My itunes has carked it.

My Itunes library crashed an I get an "Itunes Library Cannot Be Saved". Please HELP!!!!! It happened with Itunes 7 and then when I went back to itunes 6 it happened again. :'(

Yeah mate I had to exclude itunes.exe from scanning(Not a good thing). Hopefully I'll find a better way to do this but for now I have a simple process to do this:
Firstly you need to find the location of the iTunes.exe file.
Usually you can find it by going Start->All Programs->iTunes-> and then right click on iTunes.exe and copy the target without the quotation marks.
After that follow these steps(For newbies don't copy anything else):
1. Right click on the Avast icon in the system tray.
2. Click on Program Settings.
3. In the List View click on exclusions.
4. Click add and press control V or right click and and click paste.
Hope this helps people who use Avast.

Similar Messages

  • Itunes wont open and gives me a message saying "Itunes has stopped working".  What can I do to fix this?

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    First you can try;
    Try restarting PC and run itunes again!
    If error again than perform clean instal of itunes (uninstal first and than instal again)!

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              "Close the program."
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         "Problem signature:  APPCRASH
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         Application Timestamp:  50c8fc7e"

    I had this exact same problem.  I found this fix and it worked for me. 
    Step 1:
    Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. 
    Step 2:
    Browse and past that file into C:\Program Files (x86)\iTunes.
    Hope this helps you.  I wish I could remember where I saw this originally so I could thank them.
    Good Luck.
    Anthony

  • Can't get itunes.  I get the following message when I click on either the shortcut or the program.  It says ITunes has stopped working and I can either check on line for a solution and close the program or just close the program.

    When I click on the itunes shortcut or the program  I get the following message:
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    Let's try the following user tip with that one:
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  • When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    Let's try the following user tip with that one:
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  • Error message "iTunes has detected an iPod that appears to be corrupted"

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  • ITunes has stopped working ...Running Windows 7(64)

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    the last bulletin (e), recommended ensuring that my drivers were up-to-date. So I also updated my drivers.
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    ==================================================================
    Log Name:      Application
    Source:        Application Error
    Date:          11/27/2011 11:46:01 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Theresa-HP
    Description:
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    Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
    Exception code: 0xc000000d
    Fault offset: 0x00026b72
    Faulting process id: 0x13b0
    Faulting application start time: 0x01ccad3d27f6b2ff
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    Event Xml:
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      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-11-27T19:46:01.000000000Z" />
        <EventRecordID>9927</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Theresa-HP</Computer>
        <Security />
      </System>
      <EventData>
        <Data>iTunes.exe</Data>
        <Data>10.5.1.42</Data>
        <Data>4ebf7d7c</Data>
        <Data>MSVCR80.dll</Data>
        <Data>8.0.50727.6195</Data>
        <Data>4dcddbf3</Data>
        <Data>c000000d</Data>
        <Data>00026b72</Data>
        <Data>13b0</Data>
        <Data>01ccad3d27f6b2ff</Data>
        <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
        <Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_ none_d09154e044272b9a\MSVCR80.dll</Data>
        <Data>6ef58025-1930-11e1-a798-e06995d0a503</Data>
      </EventData>
    </Event>
    ==================================================================
    It seems that I am not alone in having this problem!  Are there any experts out there who want to earn the undying gratitude of the technically challenged (or a few expert points?)
    Thanks for listening,
    Theresa
    PS - someone recommended uninstalling Apple Quick Time Player.  I don't have Quick Time Player.

    I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
    The following solution worked for me:
    COPY    QTMovieWin.dll
    FROM    c:\program files (x86)\common files\apple\apple application support\
    INTO     c:\program files (x86)/iTunes

  • Every time I try to import a CD I get "iTunes has stopped working"

    I updated to the new 9.0.3.15 version of ITunes a couple of weeks back and ever since I have not been able to import CD's?
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    I can see messages for other programs that have had issues but nothing for iTunes.
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    Maybe try provoking the error another two or three times, taking a careful note of the time showing on the PC. Now head back into the Action Center. Is there a problem report for any application or operating system component that appears regularly at the same time as the iTunes errors?
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  • When I hook my ipod up to my mac I used to get the Itunes has detected an ipod that appears to be corrupted error message. It would then sync all my song to the ipod but when I ejected it, none of the songs would be on the ipod. Now I hook it up and I get

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    Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.

  • Itunes has deleted my downloaded music. I still have my purchased songs in my library and I still have my downloaded music on my computer but the downloaded songs don't show up in my library. How do I fix this?

    itunes has removed my downloaded music from my library. I still have all of my purchased songs and videos but the downloaded songs are missing. I still have the downloaded songs on my cpu just not in my itunes library anymore. How do I get these songs back in my itunes library?

    Copy them from the other user account you were logged in with to your own account.  Or if you are using iTunes 10.3 or later and live in the use, redownload them via iCloud beta.  See this article for more information.
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  • Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

    I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
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    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • My itunes has stopped playing music. I have unintalled all apple apps and reinstalled and updated but nothing has worked. What can I do to fix this?

    My itunes has stopped playing music. I recently downloaded more music and now it has stopped playing, it says it is playing but there is no sound and the time bar does not move from 0. I have uninstalled all apple apps on my laptop and reinstalled and then updated the software. I have tried 'repair' aswell but nothing has worked.

    Songs in the itunes store are also not working

  • I am running windows 7. My itunes keep shutting down on me. I keep getting the message itunes has stopped working What can I do?

    I keep getting the message itunes has stopped working. A problem has caused itunes to stop working correctly. What can be the cause?

    Hello Main Event,
    Thank you for using Apple Support Communities!
    I found this article while researching iTunes quitting unexpectedly on Windows 7 and feel it will help to resolve the issue here.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    It starts with troubleshooting 3rd party plug ins, then moves on to account troubleshooting if needed.
    Open iTunes in Safe Mode to isolate any inference with plug-ins or scripts not manufactured by Apple.
    Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
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    If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-insfor steps on how to remove third-party plug-ins.
    Take care,
    Sterling

  • I tried to start my itunes and I recieved the message that itunes has stopped working what can I do to fix it?

    When I try to open up itunes I am getting the message that itunes has stopped working and then microsoft sends an error message to find a solution. What can I do to fix my itunes?

    First you can try;
    Try restarting PC and run itunes again!
    If error again than perform clean instal of itunes (uninstal first and than instal again)!

  • Itunes wont open, says Itunes has encountered a problem and needs to close.

    When I click on my Itunes icon a big box pops up and says Itunes has encountered a problem and needs to close. Sorry for the inconvenience. And says tell microsoft about the problem, you know. And I've been trying to access the program for three days and it's doing the same thing, I got a trojan horse right before it started doing it, but I've gotten rid of it and scanned many times, it's gone. I also uninstalled and reinstalled both Itunes and quicktime but it still doesen't work, I really need ideas here..lol.

    Please help me someone. I bought this Ipod 2 weeks ago for my daughters 18th and all we get is this stupid error message all the time. "Itunes have to close - error report etc etc." Have re-installed some many times I have lost count. Know very little about computers so need really simple instructions. I am really not impressed with this if any Apple technicans are reading this and want my money back!!!!

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