My laptop's been stolen; I have serial number of my Photoshop Elements but can't remember which version; I now have Wondows 8.1. How do I know which version to redownload and install?

Sorry...title says it all. I had a Photoshop Elements 3.0 on disk and have subsequently downloaded updates and was running an updated version on my stolen laptop with Windows 7.
MyAccount shows my Photoshop serial number but not the version number which I have forgotten. I assume I can now redownload the version I had - updated to work on Windows 8.1 but don't know which version to download.

Contact Customer Support by chat or by phone and they should be able to look into your purchase history. You might even find it yourself if you poke around different links in your account.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
Support should be able to deactivate the software for your stolen laptop as well.

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Thanks for posting on Adobe forums.
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Arthurs wrote:
I have lost my Serial number for Adobo Photoshop Elements 10. How do I get a New One? How do I get my reply? I will try again
If you have lost your serial number then the first thing you should do is to check your DVD if it is attached on the sleeve of the DVD. Also, if you registered your product withy Adobe then your account should have a record of your serial number.
If neither of this apply then you can browse the Amazon website and look for a bargain on PSE12. PSE12 runs better on new computers and you also get updates for new cameras.
It looks like you have to buy a new product because serial numbers are not something you can get free of charge here.
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<Removed by Moderator>

Contact the eBay vendor who sold you the software.

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Hi there
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Hi Dave:
I feel like a real idiot - the sleeve with the serial number had fallen on the floor and I had not realized this. Have now found the data I need. Many thanks though for the rapid reply.
From: Dave Merchant
Sent: Saturday, June 15, 2013 5:14 PM
To: 23RipleyHouse
Subject: Elusive Serial Number on box (Photoshop Elements 11) bought from Amazon
        Re: Elusive Serial Number on box (Photoshop Elements 11) bought from Amazon
        created by Dave Merchant in Photoshop Elements - View the full discussion

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My laptop's been stolen; I have serial number of my Photoshop Elements but can't remember which version; I now have Wondows 8.1. How do I know which version to redownload and install?

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