My kid just got an iPod 5th gen (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line and lightning symbol. No other response at all.

Sorry about the long title.....its my first post.
My kid just got a brand new iPod 5th generation (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line on left and lightning symbol below. There is no other response at all no matter what I do, including holding both buttons down for extended period. My other kid got one and it works perfectly.....I have interchanged usb cables ports etc. but still no response....I would really appreciate any help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store since you have a hardware problem with the iPod. This is because as you said the same cable works with another iPod.
Apple Retail Store - Genius Bar

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•Thursday evening I watched my TV show with no problems and the iPod seemed fine. However, this morning I tried to turn on my iPod and now it's not working again!!
I press menu and the black screen with the Apple logo flickers on for 1 second, then goes blank and then comes up again for 5 seconds, then disappears and a horizontal row of very thin lines shows up, running along the bottom 1/4 of the screen...I tried pressing menu & center button, menu & play...that causes the black screen & Apple logo to flicker on and off several times over and over, until after about 8 seconds it cuts off the top half and then becomes blank or the horizontal rows of lines occupy the bottom 1/3 of the screen.
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Hello, I have been having strange problems with my
iPod for the past two days.
•Wednesday night I downloaded some TV shows. For some
reason I ran the software update and allowed my
computer to download and install the new iTunes 7.
After installing, I turned off the iPod and went to
bed.
•Thursday morning I was disappointed to find that my
iPod would not turn on (I pressed menu and play at
the same time and nothing happened). Later that day a
coworker suggested that I press menu and the center
button at the same time and it came to life again!
•Thursday evening I watched my TV show with no
problems and the iPod seemed fine. However, this
morning I tried to turn on my iPod and now it's not
working again!!
I press menu and the black screen with the Apple logo
flickers on for 1 second, then goes blank and then
comes up again for 5 seconds, then disappears and a
horizontal row of very thin lines shows up, running
along the bottom 1/4 of the screen...I tried pressing
menu & center button, menu & play...that causes the
black screen & Apple logo to flicker on and off
several times over and over, until after about 8
seconds it cuts off the top half and then becomes
blank or the horizontal rows of lines occupy the
bottom 1/3 of the screen.
In doing some quick research it seems that a lot of
people are having problems after the iTunes 7 update,
could that be my problem? If so, how do I uninstall
it??
Thanks!!
best regards,
Lisa
iPod 5th Generation
Mac OS X (10.3.1)
Hallo Lisa
I have identical the same problem, also as from wednesday night, the only diference is that i was still using the previous version of iTunes. Took my iPod (5th generation) to Apple, they swopped it out for a new one saying it was a Hard drive problem, I don't agree, New iPod has same problem. My old iPod's, a 1st and 4th generation as wel as a mini and shuffel has no problems at all. I then uploaded to iTunes 7 to no avail.
In adition my 5th gen ipod makes sounds that to me sounds like the hard drive atempting to start up every time aprox 5 to 8 sec with the apple logo apaering at the same time for hours on end.
Rene South-Africa

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Excellent advice! I just had the same thing happen to me and your post solution fixed my phone.

Battery Icon with Red Line on BB 8310

So, how pervasive is the problem of theBlackberry 8310 and its icon with the red line across from it? Is it a problem with the battery? Or is it a problemwith the phone? IS there any fix?
Mine came brand new in a box a few daysago. It came with a blue battery (C-S2). As soon as I put the battery into thephone, the dreaded Icon (battery with a red line through it) showed up. I charged it, thinking that means the batteryis empty and left it charging for over 5 hours, hoping the Icon will go away.It never did, and now 4 days later and an infinite number of battery pulls, some with a twist or two, it is still there. If it was any otherpiece of technology I would dismiss it as junk. But, oh, this is the famous BB.
Instead, I did some research, have spentupwards of 15 hours over the last 4 days, trying to figure it out. I ran intolots of things on the Net, including the crackberry postings with people sayingthat they got rid of the problem by dropping (!!) the BB from 3-4 feet,sometimes repeatedly, until it fixed itself. Others report the problem aftersome time of use (flaky construction?). On this forum alone there are at least4 recent postings with the identical problem (search for “8310 battery line”and find the post of “Spyridonas” 12-13-08, of “black_black_b” 06-10-09, of “hades” 09-27-09 and of “Alien_X” 09-28-09. None of those seems to have got the attentionof anyone from RIM, and nobody offered any meaningful solution. As people have reported time and again, it isvery unlikely to be the problem with the battery, so we are left to conclude thatthe phones are lemons.
We spend lots of money for a useless pieceof junk and nobody at RIM cares. If this was a car, it would have been recalled a long time ago. I will get my money back and buy somethingelse, maybe a Nokia or even a Moto. Watch out RIM, you are pissing off a lot ofpeople, and some of them are the wrong people to piss off.

Alien_X wrote:
I did not overlook anything.
I think you did. You pointed out each instance you could find when this fix did not work. You failed to point out the dozens of times this fix did work.
So, to answer your initial post questions:
So, how pervasive is the problem of theBlackberry 8310 and its icon with the red line across from it?
Not very pervasive. It certainly is not one of the top ten problems judging from the questions I see asked here and elsewhere.
Is it a problem with the battery?
Could be. Have you tried a brand new battery (I forget if you said).
Or is it a problemwith the phone?
Again, could be. There could be an issue with your battery contacts on the device.
IS there any fix?
For most, yes. We've been over that.
Try cleaning the contacts on the device. See if that helps. Try a new battery... and often new batteries are very low or close to dead upon purchase so follow the directions above to charge and bootup.
Alien_X wrote:
To: JSanders,
I had already seen this bit of lame “advice” that has been circulating on BB boards and hadtried it several times,
Oh, thank you so much. You know, you get what you give. Your initial post above did not state what you had tried several times. We don't read minds, well, I don't at least.
Alien_X wrote:
Anytime you buy a brand new item and it fails to work after 4 days of trying anything you can find I”d say you got a lemon.
You've had it four days, brand new, and you haven't returned it for a new device? That would be my first suggestion had you stated that first off. I would not keep that device if first off it didn't work. But a lemon? Nah, it's not a pervasive problem inherent to the model, which is what a lemon is normally defined as.
Alien_X wrote:
My name is neither Gambino nor Gotti,
eh, your threats make it seem so, or that you want to be. Has nothing to do with race, just your attitude here.
Alien_X wrote:
To: JSanders,
  offer no meaningful assistance whatsoever, especially for a problem that has been known for at least 10 months.
Four days or ten months?
Alien_X wrote:
Sorry to everyone else, but the personal attack was not warranted and it needed a response.
This is a community support forum. Your post above just reaks of attitude. If you're expecting users here to flock to your post to help out with that kind of attitude and silly threats, well, as you can see, it just didn't happen.
Try being nice and seeking assistance, you might just get a better response. There's been NO personal attacks on you, I don't operate that way.
Alien_X wrote:
To: JSanders,
On Moto, much as you deride it,
I'm afraid that is just indicative of whole problem here, I don't think you are reading these posts. I didn't deride the Motorola. I said you'd love it, unless you consider that derision. How odd that you would. They have great devices.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
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My kid just got an iPod 5th gen (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line and lightning symbol. No other response at all.

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