My Itunes is no longer allowing me to manage my music on my phone i can no longer select on my iphone to make playlists and delete music. Please help fix my problem.
My Itunes is no longer allowing me to manage my music on my phone i can no longer select on my iphone to make playlists and delete music. Please help fix my problem. Iphone4s, 32gigs, IOS 7.1.2
I don't know why it stopped working but it happened a month or two ago but the option on this phone that's usually all the way to the left when you select your device but now its not and I don't know what caused it. ive already tried troubleshooting my problem but have found no help.
Hello Salmomma,
Thank you for the details of the issue you are experiencing when trying to connect your iPhone to your Mac. I recommend following the steps in the tutorial below for an issue like this:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Additionally, you can delete music directly from the iPhone by swiping the song:
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
iPhone User Guide
http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thank you for using Apple Support Communities.
Best,
Sheila M.
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