My itunes has stoped working it says some files are missing
My Itunes has resently stopped working it says that some fiiles are missing i cannot access it and i do not know what to do
What's the precise text of the message about the files, please? (There's a few different ones I can think of that you might be getting.)
Similar Messages
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I am trying to install the latest version of Itunes so I can Sync with IOS7 but I keep getting an error message saying it can't dis-install the old version Missing itunes64 files.
I tried to just un-install the old version but my computer tell me it can't because some files are missing. I don't know how to find them or how to fixx my problem. Can anyone help?
ThanksI keep getting an error message saying it can't dis-install the old version Missing itunes64 files.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
my apps are suddenly stop working periovously it was working very well but one day it stop i have run sfc/scannow to even try to to systen restore but there is no restore point & even i try to restore to factory setting but it showing some file are
missing even I update it to windows 8.1 update 1 but still same thing not even single app is working
in sfc/s014-04-13 13:14:03, Info CSI 000004cf [SR] Beginning Verify and Repair transaction
2014-04-13 13:14:12, Info CSI 000004d1 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version =
6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-04-13 13:14:19, Info CSI 000004d3 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version =
6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-04-13 13:14:19, Info CSI 000004d4 [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"
2014-04-13 13:14:27, Info CSI 000004d5 [SR] Verify completcannow detail I get this resultand this the dism report
DISM report and It is showing that cammand cannot perform because of i/o devices error
2014-04-14 00:54:14, Info DISM PID=1208 TID=2820 Temporarily setting the scratch directory. This may be overridden by user later. - CDISMManager::FinalConstruct
2014-04-14 00:54:14, Info DISM PID=1208 TID=2820 Scratch directory set to 'C:\Users\R0027~1.JSA\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2014-04-14 00:54:14, Info DISM PID=1208 TID=2820 DismCore.dll version: 6.3.9600.16384 - CDISMManager::FinalConstruct
2014-04-14 00:54:14, Info DISM PID=1208 TID=2820 Scratch directory set to 'C:\$SysReset\Temp'. - CDISMManager::put_ScratchDir
2014-04-14 00:56:26, Info DISM PID=6888 TID=6828 Temporarily setting the scratch directory. This may be overridden by user later. - CDISMManager::FinalConstruct
2014-04-14 00:56:26, Info DISM PID=6888 TID=6828 Scratch directory set to 'C:\Users\R0027~1.JSA\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2014-04-14 00:56:26, Info DISM PID=6888 TID=6828 DismCore.dll version: 6.3.9600.16384 - CDISMManager::FinalConstruct
2014-04-14 00:56:26, Info DISM PID=6888 TID=6828 Scratch directory set to 'C:\$SysReset\Temp'. - CDISMManager::put_ScratchDir
2014-04-14 02:41:53, Info DISM PID=1068 TID=4108 Temporarily setting the scratch directory. This may be overridden by user later. - CDISMManager::FinalConstruct
2014-04-14 02:41:53, Info DISM PID=1068 TID=4108 Scratch directory set to 'C:\Users\R0027~1.JSA\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2014-04-14 02:41:53, Info DISM PID=1068 TID=4108 DismCore.dll version: 6.3.9600.17031 - CDISMManager::FinalConstruct
2014-04-14 02:41:53, Info DISM PID=1068 TID=4108 Scratch directory set to 'C:\$SysReset\Temp'. - CDISMManager::put_ScratchDir -
IMovie 10 says my files are missing.
I stopped the share task by closing iMovie 10.0.1 (there was no indication of on-going tasks). Now, iMovie says my files are missing and mentions reconnecting to the drive "null". ?? I'm afraid I just lost 2 hours of work.
I tried restarting everything. I ran disk verify, it's OK.
I have had much trouble since "upgrading" this application.Hi
I stopped the share task by closing iMovie 10.0.1
or Panic Halt or Forced STOP down
are ways to "knock away the feet" under iMovie - and all unpleasant things can occur e.g. connections lost to material in process.
_ Can there be more than one hard disk (Memory) on Your Computer as external Hard Disks, USB-memory CDs or DVDs - that can hold material You used in Your Movie project ?
_ are it/they connected and working OK too ?
Have You tried
_ Trash iMovie pref. and cashe files - often helps after a sudden stop (power loss etc)
_ Repair Permissions
_ Full Shut down (Mains power disconnected) - and let it be so for 30 minutes or more - at least some ports get re-set and may be more
_ keep it up and running (by it self) from late night (23:00 hour) to about early early morning (03:00) - then some time a repair program kicks in in at least some Mac OS versions.
(This can be fouled by wrong-set the Clock to say 12 hours before - and Mac is fouled that it's night)
For more elaborative rescue scheme - others must come in and help - AS I NEVER touch or alter any of the iMovie folders named
_ iMovie Event's - or -
_ iMovie Project's
as this is a High Risk action and all can easily be lost.
But there are Genius here that Know - howto try to Copy and rescue material from them in this forum.
Yours - best wishing - Bengt W -
I have 2nd gen. Ipod shuffle I restored it and now when i am trying to sync it, it is showing that some files are missing and it is not getting sync what should i do???
Master reset...? Your device was jailbroken prior to you purchasing the device. The only symbol you should see on reboot is an Apple symbol. Download redsnow... google it! Download the latest version and your IPSW (ipod restore firmware) it has to be the correct version. And the "just boot tethered" should fix your device.
But that's only if you didnt back the device up. If you don't care about any of the data on the ipod then you can simply open itunes navigate to the device and click the restore button. This will restore the ipod firmware and install a fresh copy. Good luck let me know if you have any problems. -
Itunes wont open. Says some files are required and to reinstall
I have done it twice and still it says the same thing. can someone please help
Hi together.
Now that I've been working on this problem for a couple of days I still have no idea how to solve it.
During the installation process for iTunes 7.5 an error-window pops up with the message "iTunes cannot run because some of its requiered files are missing." I've tried to un- and reinstall all components several times without any success. I also tried installing older versions of iTunes with the same result. Starting QuickTime ends on reporting Error 2093. Also re-installing Windows fresh and virginal did not help anything.
The error messages occured first after installing Win XP Pro's SP2 on my computer. Before that everything worked fine. I would have gone back to SP1, but I need that **** SP2 for Visual Studio.
Maybe there's someone out there who knows how to cope with that. -
Recently I received an iPad2 as a gift. I had iTunes because an iPod I had. First I put some productivity apps through my computer. Then I bought some other games apps through WiFi. then when I try to synchronize, I lost my productivity apps and just keep those buy on WiFi. Now I try to install iTunes again, and what I received at the end is a message that tells me "iTunes cannot run because some of its required files are missing. Please reinstall iTunes".
I did it a couple of times. Same result. One of this times, I also retired those programs recommended on help page: iTunes, QuickTime, Bonjour, Apple Mobile, etc. (in the order indicated)
Your help will be appreciated.same issues here... Using windows 7... I can't install none of the 3 soft. No Safari... No Quicktime... No Itunes... Running 32 bit windows... Error messages "Error 7" and some other error messages durint install... Any help will be appreciated... Thanks
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Itunes will not run some files are missing
When I click on itunes it states can not run because some required files are missing. Please reinstall Itunes? Why would this happen?
With that one in that context, I think we should check for malware.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look. -
It keeps tellin me some files are missing and reinstall itunes ???
it keeps telling me some files were missing and reinstall itunes how do i do this ??????
You should first uninstall iTunes completely.
This is not an easy task!
Read this article on how to remove iTunes completely
http://www.howtogeek.com/howto/23959/completely-remove-itunes-and-other-apple-so ftware-from-a-windows-computer/
Then download the latest version of iTunes for your Windows Version and install it. -
Please help, I keep removing and installing itunes but I still can't open it. Every now and then it will let me in but I can't do everything that I should be able to do.
I gave my two cents on another forum post, but will also place it here. I figure why not, more eyes and all that.
Not sure if you solved your problem, you probably did since there is no follow-up. But since I am in the midst of this quaundary, I'll give you a little heads up. I think 13010 might be when iTunes can't find a library. This does not mean your music is missing as you can have your media folder (containing all your actual iTunes files) and your library folder (the database that organizes all of your media files) in separate locations. I recently got a new computer and first pointed to the new media location and then also iTunes started to download the itunes library but for some reason deemed it damaged and may have removed it from it's original location as it can no longer find the library folder in that location.
My problem is this, no other forum post has helped me much in regards to the 13010 error. I removed the extras and genius files and still got the 13010 error. I reinstalled iTunes and still the 13010 error. At this point I am willing to scrap everything just to get a factory fresh version of iTunes and then attempt to import all my old media into it and then reorganize it myself. But as far as I know, there is no easy way to do this. -
Hi, I'm having the same problem as some other users - http://discussions.apple.com/thread.jspa?threadID=2271002&tstart=0
I've used itunes for years without probs but the other night it started crashing.
Here is the vista problem log:
Problem signature
Problem Event Name: InPageCoFire
Error Status Code: c000009c
Faulting Media Type: 00000003
Damaged file name: browauz.ttf
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 5129
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
here is my summary:
crashes regardless of ipod plugged in or not
I get the same error in the vista problem log every time (damaged file browauz.ttf)
itunes 9.0.2
crashes regardless of user account
I had installed ps3mediaserver during the time of the problem, so I've uninstalled that too
I downloaded and installed a new browauz.ttf - same error
I've uninstalled itunes, quicktime, went through installed apps and uninstalled all other apple products left in the system, deleted all apple related files and folders and reinstalled ... multiple times, but still the same!! (sorry moment of frustration there).
I really can't think of anything else to do.... short of reinstalling windows and that seems a right pig of a solution :/
would appreciate any help.
Thanks.Accck. Bad enough here at Northland. We've got a southern aspect, but at least we get some shelter from the Kelburn Hill ...
Font-related troubleshooting is still in its infancy (it's only been an issue really with the versions 9.x which are more tightly integrated with Windows fonts than previous versions). But we've had a couple of successes with them.
One possibility here is that it isn't actually the font file that is damaged, but rather some other aspect of the Windows font-handling machinery. If that's the case, the following two techniques might be of some help:
*(1) run a disk check over the C drive*
There's instructions in the following Microsoft document. Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors:
[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
Does the disk check find/repair any damage? If so, can you get a proper launch of iTunes?
If no joy with that ...
*(2) Try an sfc /scannow*
There's instructions on how to do that in the following Microsoft document:
[How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7|http://support.microsoft.com/kb/929833]
Any better luck with that?
(At least one more thing to check on after this if we exhaust those possibilities.) -
When I consolidated my itunes library some files are missing. How do I fix this?
I bought an external hard drive the other night and I wanted to transfer all my songs into it. I followed all the steps but when I go back in to check on the files, some of the files did not get transfered over to my external hard drive. I followed the steps that Apple posted on their website a few times in case I forgot a step, but I'm still missing a few music folders. How can I fix this?
Does iTunes still play the tracks that haven't been consolidated or do they now have broken links? If the links are broken are the tracks still, in fact, in their original locations?
tt2 -
Cant install ITunes or Quick Time it says a file is missing that the installer package needs
Each time I try to install ITunes of Quick Time on my Windows XP machine with 2 gig of RAM and running service pack 3 it fails and says that a file the installer package needs is missing. How can I resolve this issue?
Your operating system is fine. No need to worry about that.
it fails and says that a file the installer package needs is missing.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.) -
When I click on the itunes shortcut or the program I get the following message:
ITunes has stopped working. My two options are: Windows can check on line for a solution to the problem or close the program.
It seems that my entire library is not there. If I sync my ipod will it add it back into my library on the computer?
I've even tried installing again and nothing works. Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
ThanksLet's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
ITunes has stopped working, version 10.4.1.10
hi every time i start itunes it crashes and displays the folowing message, i tryed everything re-install regestry cleenups still the same please help
iTunes has stoped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: CoreFoundation.dll
Fault Module Version: 1.630.14.0
Fault Module Timestamp: 4e0373f7
Exception Code: c0000005
Exception Offset: 0004bd33
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 9e27
Additional Information 2: 9e2778096e7e1e2a2e0302fe58f3eea8
Additional Information 3: 9e27
Additional Information 4: 9e2778096e7e1e2a2e0302fe58f3eea8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtAny one? please!
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