My itunes will not load even after re-installing, says that the programme file is incorrect??

I have re-installed itunes three times but keeps telling me the error message saying that the programme file is incorrect am I sure I have typed it correctly??  Please help this is soooo frustrating...

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

  • Hi- I applied the iTunes up to my Windows 7 86bit PC last Wednesday and iTunes will not load due to a Runtime error r6034Access to C Runtime Library Incorrectly. Then I get an windows error code 1114. I have tried rollling back and reinstalling but no joy

    Hi- I applied the iTunes up to my Windows 7 86bit PC last Wednesday and iTunes will not load due to a Runtime error r6034Access to C Runtime Library Incorrectly. Then I get an windows error code 1114. I have tried rollling back and reinstalling but no joy

    Hi Keen itunes User,
    Thanks for using Apple Support Communities.  This article has steps you can take for the error you're seeing:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Ari

  • HT201413 suddenly itunes will not open and I get a message that the "Data Execution Prevention" is blocking itunes from opening....why????

    itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • IPhoto Will not Load even after reinstall

    All of a sudden, iphoto will not load....I receive this error:
    Iphoto cannot be loaded because of a problem.
    Check with the developer to make sure that iphoto works with this version of Mac OS X. You may need to reinstall the application.  Be sure to install any available updates for the application and Mac OS X.
    I reinstalled iphoto from the disk (so now I have iphoto and iphone (original) .....i reboot and then try to access the new iphoto....same error.  iphoto library appears ok. I can still attach a pic via "photo browser" button in email. 
    Details are below:
    Process:         iPhoto [240]
    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier:      com.apple.iPhoto
    Version:         ??? (???)
    Build Info:      iPhotoProject-4750000~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [148]
    Date/Time:       2012-03-13 21:32:11.581 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          91733 sec
    Crashes Since Last Report:           9
    Per-App Crashes Since Last Report:   9
    Anonymous UUID:                      3B8356D3-F2A7-4D47-8AA0-E7754B24F8F4
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
    Library not loaded: /Library/Frameworks/iLifePageLayout.framework/Versions/A/iLifePageLayout
    Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Reason: image not found
    Binary Images:
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000 / 5
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000 / 7
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000 / 3

    ok, I trashed all of the receipts related to iphoto (once i knew to search on "iphoto receipts" this is what everyone said).  I relaoded from the ilife '11 disk.....tried to load iphoto and got what you see below...same exact issue.
    Process:         iPhoto [3516]
    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier:      com.apple.iPhoto
    Version:         ??? (???)
    Build Info:      iPhotoProject-4750000~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [148]
    Date/Time:       2012-03-15 19:31:40.175 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          175963 sec
    Crashes Since Last Report:           29
    Per-App Crashes Since Last Report:   14
    Anonymous UUID:                      3B8356D3-F2A7-4D47-8AA0-E7754B24F8F4
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
      Library not loaded: /Library/Frameworks/iLifePageLayout.framework/Versions/A/iLifePageLayout
      Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
      Reason: image not found
    Binary Images:
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898, 3.5 GB
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000 / 5
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000 / 7
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Composite Device, 0x0461  (Primax Electronics), 0x4d03, 0xfd130000 / 5
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000 / 3

  • HT1491 My password in iTunes will not work, even after changing it. It keeps showing a window to add PW. I do and it pops up again.

    My PW in iTues will not work. Even after changing it. Window pops up and ask for PW. Over and over.

    I would be worried about that - but it may turn out to be nothing.
    Since you already changed your password, you're probably OK - but I recommend looking at your purchase history to see if there's any unauthorized purchases (use iTunes on your Mac or PC to go to the itunes store, then click your account in the upper-left or upper-right corner). If there are any new purchases that you didn't make, click the button to report problem (and if they happened after you reset your password, you should immediately change your password again).
    I think sometimes when you change your password and verifiy your credit card info, it can "reset" the warnings - so it may actually have been you logging in to your own account that caused you to get the warning. But I'm not absolutely sure of that, so it's best to check your purchase history (and reset your password if necessary - but you already did that).
    I also recommend turning on "two-step verification" (but Apple makes you wait a few days after changing your password to turn that on). With "two-step verification", Apple will send you a text message with a 4-digit code the 1st time you try to buy something from a new computer - since a hacker won't have your phone, they won't be able to continue (theoretically). After the 1st time, it goes back to mostly working normally (until the 1st time you  try to purchase from another new computer, then you get another text message - so this alerts you to someone, somewhere else, trying to get into your account).

  • Itunes will not open even after I reinstalled Quick time!!!  Help!

    Okay, I have read lots of information on this site and did everything as instructed, but I am still having problems. I installed the new version of Itunes, then got a "audio configuration problem" message. So, I removed Quicktime and then re-installed Quicktime. I am still getting the same "audio configuration" message! I even tried repairing Itunes in the Add/Remove Programs folder....but it says that Itunes must have Quicktime in order to run. Well, I just reinstalled Quicktime but somehow it is not recognizing it!
    What should I do now? Help!?!?! I want to use my new Ipod.
    Tiffany
    Gateway laptop   Windows XP  

    I went to and had a copy of the QT/IPOD Installer & I-Tunes software copied to a CD. I loaded the disc using the .exe file and all came up and ran well. Best Buy's Geek squad provided me the files free of charge. I was frustrated for three days until the thought came to mind. I hope this helps.

  • ITunes will not load up after installation.

    Ok, after I installed the lastest version of iTunes, I tried opening the program.   When I clicked the icon the License Agreement showed up and I agreed to it.  After agreeing it closes at and iTune never shows up.  Any tips why this is happening?

    Refer to following article to remove SC files:
    http://support.apple.com/kb/TS2363
    After that, repair your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR.

  • Elements/Premier will not open, even after re-install

    I was unable to open Elements or Premier (V11) from the shortcuts on my Windows 7 (64) PC after years of use.  No related .exe file was found on a search of all drives.  I re-installed, and I have exactly the same problem.  How do I resolve this?

    Hi MontesShack,
    If iMovie will not launch or is not responding on your iMac, you may want to look at the troubleshooting done in this thread -
    iMovie is frozen: Apple Support Communities
    https://discussions.apple.com/thread/3640729
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Officejet Pro 8600 Plus will not print but is connected and says that the print job is 100% Complete

    Hi All,
    I'm printing from a MacBook Pro using OSX Lion. It says that Officejet Pro 8600 Plus is connected and that the print jop is 
    100% complete except that nothing comes out of the printer. I've done all of the test prints and they've printed just fine.
    I tired all of the troubleshooting steps listed on the support guide and still nothing. HELP!

    Not a reply but another plea for help.
    There seem to be so many people with wireless problems that a) it seems silly to start a new thread and b) which one to enter my own plea.
    -Printer bought about 2~3 weeks into Sept 2012
    -Installed onto Macbook Pro running Lion (full updated at that time)
    -Both wireless scanning from printer to computer and initiated from computer worked fine.
    -Printer, with full choice of duplex, layout etc, worked fine. (Even left 5star feedback somewhere!)
    -Set up eprint. That OK, too. Fine from iPad2 and SE Arc S printing photos.
    -Somewhere along the line it stopped communicating with my MBP
    -Out of interest, since there seemed to be no problems with an Acer laptop running Vista, I booted the MBP from an external drive on which I'd done a backup of my 10.6 system iMac (>300Km away: can't try that). Installed HP software from disc. Seemed fully functional. Odd. Very odd.
    -Restarting with Lion on MBP, tried again. Looks as if it might work, but loses connectivity. Tried manual address on printer.
    -Booting from 10.6 system again, reinstalled Lion on MBP (wondering if conflict between HP and Apple updates)
    -Reinstalled HP software from disc.
    Still didn't work.
    -Brought Lion up to date. Downloaded most recent dmg file from HP. Looked for updates. Have applied firmware update to printer
    8600 doesn't list my MBP as available computer to scan to
    [But all the test pages done whilst in HP Utility, and others, get sent through]
    Am getting rather fed-up with all this; never, ever before have I had so much printer problem.
    There seem to be a number of Lion users out there with the same problem. So far -but very infrequently tried- other machines/systems seem OK, therefore I am coming to the conclusion that it is an Apple<> HP conflict. If not sorted soon the printer will be returned as it is not fit for purpose. I'll revert to using my seldom problematic, non duplex A3 Brother.
    Hrumph
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  • ITunes will not start even after permission repair, disk repair.....

    Let me continue plst files, deleted old install and re-installed, downgraded version, ran disk warrior, tried new user account. Backed up everything re-installed fresh OS, still did not start, installed update plus latest version of iTunes. Still does not start. Called Apple support, did the usual permissions repair etc..... Ran Apple Hardware Test no problems found, TechTools Deluxe no problems, MemTest no problems.
    On hold now waiting for Apple support again. I am assuming at this point there is a unknown hardware issue. Any ideas?

    You really went the extra mile trying to pin down the culprit! So.... who was the culprit anyway? which hub? the keyboard acts as hub, was this powered or un-powered, too? which would be of interest.
    Instead of hub, maybe a PCIe USB2 card?

  • Trouble shooting imac g3, printer will not load, even after a redownload OS

    Certain things are not working, including the printer.
    I had a power outage and recently downloaded digital camera software.
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    I had no changes there, so i tried to redownload the software.
    software is there but is NOT recognized in the chooser.
    Permissions are run and there is no problem.
    Now I know It's time for a new imac, but for now i have to limp this one along.
    When redownloading the OS from 8.6 to 10.3.9, the classic would not let me change the
    extensions to mac OS all, for each upgrade?
    So I 'am thinking some setting is wrong or somthing is fried?
    But I desperately need my printer.
    Maybe the printer is fried, has power and software is there?
    Any help woud be appreciated.

    "I had no changes there, so I tried to redownload the software. Software is there but is NOT recognized in the chooser."
    Does this printer have pre-OS X drivers?
    "When redownloading the OS from 8.6 to 10.3.9, the classic would not let me change the extensions to Mac OS all, for each upgrade?"
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    I have three computers that are practicably clones of each other and the new itunes update failed on two of them but one worrked fine. Here is fix that worked for me. This fix was suggested by another member but I cannot recall or find his post. My system is WinXP sp3 with all the latest patches.
    1. Download AirPort Utility 5.5.1 for Windows http://support.apple.com/downloads/
    2. Open task Manager and stop the mdnsresponder process. The corrupted mdnsresponder will be using 50% of your cpu.
    3. Open control panel / add remove programs. Find the bonjour app and click on it.
    4. Note the corrupted version of bonjour 2.0.0.34 by clicking on the support link.
    5. Uninstall bonjour
    6. Restart Windows.
    7. Install the AirPort Utility. This will install a good working version of mdnsresponder. Restart windows again.
    8. Upon restart you will see a new the airport icon in your task tray. You can also find mdnsresponder.exe running under process in task manger with little or no cpu usage. Your bonjour app under add remove panel will now be version 1.0.106

  • ITunes will not load now I have installed version 8.0!

    Well, I updated iTunes to the 8.0 version and now it comes up everytime wil the 'windows is gathering information' window and it installs then it comes up with 'you must restart your computer for itunes to take effect.' & i have restarted it! But it comes up with this message everytime!!! & now I can't use itunes at all!!!! someone please help!!!!

    The only way that I got itunes to open was uninstall itunes and reinstall. At the end of the fresh install I selected start itunes when finished installing. itunes opens and works fine until I colse it and try to reopen it. Then it does back to the beginning of this thread, trying to install.

  • My Ipod touch says i have to connect it to iTunes so i can restore it but it will not restore even after following the steps to fix the problem.

    My Ipod touch says i have to connect it to iTunes so i can restore it but it will not restore even after following the steps to fix the problem.

    After pressing restore and after l5 minutes or so It comes up with the error 1611 and I followed all the steps but it still won't work.

  • Itunes will not load all photos

    Suddenly, my Ipad 3 will not load all of the photos that are in a folder onto the iPad into an album.  I have a folder of 58 images and iTunes recognizes that.  When I sync to add the images, itunes loads only 53 of them.  I have repeatedly attempted to sync and it keeps loading the 53 images.  I took the 5 images from the folder and put them in a new folder and Itunes will not load them.  These images are JPEG's and are not any larger of a file than the ones that did load.  I have even restored my Ipad and it still only will load the 53 images.
    I had this same problem the other day where out of 96 images, it would only load 76.  I have plenty of HD space available.  I am at my wits end.  All software is up to date now and still same issues so not sure what the problem is.  I've deleted the iPod Cache folders, have a fresh install of ITunes and still no luck.  HELP!

    You removed the cache from iPhoto - correct?
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