My itunes won't start after the latest update, it says, "itunes.exe bad image
After I installed the lastest itunes and went to start itunes, I got an error: itunes.exe bad image. and inside the error box said, " C:\Windows\system32\dssenh.dll is either not designed to run on windows or it contains an error. Try installiing the progam again using the original installation media or contact yoour system administrator or the software vendor for support."
What to do? I have tried uninstalling it and reinstalling it numerous times. HELP!!
many thanks.
Let's try an sfc /scannow. On a Windows 7 system, see the instructions from the following document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
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That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
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I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If iTunes has quit/won't launch, and/or you are having issues uninstalling and reinstalling it, you may find the troubleshooting steps outlined in the following articles helpful:
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program:c:\program files \itunes\itunes.exe
r6034
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We've an article that contains information and steps that can help get your MacBook Pro to boot again.
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Have you tried working through the following document prior to reinstalling?
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