My iTunes parent control keeps giving me the same error message. "Parent control preferences could not be unlocked. You may need to reinstall iTunes. "I have uninstalled ant reinstalled iTunes that 4 time now and I still can't get on. Can anyone help?

My iTunes parent control keeps giving me the same error message. “Parent control preferences could not be unlocked. You may need to reinstall iTunes. “I have uninstalled ant reinstalled iTunes that 4 time now and I still can’t get on. Can anyone help?

Experimental advice ... but, plausibly, the preference files containing the parental control setting may be damaged. If so, removing the iTunes preference files may help.
For the basic technique, see the "Remove iTunes preference files" section from the "User-specific troubleshooting" section of the following document:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
To see those folders, you'll need to first set your PC to view hidden files and folders
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Prior to doing the preference file rebuilds: Best to make a note of any custom preferences you have set up for your iTunes. (Rebuilding pref files returns preferences to their defaults ... so you'll likely have to set some of those custom preferences up again from scratch.) Also make a note of any third-party plugins/add-ons you have installed. You may have to reinstall those after the rebuilds.
Things to watch out for during the rebuilds
Rebuilding the preference files in the \Local\ location causes the iTunes license agreement to run. So you'll need to agree to that again.
Rebuilding the preference files in the \Roaming\ location causes the iTunes Setup Assistant to run. When prompted to do so, do not add files to your iTunes library. (Otherwise you'll end up with a library full of duplicates.)

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