My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks

My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks

This usually indicates a problem with your router or cable modem, your ISP's service or cabling outside your house.  First thing I'd try is rebooting the router/cable modem (turn it off, wait 1 minute, then turn it back on).

Similar Messages

  • I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?

    I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?

    Deauthorizing won't delete anything, and all your purchased content is safe.  You will just have to reauthorize any of the other computers that get deauthorized along with your computers old machine id.
    To get your purchased content back on that computer, just use iTunes to redownload it (http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US).  Of course, music you ripped from CD or got from another source you'll need to copy those files back over.

  • I have windows 8 and itunes 11.0.2 and the the quality of the playback of my tv shows is choppy, does anyone know how I can fix this?

    I just recently got a new laptop with windows 8  and downloaded itunes 11.0.2.  I downloaded my tv shows from the cloud to the laptop and the playback was awful...the audio was fine but the video is choppy and couldn't keep up with the audio.  I thought maybe it was because I downloaded it from the cloud and it was  a different version of itunes so I downloaded different TV shows from the store and it was the same problem.  Does anyone know how I can fix this?
    Thanks
    Shanon

    I found this is another thread - same issue.
    Re: iTunes has stopped working. Why? 
    Sep 11, 2013 6:07 AM (in response to thurdy)
    Resolved!
    After contacting Apple, I received a reply from their engineers:
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes
    And that did the trick.
    Message was edited by: Stryder777

  • I have an iphone that has stopped charging. I have purchased a new battery and charger for it but it is still not charging. Does anyone know how i can fix this?

    I have an iphone that has stopped charging. I have purchased a new battery and charger for it but it is still not charging. Does anyone know how i can fix this?

    That pretty much eliminates all the user-serviceable parts the phone has.
    When you say you purchased a new battery, I'll assume that it included the installation and you did not go fiddling with the nanoscrews and such. So it's got to have some sort of warranty that the part is good and it is time to take it back for service.

  • Hi! I want to restore my last 2 months email and I can't find the email. I just realize that I accidentally deleted that email today  -_- Anyone knows how I can fix this problem?

    Hi! I want to restore my last 2 months email and I can't find the email. I just realize that I accidentally deleted that email today  -_- Anyone knows how I can fix this problem?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop and i have to put in screen lock for it to even play! Anyone know how I can fix this ?

    I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop and i have to put in screen lock for it to even play! Anyone know how I can fix this ?

    AshleyG0990 wrote:
    I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop
    What you did was sync it to a computer. The iPhone can sync to ONLY one iTunes library at a time. you can't put media on it from multiple computers. It's been this way since 6/29/2007.
    i have to put in screen lock for it to even play
    Completely different issue. What did you think it would do when you set a passcode for the phone?

  • I recently purchased an iMac and transferred all of my documents etc. from my Macbook Pro, but now it seems as if some of my photos are distorted and squished. Does anyone know how I can fix this?

    I recently purchased an iMac and transferred all of my documents, photos etc. from my Macbook Pro. Everything seemed fine until I opened iPhoto and now it seems as if some of my photos are distorted and squished. Does anyone know how I can fix this?

    How did you move your iPhoto Library from the old Mac to your new one?
    Do the following:
    1 - launch iPhoto with the Command+Option keys held down to open the First Aid window. Be sure to follow the circled recommendation in the screenshot.
    2 - run Option #4, Rebuild Database.

  • Since updating my 4s with the new 7.0.2 my front camera is not working, all I see is blurred colors. Anyone know how I can fix this?

    since updating my 4s with the new 7.0.2 my front camera is not working, all I see is blurred colors. Anyone know how I can fix this?

    Yes... remove your finger from the camera lense.

  • My touch screen on my ipod Nano, Generation 6 has gone completely white. I can still play music if I "accidently" touch the right icon. Does anyone know how I can fix this. Also I have 2 other ipods that i can't sync anymore, it says they are not compatib

    My touch screen on my ipod Nano, Gen 6 has gone completely white. It had started going white the day before. I tried resetting it but to no avail. Does anyone know how I could fix this. Also I have 2 other ipods that I am no longer able to sync. It comes up with a message (best I can remember) something to the effect that my itunes version is not compatible with my ipod. Please help. I'm tired of buying new ipods when the new hasn't even worn off of them!!!
    Thanks

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPod wont let me open the App Store without crashing. Anyone know how I can fix this???

    Does anyone know how to fix this?

    If not successful:
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Just purchased an Iphone and downloaded Itunes on my desktop...now no matter what i am doing the Itunes stores keeps opening up, anyone know how I can fix this

    I just purchased an Iphone 4S and downloaded Itunes on my desktop.  Now no matter what i am doing the Itunes keeps opening open.  Anyone know how to make this stop?

    actually nevermind, it's working now. I closed iTunes, then waited a little, then double clicked one of my iTunes video files from my documents, which opened up iTunes again and the video started playing. I tried restarting iTunes before and that didn't work, so maybe for those who have similar problems, just try clicking on the video file in your documents/desktop of your computer, rather than directly from iTunes.

  • My notes started crashing and have been every time I open them for the past few months. They're still included in search but when I click on one, it opens for a brief second but crashes before it's opened completely. Anyone know how I can fix this?

    Restarting my iPad didn't work and I can't delete the notes app, since it's one that came with the iPad (I'd lose all my notes that way, anyway). Someone mentioned once that when they synced it with their laptop their notes started working again, but I'd never backed it up to my laptop before, only iCloud.

    This answer from beppolina (https://discussions.apple.com/message/23842867#23842867)
    Fixed it -- go to Settings - General - Reset and select "Reset All Settings."   Still annoying, because now you have to go back and re-do all of the ways you customized your settings, but at least Notes is back.
    Now if only they'd fix this major "connect to itunes to use push notifications" alert bug that's a constant irritant in some apps and disables others (Dropbox, I'm looking at you) completely.

  • I tried to soft reset my ipod touch with the top button and the screen button.  it turned off and went to the blue screen with the apple.  now it won't do anything-it has stayed on that scren for 4 hours now.  does anyone know how i can fix this?

    i tried to soft reset my ipod touch with the top button and the screen button.  it turned off and then went to the blue screen with the apple like it should.  however, it now just stays on that screen.  it has a sort of clock looking thing at the bottom of the apple that does not move either.  it has stayed on this screen for over 4 hours.  i also can not hard reset it in itunes.  i am not really goood at this sort of thing.  does anyone have this problem or a possible solution?  thanks

    See Here for
    Frozen or unresponsive iPod touch
    The Basic Troubleshooting Steps are:
    Restart..  Reset..  Restore...
    Try this First... You will Not Lose Any Data...
    Turn the iPod Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... (But can take Longer...)
    Release the Buttons...
    Turn the iPod On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • I was listening to a station on iTunes radio and now my library is empty. Does anyone know how I can fix this?

    I was done listening so I closed iTunes and eventually I shut off my computer. But the next time I turned it on and opened iTunes my entire library was empty, and the playlists were set to the system default. I tried doing a system restore to my laptop but that didn't change anything. I'm really hoping there's a way to fix this without reloading my entire library song by song, or (and this is the absolute last resort) contacting Apple. Does anyone have any suggestions? I would greatly appreciate any help!

    Try the Firefox SafeMode to see how it works there. <br />
    ''A troubleshooting mode, which disables most Add-ons.'' <br />
    ''(If you're not using it, switch to the Default Theme.)''
    * You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
    ''Don't select anything right now, just use "Continue in SafeMode."''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
    '''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
    http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
    ''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''
    Or, create a new Profile. <br />
    http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

  • Upgraded to Firefox 5.0 and now I get a pop-up window that I have to click ok before I can start Firefox. Does anyone know how I can fix this?

    I upgrade to Firefox 5.0 and now when I start Firefox it takes a While but I get a Pop-up window with the message [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no] Once I press ok on the pop-up window, Firefox will then start okay. I have not noticed any other problems yet.

    We suspect this issue is caused by [https://addons.mozilla.org/en-US/firefox/addon/flash-video-downloader-youtube/ Flash Video Downloader] , can anyone confirm this by disabling this addon and verifying if the issue still occurs?
    Thanks!

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