My itunes will not let me download the music that I purchased on my phone to itunes. So the music show up in itunes but when I go to download it the songs and the download symbol are grayed out. How do I fix this?

I want to upgrade my phone to the new software and it says that I have purchases from my phone not added to my itunes library, so when I go to the songs they are all grayed out and I cannot download. So please help me.

Best route would be to shutdown the computer and restart from cold.
Make a secure backup of your Songs.
Uninstall iTunes.
Install the latest version of iTunes.

Similar Messages

  • TS3988 Suddenly my email folder is all different.  This IMAP stuff has shown up as folders, and my old folders are subfolders.  How can I fix this?

    Suddenly my email folder is all different.  This IMAP stuff has shown up as folders, and my old folders are subfolders.  How can I fix this?
    Suddenly I don't have my own trash, but an IMAP trash folder.  I have this new IMAP icon on the left of my mail folder.  What's going on?

    Following up: I went with Option 2 above, and it seems to have worked quite well. I didn't even need to quit iTunes. After the files were moved, the exclamation marks remained at first, until I played the file, or restarted iTunes - now all seems well, until the next crash anyway.

  • In Mavericks iPhoto slide shows, why do the last pics come first, some pics are upside down, and some vertical pics are horizontal?  How can I fix this?

    On my iMac OSX, 10.9.4, Mavericks, I have been trying to view an album as a slide show.  The slide show starts at the end (bottom row picture) instead of the beginning (top 1st picture).  I have gone to View>Sort Photos>Manual.  But the order of Ascending and Descending choices are greyed out with the default check by Ascending.  How can I start at my beginning without rearranging all the photos?  Also, some of the photos are upside down and sideways, even though they are correct in the album.  How can I fix this??   Thank you!  Also, can I include a video in the slide show?  Up to how many seconds/minutes?

    Is this a slideshow created directly from an album?
    There's a bug with iPhoto 9.5 and Mavericks in that slideshows from Albums do not play correctly if they are sorted manually.  Only photos that have been sorted by date, keyword, rating or title will play from albums correctly.
    To have a slideshow with photos sorted manually use the slideshow mode in iPhoto.
    Send a bug report to Apple via http://www.apple.com/feedback/iphoto.html.

  • The edt option in the orange drop down menu is grayed out, how do I fix this?

    It's the first time that I've went into the drop down menu since installing the latest FF and the edit option it grayed out, and not letting me access it.

    That is normal. Does the menu open if you hover the arrow at the right of the Edit entry in the App menu?
    Does the Paste link get highlighted if there is content on the clipboard and a text area is selected?
    The entries in the Edit menu only work if they apply and there is something to do like text is selected and Copy will work.

  • HT4864 My icloud incoming mail server info is "grayed out" How do I fix this?

    My iCloud incoming mail server is grayed out.  Also my iCloud and Gmail accounts are showing offline.  I just did update to Mountain Lion 2 days ago and now I cannot send mail.

    New Info
    Re: Messages Menu Commands Greyed Out
    A simple solution...
    After much troubleshooting, I have isolated the issue with the greyed out "Messages" app menu. The problem is due to the truetype font Apple Gothic missing which is required for the AppleID login window when you first launch Messages. You can just hit skip when the dialog box comes up, but until you do so the full messages menus are not available. So to fix, just drop AppleGothic.ttf in <bootdrive>/Library/Fonts and Messages 8.x should launch correctly. Apple should have really included this font in <bootdrive>/System/Library/Fonts since it is required for one of their Apps
    Many people in the prepress or graphics arts fields will likely run into this issue when they customize fonts.
    8:22 pm      Wednesday; July 9, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • I have calibrated with spyder4elite and now my blacks are tinted red, how do I fix this?

    I have been using spyder4elite to calibrate my iMac monitor and until now the black and whites have been fine, but now my blacks are tinted red.  Does anyone know what I might have done wrong?  I recently purged my cache - could that have changed something? How can I fix it now?
    Thanks in advance if anyone can help me.
    Jano

    Confirm that you have the latest drivers for the Spyder, 4.5.6. The release notes state that earlier releases had a problem with color cast on some systems. Then run the calibration again. If you continue to have problems, you may want to take this issue up with Datacolor technical support; it's possible that your calibrator is defective, or they may have tips.
    Regards.

  • I updated to firefox 18.0 and suddenly all of my bookmarks and explorer bar windows are messed up. how do i fix this?

    basically any time I open up one of the windows at the top of my firefox, such as "bookmarks", the real firefox window where my browsing is is duplicated into my bookmarks menu. This only started happening immediately after installing version 18.0. I tried updating my graphics plug-ins, as well as un-installing all previous firefox versions, including the current one, and re-istalled. None f this fixed the problem. I've included an image of this happening on my browser
    http://tinypic.com/r/28p2l2/6

    Try to disable hardware acceleration in Firefox.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://hacks.mozilla.org/2010/09/hardware-acceleration/

  • What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do you mean by 'will not let me download' ? Is the buy/download button greyed out ? Are you getting any error messages ?

  • Is there any way that I can put the 600 songs that are stored on my old PC onto my new PC?  My iPod has the 600 songs on it but my iTunes will not let me add the songs onto the iTunes on the new computer.

    Is there any way that I can put the 600 songs that are stored on my old PC onto my new PC?  My iPod has the 600 songs on it but my iTunes will not let me add the songs onto the iTunes on the new computer.

    Yes.
    You should have copied everything from the old computer to the new one.
    Type "move itunes library" into the google search bar

  • Good evening I want to download the ultra music festival but iTunes will not let me i live in Guatemala

    Good evening I want to download the ultra music festival but iTunes will not let me i live in Guatemala

    When you sort playlists, you either ask for sorting on a certain criterion (ie, alphabetically by name), or you choose yourself. You can't mix both. To automatically sort, you click on the field/column you want (eg, Name, Date Added, etc). To manually sort, click on the heading for the very first column (the numbered column). Now you can drag tracks around as desired.
    Matt

  • I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? Help!

    I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??

    Iphone will sync with one computer at a time.
    When you sync to another it will delete the current content.
    Make sure you have copied everything from your old computer to your new one first.

  • HT4623 My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • Purchased items not in library but itunes says it is already downloaded. It is in my i-phone library but when I try to download ot computer, it will not let me.  It acknowledges that it is already purchased but says it is already donwloaded.  It is not.

    Purchased items not in library but itunes says it is already downloaded. It is in my i-phone library but when I try to download ot computer, it will not let me.  It acknowledges that it is already purchased but says it is already donwloaded.  It is not.

    Having same problem, DId you ever figure out a solution

  • My xp version of iTunes will not let me communicate with the store

    my xp version of iTunes will not let me communicate with the store, I did have an internet issue but has since been resolved. I think.

    Unfortunately, you're not the only one. There are a lot of people experiencing the same problem after upgrading. Check out the many recommendations and suggestions throughout the forum. It's worth a look. Good luck!
      Windows XP Pro  

  • HT1351 Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Sorry, I meant the letters look "faded" not faed.

  • I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

    I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

    Try this:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Maybe you are looking for

  • Is it possible for someone to hack in your iTunes account I owe a bill on mine but I have not downloaded anything

    I Think someone has hack into my iTunes account I don't know how this happened or how to stop it I changed my password but still was afraid so I made a new iCloud but I don't know how to use it with iTunes my old one keeps popping up does anyone have

  • ISA not supported

    I am porting some C and C++ code over to the Solaris 8 Intel platform. The code compiles fine on Linux X86 and Solaris 8 Sparc platforms using gcc. However on Intel Solaris using gcc, I get a warning (which seems to be more like an error since my pro

  • Mass upload & Download of PDFs in Web Dynpro ABAP

    Hi All, Is it possible to download multiple PDF's at one go ? for example if you have a Table UI control where each row has one clickable link that generates a PDF using WebDynpro ABAP Application, we want to enable multiselect property of Table UI a

  • Bpel + xsd

    Hi, How to create with "wsdl from database" in the openESB IDE 6.1 array of data? I know how to create with this tool one row user data from my users table, but I want to sent for insert an array of users. Why I can't with the xsd definition as unbou

  • Get-WinEvents Powershell bypass admin rights

    Hi Scripting Guys, I have wrote some code which takes the details regarding boot times from the event logs and outputs them into a table in htm. BUT - I'm having trouble with my powershell sript, it runs fine when I am running powershell as admin, bu