this issue and how big it is and how it seems to be happening. -
I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?
What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054 -
My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?
Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
I entered two itunes gift cards this morning, and still have not received a conformation number nor has it shown up in my itunes account. What should I do?
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
I made a mistake and bought a itunes gift card from canada and my account is from usa
i made a mistake and bought a itunes gift card from canada and my account is from usa
Move to Canada.
Get a mailing address and a credit card.
Change your Apple ID to the Canadian store.
Enjoy your card and some poutine. -
I received a 15 £ itunes gift card by mail and I can't redeem it because I have no code. What should I do? Please help!
The code is under the scratchoff area on the back side of the card. Note that an iTunes card sold in the UK will only be valid in the UK, so if you live in another country, you will not be able to use that card.
Regards. -
I want a solution to this problem
Dear apple ,
I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
thank youClick here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92282) -
I purchased a $15 itunes gift card from Kroger and when I entered the code it said it was not valid. Am I out of luck or can anyone help?
If this page doesn't help then you will need to try contacting iTunes support (you will need to give them the serial number and activation code from the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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How can my child use an iTunes gift card to purchase apps instead of using my credit card?
My daughter (under 13 years of age) just redeemed her iTunes gift card she got for christmas, but there is seems to be no way she can pay with this in App Store. Can this be true? App Store says that her credit is 15 $ but my credit card is used for payments all the time...
And yes, we use Family Sharing - and yes my credit card works. But it is just no good that my credit card is being used when she has credit of her own (it was actually the point of giving her the gift card...).
Any solutions would be fantastic!I can't seem to figure out how to redeem it in the iTunes store?
You can't directly.
I can't seem to figure out how to use my Apple gift card to buy an itunes gift card.
Apply it in the online Apple Store to gift card purchases.
(52885) -
Itunes gift card...how do i use it?
hello,...my nine year old daughter is all excited about her new green ipod nano and we went to the grocery store to get her a twenty dollar gift card....the thing is ....how do we use it?
....(i do not want her to use my credit card whenever she wants,... nor does she want to use my itunes account...she wants HER OWN)...
...she is very independent....
...does she have to have an account with a cc or can we set up her account without a cc?....she will want to go out on occasion to buy a itunes gift card whenever she saves enuf $......please help us....Actually, I just finished doing this for my daughter.
Go to the iTunes store.
Click on your account at the top right, then click Sign Out. This will get you out of your account and allow you to create a new account with the gift card.
Click on Redeem on the right side of iTunes.
Input the gift card number and it'll ask you to sign in.
Click on Create new account.
At the billing/address info, click on None for the credit card.
It should go thru and finish and show the account name and amount in it from the gift card at the top of iTunes.
To make it a little easier for her to make sure she doesn't get the wrong songs, do this;
Create a new playlist.
Have her look thru the store and find what she wants. Double click the songs to hear 30 seconds of it to make sure it is the correct song.
Instead of immediatley clicking Buy, drag the song to the new playlist.
After she she has selected the songs she wants, let her look & listen thru the playlist to make sure those are the songs she wants (and that you agree with), you can click Buy on the songs.
If she ends up with a few cents left on the account (she will), you can enter your CC number in her account, purchase one song or so to use the remainder of the card and the diference will go on your card. It'll only be a few cents or so.
Download the song, then go back into her account and edit the CC info and select None.it will not remember your CC info and she won't be able to purchase songs unless she gets another Gift card or again enters a valid CC. -
somehow I redeemed a $25 itunes gift card and now it seems to be living in my "account". How do I use that money to purchase songs?
missmullett wrote:
somehow I redeemed a $25 itunes gift card and now it seems to be living in my "account". How do I use that money to purchase songs?
As provided, click buy. -
I need help ok my itunes account is saying I owe them like $39.36 or something,anyways I dont have any credit cards because of some fraud with my name so at the moment I dont have billing information and I dont know what to do about this? Also It shows that I have a $25.00 dollar balance on my account and I cant seem to spend the $$. Now why cant itunes take the $25.00 off what I owe and then cancel out the remaining balance so I can download the music that I have paid for in full???
Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with. -
I scratch the itunes gift card too hard and lost the number how can i get it now
I got a gift card and i scratch the number so hard i lost the sticker with the number. How can i get.
iTunes Store: Invalid, inactive, or illegible codes
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I received a iTunes gift card have redeemed and not able to make purchase, please help!
Can you let me know what I am doing wrong, I put one gift card in and there is no more money on that card, so now I'm trying to use my gift card.
Normally the purchase price should come from the account balance first. I was going to speculate that you might be in Canada as they used to insist that all software was purchased using a traceable credit or debit card, though that seems no longer to be the case.
tt2
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