My itunes on my phone and ipad are syncd but the itunes on my mac is empty ive plugged in both phone and pad but no syncing what can i do

i have only had my imac 27in a week my problem is my iphone and ipad are perfectly synced with i tunes but the itunes on my mac is empty i plugged them both in but it stays the same what can i do anyone know please

Try disabling the computer's antivirus and firewall for the network problem.
Also for the original problem try the following if Ana's suggestions does not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • HT203167 I have lost my audiobooks that I purchases on my old phone. I have gotten a new phone and they are not in the iTunes downloads. Please help.

    I have lost my audiobooks that I purchases on my old phone. I have gotten a new phone and they are not in the iTunes downloads. Please help.

    Audiobooks are currently a one-time only download - have you not got them on your computer and/or on a backup ? If not then you can try contacting Apple, but they are under no obligation to let you re-download them : http://www.apple.com/support/itunes/contact/

  • TS2621 my mail app on my iphone and ipad are giving me the same message....Password missing.....When I enter my password I get another message sayingThe operation couldn't be completed. (MFMessageErrorDomain error 1032.)

    my iphone and ipad are giving me the same message when I tap the mail icon.  "Password Missing  Enter the password for the account"  When I enter my password, I get another message saying "  The operation couldn't be completed (MFMessage Error Domain error 1032)  I need help fixing it.

    Hi Pjcox4,
    Thanks for visiting Apple Support Communities.
    The steps in this article can help resolve various troubles with accessing mail accounts:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    If you get to step 5 in the above article, this one is a good reminder for how to set up your mail account again:
    iOS: Setting up an email account
    http://support.apple.com/kb/ht4810
    Best,
    Jeremy

  • My iPod nano and iPad are not showing on iTunes

    Hi, I have an iPod nano 6g and an iPad that were working just finr a couple of days ago. Now my iTuns is not recognizing either of them ! I tried every solution possible in the Support section but nothing worked.
    The thing I noticed while trying to fix this issue is that the "Apple Mobile Device Driver" in the Device Manager has a yellow triangle next to it. In this mode almost nothing happens when I plug in the iPod besides the ring tone, it does not appear neither in the iTunes nor in My computer. And nothing happens in my iPod itself as it doesn't show the "connecting" screen
    When I choose "Update the driver" and I let it update automatically, it's title change from "Apple Mobile Device Driver" to "USB Mass Storage Device" and it will show a yellow mark too as soon as I oppen the iTunes. The iPod starts showing in My computer and the "connecting" screen appears in the iPod but my iTunes shows me this message:
    And then automatically the "disconnecting" screen shows on my iPod.
    When trying to change back to "Apple Mobile Device Driver" my windows tells that the driver is not digitally signed. 
    But even if I chose it it will go back to the state where my iPod will not show on my computer
    The iPad however is not showing any sign of activity whatsoever, its almost like I didn't plug anything if not for the ring tone. It doesn't even show up on the Device manager !
    I tried compleately removing then reinstalling iTunes several time but it didn't solve the issue. I Also tried dissabling all other programes to look for conflicts but that didn't help either :l

     
    I tried every solution possible in the Support section but nothing worked.
    Including the following?
    iPod: Does not appear in Windows or iTunes and Device Manager is empty
    iPod not recognized in 'My Computer' and in iTunes for Windows
    Your iPad questions should posted in the iPad forums.

  • IPhone and iPad no longer recognised by iTunes

    I have just upgraded iTunes, but now both my iPhone and iPad are not registering on iTunes. They are recognised by my laptop, so the cable is working (and have tried all 3 USB ports as well) but neither are coming up on iTunes. I have un- and then reinstalled iTunes on my laptop, but still not working. Help!

    iTunes won't recognise my iPad since the latest update. I have tried the solution on http://support.apple.com/kb/TS1538, twice over but with no result.
    I have repaired each of the iTunes elements and restarted both the computer and the iPad several times.
    I have Windows Vista Ultimate 64-bit operating system.
    Processor: Intel (R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz 2.40 GHz
    iOS 8.0.2 iPad 64GB
    iPad 2 Wi-Fi + 3G, iOS 8

  • HT201272 What is it with songs that are not from the itunes store, but are coming from cd's and other download sources that all of a sudden do not play on my iphone and have a red stop button in a red round circle around them, behind the title?

    Songs that I have had previously downloaded from various other sources, but NOW ALL of a sudden they DO NOT PLAY on my IPHONE and DISPLAY a RED STOP BUTTON in a red round circle next to the title.  Everytime I click on it it DOESNT play.   What happen???? How can i get them to play.,   Why should i have to pay for the songs, and why are they in the ITUNES store and not in my regular playlist.

    Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
    I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
    You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
    The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
    Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
    The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
    http://support.apple.com/kb/HT1535
    Please let me know how things are going.
    Cheers!

  • TS1538 I have just installed Windows 8.1 and now my ipad and iphone are not recognised in iTunes, can anyone help?

    Hi everyone,
    This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?

    Hi Skydiver119,
    Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
    Plug your Ipad USB cable into USB port.
    Go to your Control Panel, click Hardware and Sound, then click Device Manager.
    Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
    Right-click the Apple Device your using, and choose Update Driver Software..
    Click "Browse my computer for driver software."
    Click "Let me pick from a list of device drivers on my computer."
    Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
    In the "Install from Disk" dialog, click the Browse button.
    Use this window to navigate to the following folder:
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
    Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
    Click OK in the "Install from Disk" dialog.
    Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

  • HT1420 iTunes Match will not show on phone or ipad I have switched on iTunes Match on both units. PC is saying albums are in the cloud ?

    iTunes Match will not show on phone or ipad I have switched on iTunes Match on , On both units. PC is saying albums are in the cloud ?

    Hey there Dollyonline,
    Thank you for asking your question! It sounds like iTunes Match playlists are not syncing correctly to your iPad, even though you have already toggled iTunes Match off then on again. I would next turn iTunes Match back off, then close all the apps on the iPad:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone then try turning on iTunes Match again to test the issue:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, I would next backup your device to iTunes, and restore it:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?

    My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?

    You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
    Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
    Hope I can help!

  • I had an iPhone 4 with all my music on it. Got rid of my desktop when I got an iPad. Now I have iPhone 4S. How do I get my music transferred from old phone to 4s and iPad without a desktop with iTunes on it?

    I had an iPhone 4 with all my music on it. Got rid of my desktop when I got an iPad. Now I have iPhone 4S. How do I get my music transferred from old phone to 4s and iPad without a desktop with iTunes on it?

    Restore the device from the backup created.
    If no backup exists, there is nothing to recover.

  • My iPhone 5 is not being recognized by my iMac.  All my other devices, including iPod and iPad are recognized with no sync problems.  I've tried every approach with online help as well as an Apple advisor by phone.  Help?

    My iPhone 5 is not being recognized by my iMac.  All my other devices, including iPod and iPad are recognized with no sync problems.  I've tried every approach with online help as well as an Apple advisor by phone.  Help?  Any other suggestions other than going to an Apple Store?

    Back to life**
    Oh I know there are many other vocabulary mistakes but never mind them I was just too excited when I wrote all of that while typing very quickly
    P.S: if you have any question then ask and please do tell me if it works or not with u but I'm definitely sure it'll work so tell me this and we'll get excited together
    Also if you have an experience to share then do share it as well please.
    Peace

  • TS3899 My phone and iPad are not updating my emails even though they say they are

    My phone and iPad are not updating my emails even though it say it is updated

    How did you put the photos on yhour iPhone?  Did you take them with the iPhone? If so and you have PS enabled on the iPhone they will be added to the PS on your iPad (as long as it's enabled also)
    iPhone settings.
    OT

  • HT201077 Why can't I access my iCloud albums from apps on my mobile devices?When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually.  This is frustrating because

    When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually.  This is frustrating because I cannot add to those albums from mobile device, I have to add to them during a Mac sync.  I would like to be able to use my iCloud albums to organize my photos but if I cannot access them from apps it seems pointless.  I will end up having to maintain both an iCloud library and a separate iPhoto library which is more work that seems necessary.  I want everything easy to organize and access.  It seems like in this age where most people are more likely to use their mobile devices than their Macs (and some do not even own Macs) that there should be a mobile solution.  Hopefully I am simply without a clue and you folks can help me out with a fix or a source of info as a solution.  I have not found answers yet.

    gail from maine wrote:
    Hi keriah,
    When you go to Settings>Pages, do you have the "Use iCloud" option turned on?
    Cheers,
    GB
    That was it!  Thanks!!!

  • My hard drive went and when i got my computer back from being fixed my itunes had been deleted, so i re installed it however my ipad wont connect to the itunes as its not registered to this itune, also all my songs arent on here what do i do?

    My hard drive went and when i got my computer back from being fixed my itunes had been deleted, so i re installed it however my ipad wont connect to the itunes as its not registered to this itune, also all my songs arent on here what do i do?

    There is no such thing as an "SG3" or "SG4".  Did you possibly mean a 3GS and iPhone4?
    It has always been very basic to ensure that a backup exists of your media and other important files.  Computers fail, hard drives crashes... things happen.  Do you not have a backup?  The iPhone, like all iDevices is NOT a backup of your media, but rather a mirror of the content in the iTunes library on your computer.
    If your contacts, pics, etc are not on your computer, no backups of the iPhone exist, and they are not on the phone, they are gone.
    No one can magically make them re-appear.

  • Latest update, 10.5, thinks my iPhone and iPad are still connected and self launches. Help?

    Since updating to 10.5, iTunes self launches and shows bothmy iPad and iPhone as connected when they're not. Any help would be appreciated.

    I'd like to know also.  The way I understood it would work is that if you enabled the wireless sync on the iPhone or iPad, it would start iTunes and wirelessly sync when you plugged the phone or iPad into a power source.  My iPad is not plugged in and is asleep with the cover on it, and it keeps restarting iTunes a few minutes after I shut it down.
    Right now, I'm unchecking the "start iTunes when device connects" box on the iPad and the phone to see if that stops it, but that defeats the purpose.  I DO want it to start iTunes when I initiate it by either plugging the device into the sync cable or into power, but not when it's sitting there asleep on the battery and just happens to be in the vicinity of my home network.
    I think both my phone and iPad are doing this.
    Obviously, I have Itunes 10.5 and iOS 5 on both my iPad 2 and iPhone 4.  TIA.

Maybe you are looking for

  • Errors thrown when opening files: "could not complete your request because of a program error"

    I have a user on our network that recently had Photoshop CS5 reinstalled. Now when she opens .psd files she is notified to "Update the text layers" on the document. If you press "Update" the error "could not complete your request because of a program

  • Up date i tune 10.5

    Bei up date mein itunes 10.3.1.55 auf 10.5 kommt ein fehler meldung am ende der Installation. so das es bricht ab. Was tun?

  • How to edit audio files recorded on Ipod

    I'm new at this! I'm recording long interviews on my Ipod, which get downloaded as Voice Memos into Itunes. I need to edit those files, and thought Garage Band would be just the program to do it with.  Now I'm not sure it will work.  The original fil

  • Airtunes hangs when time machine starts

    Hi, I have got one time capsule with one airport express. On snow leopard (10.6.2), I've configured time machine on time capsule. As soon as time machine starts (every 1 hour), airtunes hangs. I guess this is due to some QoS misconfiguration. But I h

  • ICal keeps self opening . .

    running a dialog box "upgrading iCal calendars . ." runs long and then gives error box.  How do I stop this?