My lenovo experience: or how a fanboy started dissing it.

Question

My first Lenovo laptop I purchased new was ThinkPad X201T. While I used it with great overall satisfaction until recently for almost four years, it gave me a headache at the beginning.
I came back from a military service, and was returning to school. I was looking for a powerful yet portable laptop with a tablet pen I could use for drawing and notetaking. ThinkPad X201T was pretty much the only option in the market, and I opted for it. It was a no brainer decision.
My belief of ThinkPad's durability shattered apart in precisely one month. The USB just quit working and I had to get the board replaced. Of course, I totally hated that "serviceable used part" label I got on my 'new' board. BTW. the pen was giving me a big headache from the day one. It was a driver fault and Wacom eventually fixed their drivers during the next years.
I had to turn in my ThinkPad several times in my usage. USB broke once again, touchpad failed, hinge broke, cooling failed and overheated.... I used to treasure my electronics. I spent hundreds of dollars to get an overprotected carrying case, and cleaned it every day like a soldier does with his gun, made special care I don't hear a 'thud' when putting it down. They still happened.
I was still a ThinkPad fanboy. As a vintage computing fan, I used to have up to 14 ThinkPads(most of them from the IBM era) in my collection. I still love IBM ThinkPads and 701c, A31p, X31, X40 are still among my all time favorites.
Anyway, two years later, I started working, and X201T was getting a bit outdated. Windows8 was not (officially)supported, and graphics were way underpowered, and that heating problem was coming back. I started earning money then, and I thought it was about time I got a new laptop. I heard the news of ThinkPad Helix coming, and knew at a glance it was going to be my next portable computer. Few weeks later I became one of the first people to get ThinkPad Helix in Korea. And I was a first one to get a replacement.
The machine wouldn't turn on at all, the next one had a touchscreen problem, and the next one was also the same. By then a month has passed already from the date of first purchase, and Lenovo now had a right to offer me repair, instead of replacement. That's what happend, only that the new screen had the same touchscreen problem.
I shelled out like $2,600 when converted in USD into the Helix. I got it repaired once more and never even turned it on. It was sitting on a corner of my room for the next three month before I sold it for over $1,000 less than I spent. I had to use X201T one more year before I got myself a Surface Pro 2(Which, by the way, outperformed my expectations).
I sold my desktop an year before, and for some time already these laptops were my only productive computers. I prefer using laptops as a desktop alternative, and I decided to purchase W540 as my desktop. I started having bad feelings about purchasing a Lenovo PC, but what could go wrong, it was a ThinkPad.
I got my W540 earlier this year. I noticed a sleep problem from day one, and wasted few days reinstalling the OS. I sent it back to United States for repair, since for some reason Lenovo Korea does not offer global warranty, and it took one month to come back to me with a used system board, which shows the same symptoms. Now it's dumped in the same place where my Helix used to be.
Meanwhile, I also purchased ThinkPad 10, which I got yesterday. First of all, they dropped out my QuickShot cover. And the digitizer draws shakey lines. As a sloppy designer, the only thing I can do good is drawing straight lines, and with this I'm just sloppy.
I used to stand on lenovo's side when it became a subject of debate. 6-row keyboard gave ThinkPads a modern look, and it still is a great keyboard. The new touchpad had a great texture and is pleasant to use, and trackpoint buttons are still fairly usable once you get to use it. It's already been a while since I stopped doing that and and started recommending to my friends not to buy from Lenovo, but I still preferred Lenovo when I was buying MY computers, and every. single. time. Lenovo betrayed my respect.
By the way, it's the same 6-row keyboard, but Microsoft Surface's cramped typecover has much more efficient key layout than that of ThinkPads'. Stop and do some real researches.
Moderator comment: Post, subject and member signature edited to conform with the Community Rules. Keep it clean!
@MOD : You guys really gotta start cleaning up your mess first. Tell the company to do their job right first. And if you're going to "clean" the article try to do it right. Don't just delete the words you don't like and then leave the empty holes there to make the OP look like an idiot.
Kim
W540( ), Helix(Sold), Tablet 2(Sold) Tablet 2( ), X120e(Sold), X201 Tablet, X41 Tablet(Sold), X41, X32*4, 701C*4

Answer 1

Moderator comment: Thread locked. Please check Private Messages.
English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество
Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.