My iTunes won't open after last update.

My iTunes won't open after last update. Can anybody help me?

I had similar problem this time and last time when I upgrade/update iTune, and subsequently solved the problem through the help of this person. You may give it a try and see if this works for you. It works for me now and then. Good luck.
https://discussions.apple.com/thread/3800524
Oliver

Similar Messages

  • ITunes won't open after OS update to Yosmite

    ITunes won't open after OS update, ITunes has been updated, it won't open or bounce. It will not allow me to move it to trash or reinstall it. I have already updated to OS X Yosmite two times as directed by apple, I have rebooted in safe made as well as Command/Option/P/R before start up. I have opened console/system log to see if there is anything going on but when I click on Itunes nothing happens, not even so much as half a line of script. I'm stumped. If I wanted someone to tell me to turn it off and on again I'd just watch IT Crowd. please help

    Thank you for using the Apple Support Communities
    If you head into your applications folder and locate iTunes. Right click iTunes and show package contents. In there there will be a contents folder --> MacOS --> double click on the iTunes terminal icon. This should force iTunes to open via a terminal window and at the very least it will tell you what it is getting stuck on.

  • ITunes no longer opening after last update.

    ITunes not opening after last update on my main user. Second user is fine however accesses different library.
    Computer freezes when attempting to open ITunes. Have also searched for the sync services file but is not located under reveal in folder or go to options.
    Apologies I am not the best tech savy person and have read other posts trying to solve the problem. Other posts asked for the following reports.
    Any assistance would be greatly appreciated - we are an apple household and this is effecting everything!
    Log List ITunes
    8/06/2014 2:39:28.757 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Spawned and waiting for the debugger to attach before continuing...
    8/06/2014 8:51:05.999 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[3827]) Exited: Terminated: 15
    8/06/2014 9:04:40.000 pm kernel[0]: hfs: mounted iTunes on device disk3s2
    8/06/2014 9:04:40.513 pm mds[40]: (Normal) Volume: volume:0x7fd43483dc00 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/iTunes
    8/06/2014 9:06:34.278 pm sudo[3918]:     root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.yTVHam/Scripts/com.apple.pkg.iTunesX.tO4vG4 ; USER=mel ; COMMAND=./Tools/AlertAll.app/Contents/MacOS/AlertAll /
    8/06/2014 9:06:46.629 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Exited with code: 1
    8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
    8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
    8/06/2014 9:08:05.643 pm iTunesHelper[4058]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
    8/06/2014 9:11:05.077 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[4118]) Exited: Terminated: 15
    I was unable to find anything starting with iTunes under User Diagnostic Reports however located several starting with CFPREFSD, this was the latest one
    Process:         cfprefsd [4137]
    Path:            /usr/sbin/cfprefsd
    Identifier:      cfprefsd
    Version:         855.16
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [281]
    Responsible:     cfprefsd [4137]
    User ID:         502
    Date/Time:       2014-06-08 21:11:04.973 +1000
    OS Version:      Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Crashed Thread:  2  Dispatch queue: com.apple.root.default-priority
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: 0x000000000000000a, 0x000000010e0c3000
    VM Regions Near 0x10e0c3000:
        Dispatch continuations 000000010d800000-000000010e000000 [ 8192K] rw-/rwx SM=PRV 
    --> mapped file            000000010e083000-000000010e1be000 [ 1260K] r--/rwx SM=COW  /Users/USER/Library/Preferences/*/*.plist
        MALLOC_LARGE           000000010e1be000-000000010e2f9000 [ 1260K] rw-/rwx SM=PRV 
    Thread 0:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8f0bc662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff963fc421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff963fc136 _dispatch_mgr_thread + 52
    Thread 1:: Dispatch queue: com.apple.root.default-overcommit-priority
    0   libsystem_kernel.dylib                  0x00007fff8f0bbcaa __sigsuspend_nocancel + 10
    1   libdispatch.dylib                       0x00007fff964047da _dispatch_sigsuspend + 21
    2   libdispatch.dylib                       0x00007fff964047c5 _dispatch_sig_thread + 45
    Thread 2 Crashed:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_platform.dylib                0x00007fff982c80de _platform_memmove$VARIANT$Nehalem + 254
    1   libxpc.dylib                            0x00007fff907cf81e xpc_data_create + 82
    2   com.apple.CoreFoundation                0x00007fff90641386 -[CFPDSource acceptMessage:] + 806
    3   com.apple.CoreFoundation                0x00007fff90648d67 __handle_synchronize_message_block_invoke + 215
    4   com.apple.CoreFoundation                0x00007fff9063fc1a __90+[CFPDSource withSourceForDomain:forRemoteClient:inContainer:user:byHost:managed:perform:]_b lock_invoke_2 + 42
    5   libdispatch.dylib                       0x00007fff963fd1bb _dispatch_call_block_and_release + 12
    6   libdispatch.dylib                       0x00007fff963fa28d _dispatch_client_callout + 8
    7   libdispatch.dylib                       0x00007fff963fc082 _dispatch_root_queue_drain + 326
    8   libdispatch.dylib                       0x00007fff963fd177 _dispatch_worker_thread2 + 40
    9   libsystem_pthread.dylib                 0x00007fff998cfef8 _pthread_wqthread + 314
    10  libsystem_pthread.dylib                 0x00007fff998d2fb9 start_wqthread + 13
    Thread 2 crashed with X86 Thread State (64-bit):
      rax: 0x000000010e1be040  rbx: 0x00007f9bb24043d0  rcx: 0x0000000000000010  rdx: 0x00000000000fa5fc
      rdi: 0x000000010e1fe010  rsi: 0x000000010e0c2fd0  rbp: 0x000000010d7294b0  rsp: 0x000000010d7294b0
       r8: 0x0000000000000003   r9: 0xfffffffef1e41fff  r10: 0x00007f9bb2404210  r11: 0x000000000013b040
      r12: 0x000000010e1be000  r13: 0x00007f9bb2504b40  r14: 0x000000010e083000  r15: 0x000000000013a60c
      rip: 0x00007fff982c80de  rfl: 0x0000000000010202  cr2: 0x000000010e0c3000
    Logical CPU:     1
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10d5d9000 -        0x10d5d9fff  cfprefsd (855.16) <4342939E-DB15-3A1A-BCDE-6B3EF244CAAB> /usr/sbin/cfprefsd
        0x7fff6eedc000 -     0x7fff6ef0f817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
        0x7fff8cc03000 -     0x7fff8cc2cff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
        0x7fff8ee44000 -     0x7fff8ee4bfff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
        0x7fff8ef27000 -     0x7fff8ef2bff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
        0x7fff8f0a1000 -     0x7fff8f0a5ff7  libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
        0x7fff8f0a6000 -     0x7fff8f0c2ff7  libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8f626000 -     0x7fff8f637ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
        0x7fff8f638000 -     0x7fff8f686fff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
        0x7fff8f879000 -     0x7fff8f894ff7  libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
        0x7fff8fb06000 -     0x7fff8fb09ff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
        0x7fff8fb0a000 -     0x7fff8fb0bffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
        0x7fff8fb2e000 -     0x7fff8fb33ff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
        0x7fff904b0000 -     0x7fff90695fff  com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff907cd000 -     0x7fff907f1fff  libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
        0x7fff90e2c000 -     0x7fff90e2dff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff912c0000 -     0x7fff912c1ff7  libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
        0x7fff928cb000 -     0x7fff928d5fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
        0x7fff9342b000 -     0x7fff9343cff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
        0x7fff935ac000 -     0x7fff935b3ff8  liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
        0x7fff94021000 -     0x7fff94048ffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
        0x7fff94904000 -     0x7fff9490bff3  libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
        0x7fff94d40000 -     0x7fff94eedf27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
        0x7fff94eee000 -     0x7fff94ef3fff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
        0x7fff94f28000 -     0x7fff94fb1ff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
        0x7fff9510d000 -     0x7fff9510dff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
        0x7fff95121000 -     0x7fff95122fff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
        0x7fff9551f000 -     0x7fff95546ff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
        0x7fff957eb000 -     0x7fff959a3ffb  libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
        0x7fff95bf4000 -     0x7fff95bf6ff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
        0x7fff95c26000 -     0x7fff95c68ff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
        0x7fff96057000 -     0x7fff9605ffff  libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff963f9000 -     0x7fff96413fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
        0x7fff96414000 -     0x7fff9641dff3  libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
        0x7fff96a20000 -     0x7fff96a21ff7  libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
        0x7fff982c4000 -     0x7fff982caff7  libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
        0x7fff99815000 -     0x7fff99867fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
        0x7fff998cd000 -     0x7fff998d4ff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
        0x7fff9996e000 -     0x7fff9996fff7  libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff99c2c000 -     0x7fff99c5bfd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
        0x7fff9a11e000 -     0x7fff9a120ff3  libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 6540
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=74.9M resident=13.6M(18%) swapped_out_or_unallocated=61.2M(82%)
    Writable regions: Total=45.8M written=480K(1%) resident=584K(1%) swapped_out=0K(0%) unallocated=45.2M(99%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    Dispatch continuations             8192K
    Kernel Alloc Once                     4K
    MALLOC                             28.4M
    MALLOC (admin)                       16K
    STACK GUARD                          12K
    Stack                              65.1M
    VM_ALLOCATE                          28K
    __DATA                             1080K
    __LINKEDIT                         66.2M
    __TEXT                             8872K
    __UNICODE                           544K
    mapped file                        1260K
    shared memory                         4K
    ===========                      =======
    TOTAL                             179.2M
    System Profile:
    Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f2
    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5690H, 277.5 MB
    USB Device: Hub
    USB Device: 1861
    USB Device: Internal Memory Card Reader
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: iPhone
    USB Device: MFC-J6910DW
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 25.1
    Also located,
    Diagnostic Messages
    Powerstats for:  iTunesHelper
      com.apple.iTunesHelper          11.2.2 (11.2.2)          <D9314C39-EAF4-37E6-B8D8-2731175CD7B2>          /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iT unesHelper
    Powerstats for:  iTunes

    ...now my computer updated it again. It opened, tried to collect information about the copyright, the an error message popped up saying that iTunes does not work correctly due to any mistake...
    Please help me!

  • ITunes won't open after I updated to 8.0.1

    Hello,
    Here's a little background on what's been going with itunes before the recent problem. These past couple weeks I've tried to update my itunes to 8.0.1 through the Apple Software Update. It never worked and at the end of the process it would tell me to try again or do it manually. Also, I downloaded two new videos today that were already in the correct format. I added it to the itunes library with no problem and tried to convert the videos to the correct format just incase it wasn't. It gave me the message that the video was already in the correct format. When I tried to sync it with my ipod it told me the videos weren't in the correct format.
    Ok so for the overall the main problem right now is itunes won't open at all. I manually downloaded the update and I restarted the laptop after I finished updating itunes. Since then, itunes won't open and continuously gives me this message "The itunes application could not be opened. an unknown error occurred (-50)". I've restarted my computer a few times and looked up as many forums and solutions I could, but no luck. Please, if someone could help, let me know. Thank you.

    Refer this article to remove SC Info.sidb file
    http://support.apple.com/kb/TS2363
    If that does not work, Repair your Quicktime.  START/ CONTROL PANEL/PROGRAMS n FEATURES/highlight QUICKTIME and click REPAIR

  • ITunes won't open after installing update.

    After installing the latest itunes update, itunes won't open at all. I click on it and it just won't open. I tried uninstalling and reinstalling and it still doesn't work.

    hello Nevada!
    After installing the latest itunes update, itunes
    won't open at all. I click on it and it just won't
    open.
    are you getting an error message? if so, what does it
    say?
    or are you getting no error messages whatsoever? if
    so, could you let us know the results of the
    following observations?
    reboot your PC. open Task Manager to the Processes
    Tab. now try to launch itunes again.
    does an itunes.exe process appear in Task Manager? if
    so, does it persist in there, or does it disappear
    after a few seconds?
    love, b
    b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
    i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
    like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
    the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
    once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
    i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
    thanks in advance for your help.
    rence

  • Itunes won't open after newest update

    I recently updated itunes on my macbook to the newest version. Since the update, I cannot get itunes to open. I also tried playing cd in my mac to see if it would open itunes that way but nothing happens.  Can anyone help me with this? I am not very technical, so simple instructions would be super appreciated. I have a MacBook  with Mac OS X  version 10.6.8   all updates available for computer updated.  I tried to re-install the update and that did not help either.

    hello Nevada!
    After installing the latest itunes update, itunes
    won't open at all. I click on it and it just won't
    open.
    are you getting an error message? if so, what does it
    say?
    or are you getting no error messages whatsoever? if
    so, could you let us know the results of the
    following observations?
    reboot your PC. open Task Manager to the Processes
    Tab. now try to launch itunes again.
    does an itunes.exe process appear in Task Manager? if
    so, does it persist in there, or does it disappear
    after a few seconds?
    love, b
    b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
    i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
    like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
    the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
    once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
    i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
    thanks in advance for your help.
    rence

  • ITunes won't open after installing update for 10.4

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    hello Nevada!
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    love, b
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    hello Nevada!
    After installing the latest itunes update, itunes
    won't open at all. I click on it and it just won't
    open.
    are you getting an error message? if so, what does it
    say?
    or are you getting no error messages whatsoever? if
    so, could you let us know the results of the
    following observations?
    reboot your PC. open Task Manager to the Processes
    Tab. now try to launch itunes again.
    does an itunes.exe process appear in Task Manager? if
    so, does it persist in there, or does it disappear
    after a few seconds?
    love, b
    b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
    i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
    like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
    the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
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