My local BestBuy store won't let me price match with Walmart because Walmart's price is too low
as what title said(NOT clearance item)
I was supposed to get the movie tonight
here is the movie at BestBuy:
Titanic (4-Disc)(Blu-ray/DVD Combo Pack)(with e-copy) 1997 BestBuy Link SKU: 5401018 BestBuy is selling $21.99
Here is the SAME ITEM at Walmart:
{removed per forum guidelines} is selling $3.58
I'm living in NYC, no Walmart around
I would have to pay something like $4 shipping from Walmart to get this movie
I still have about over $300 BestBuy GC plus elite membership to get a free shipping
Is anyone can tell me the price protection/price match policy for BestBuy?
Hello williamtan,
Welcome to the forum! Using our Price Match Guarantee can be a fantastic way to save some money on your purchases while still visiting your preferred stores. It is discouraging to hear you may have been dissatisfied with your experience requesting this price match on a copy of Titanic at our Atlantic Center store in Brooklyn, NY.
Per our Price Match Guarantee, sadly we do not price match WalMart.com. That being said, we would price match a Wal-Mart that is within a 25 mile radius of one of our stores, assuming the product meets the rest of the criteria, including being the identical item. Unfortunately, as you state there aren’t any Wal-Marts around, we wouldn’t be able to provide this price match. Furthermore, upon my review, it does seem that these may not be identical items.
Given this information, it would seem that the Atlantic Center store would have been correct in denying this price match, although I’m sorry if you were provided any inaccurate information as to the reason for the denial. When such instances come along, we should be sure we are courteous and clearly explain the Price Match Guarantee. I apologize if this experience has caused you any dismay.
Thank you for taking the time to register with the forum to share your experience with us! Please know that I’ve made sure to note your price match experience at our Atlantic Center store in detail so that we may have it available to better our methods in the future. If you should have any questions, please let us know!
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
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