My mac book pro 13 do not start

Somebody can help me? Mac do not start.....Thanks

Read this, it tells you what to do:  (this was taaken from chapter 4 of my macbook pros owners manual.  You can find yours here: http://support.apple.com/manuals/#portablecomputers

Similar Messages

  • Mac book pro Computer will not start black screen

    Help, my Mac book pro will not start, blank screen.

    Read this: http://www.ifixit.com/Wiki/MacBook_Pro_13%22_Unibody_Troubleshooting
    Sometimes this helps too: http://support.apple.com/kb/HT1379
    Also this discussion provides a lot of troubleshooting; https://discussions.apple.com/docs/DOC-3353
    Bye

  • Mac book pro late 2011 not starting up

    Hi there,
    I have a late 2011 Mac Book Pro 15 ".  It will no longer start up, looks dead, machine is fully charged and I simply put it to sleep.  Now I noticed that the magsafe charger is no longer displaying a light.
    Any ideas here, its out of warranty, not looking forward to a huge repair bill.
    Thanks,
    AJ

    Some power adapters can at times be wiley and show no light but stll be functioning, though that is rare.
    I assume that you pressed the power button on side of the MBP where the battery charge level is displayed. 
    If the battery has a charge, it should start up unless there is another issue preventing it.  Likewise a MBP should work with the power adapter attached regardless of the battery status.
    Try the SMC reset again.  If no success, make an appointment at an Apple store genius bar for a FREE evaluation.  If it is a simple fix, it may be done gratis.  At any rate, you will know the exact situation and then make an informed decision.
    Ciao.

  • Mac book pro (2008)will not start up,command-v gives (error) Import:Importer start failed for 89(kr:268435459)invalid destination port)

    will not start up.
    tried Command-v
    message reads
    (error) Import:Importer start failed for 89 (kr:268435459)invalid destination port)

    First, uninstall "SuperTV" (whatever that is) according to the developer's instructions. It isn't working and it's filling the log with noise.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • My mac book pro freezes up at start up,it's doing it I would say 80% of the time.any help on what's going on?

    My mac book pro freezes up at start up,it's doing it I would say 80% of the time.any help on what's going on?

    Please verify you got this screen as well:
    I had the same after updating fronm 10.7.1 to 10.7.2 tonight. Not even a re-install of the OS X 10.7 and Combo update to 10.7.2 helped. I think this time Apple messed up big time with the 10.7.2 update and some Mac Books (my case: MacBook 15" Mid 2009 = MacBookPro5,3)
    If any Apple Support person reads this: Please get in contact with me. This is highly unusual!!

  • The keys on my mac book pro (2009) are not working properly, both letters and numbers.  I think I pressed something,but I cannot find a numlock key or other to undo this problem

    Both the letters and numbers on my mac book pro (2009) are not working correctly, but the caplocks key still lights up,the delete key is like a back key,the o key is enter,etc. I think I must of pressed a button but I cannot find numlock or the action to fix it back to normal.
    Need Help Please

    Try this. Open one of your files. The window that contains your picture is named at the top. Command click on the name and you'll see the entire path starting with its name and then moving to the folder, the folder it is contained in, etc all the way to down to the hard drive volume name. This should tell you where to find the folder.

  • I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are there OK. Any suggestions?

    I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are in there OK. Any suggestions?

    It won't show up on your Apple TV until it is fully downloaded into iTunes on your computer, have you done this.

  • I have an 2007 mac book pro that does not have a place for HDMI cable.  Can you please tell which converter I need?

    I have an 2007 mac book pro that does not have a place for HDMI cable.  Can you please tell which converter I need?

    You will need something such as this:
    http://www.amazon.com/A-Sonic-HDMI-HD15-Male-Cable/dp/B001OLCHJ6
    Ciao.
    Note that this will only transmit video.  If you need sound, the audio output port will have to be tapped.
    Message was edited by: OGELTHORPE

  • I keep getting the error message "Restore Windows"  Finder application quit unexpectedly.  When I click an icon on the desktop on my Mac Book Pro it does not respond.

    I keep getting the error message "Restore Windows"  When I click an icon on  the desktop on my Mac Book Pro, it is not reaponding.

    While holding down the option key, select "Go>Library" from the Finder. Navigate to the Preferences folder and you'll find "com.apple.finder.plist". Delete that file and restart.
    Good luck,
    Clinton

  • I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step.  anyone help?

    I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step.  anyone help?

    It was telling you that you needed Mac OS 10.6.8 or later, not itunes 10.6.8
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later"
    http://www.apple.com/iphone/specs.html

  • HT201177 My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on besides the cursor. what should I do? Thanks.

    My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

    My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

  • I just downloaded the latest software OS X on my mac book pro, now whenever I start my computer I have to wait for windows mac to open up.  The open at login is not even checked.  How can I stop this from happening?

    I have a Mac Book Pro and downloaded the latest software OS X.  Now whenever I start my computer, I have to wait for Windows Mac to do its thing.  I checked and the "open at login" option is not checked.  How can I turn this feature off?  It's driving me nuts!!

    All fixed Barry.  When I went to restart my computer, the question was right there.  Do you want to open Windows when opening.  NOPE!!
    I tried it a few times and thank goodness it worked.  Thank you for your help today.
    Best,
    Michelle

  • I am having problems with my Mac Book Pro, as it has started running very slowly.  Please find a copy of the etrecheck report - can anyone help.

    I am having trouble with my Mac Book Pro which I bought in August 2012.  It has suddenly started running very slowly every time I try to poen something.  I have completed an etrecheck report - can anyone help?
    Thank you
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 384 MB
    System Software:
              Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple, Inc. MacBook Pro
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [running] com.MyBusinessWorks.backup.plist Support
    Launch Agents:
              [running] com.MyBusinessWorks.status.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    User Login Items:
              iTunesHelper
              Dropbox
              AdobeResourceSynchronizer
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.1
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
              Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
              JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
    Safari Extensions:
              Slick Savings: Version: 1.0
              Searchme: Version: 1.3
              Amazon Shopping Assistant: Version: 1.1
              Ebay Shopping Assistant: Version: 1.1
              AllMyTube: Version: 5.0.0.1
    Audio Plug-ins:
              iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    3rd Party Preference Panes:
              Flash Player  Support
              Flip4Mac WMV  Support
              MyBusinessWorks  Support
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   3%          WindowServer
                   2%          MyBusinessWorksBackup
                   1%          PluginProcess
                   1%          mdworker
                   0%          Microsoft PowerPoint
    Top Processes by Memory:
              197 MB          Safari
              152 MB          WebProcess
              131 MB          Finder
              131 MB          mds
              94 MB          MyBusinessWorksBackup
    Virtual Memory Information:
              1.67 GB          Free RAM
              1.34 GB          Active RAM
              343 MB          Inactive RAM
              670 MB          Wired RAM
              327 MB          Page-ins
              0 B          Page-outs

    It may be running slow because your backup program, MyBusinessWork, is running: running] com.MyBusinessWorks.backup.plist.

  • Mac Book Pro (2012) tion not booting after installing boot camp

    On Sunday I installed windows 8.1 on a partition that I made using boot camp assistant. It worked fine after I installed windows yestarday. Today when I turned on Mac Book Pro and booted it up from the OSX Mavricks partition it turns on but after I hear the start tone, I see the apple logo, a progress bar and then a couple seconds later I see the spining gears and  then my computer shuts off. I tried booting the computer up from the windows partition and that worker fine. I tried booting it up from the mac OSX parttion and same thing again. I tried pressing Comand R on start up to go to disk utility so I could verify the Machintosh HD disk. It said that it needed to be repaired but when I went to  go  repair it I get an error message saying " Disk Utility Cannot repair this disk... back up your files." Next I try going in to single user mode and I type /fsck -y this does not work either. I tried booting into safe mode but that did not work. What should I do next?

    Hello Jack Ryen,
    Thanks for using Apple Support Communities.
    From your post I see that your Mac will not start up in OS X, and the result of you verifying the disk indicates you need to back up your files and reformat.  As Disk Utility states, the next step for this issue is to backup and if possible reformat the drive.
    Important: If Disk Utility is unable to repair the internal drive, you should back up your important data immediately and if possible, reformat the drive. Consider bringing the Mac to a Genius at an Apple Store or an Apple Authorized Service Provider for further diagnosis. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, you can make a reservation (available in some countries only).
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
    OS X: How to erase and install - Apple Support
    Take care,
    Alex H.

  • My Mac book pro shuts down after starting

    My Mac book pro shuts down after a few second. I have to press the start button multiple time before uploading

    MacBook Pro (17 -inch, Mid 2009) OS X Yosemite Version 10.10.2
    Processor 2.8 GHz Intel Core 2 Duo
    Memory 8 GB 1067 MHz DDR3
    Startup Disk Macintosh HD
    Graphics NVIDIA GeForce 9400M 256 MB
    Serial Number W8******8YB
    Disk Utility Message:
    Repairing permission for "Macintosh HD"
    Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOSARDAge nt" has been modifiedand wil not be repaired
    Group differs on "Library/Printers/InstallerPrinters.plist";should be 80; group is 0.
    Permission differs on "Library/Printers/InstalledPrinters.plist" should be -rw-rw-rw ; tey are -rw-r---r--
    Repaired "Library/Printers/InstalledPrinters.plist"
    Group differs on " Library/Preferences/com.apple.alf.plist" should be 80; group is 0.
    Repaired "Library/Prefernces/com.apple.alf.plist"
    User differs on "private/var/db/displaypolicyd"; should be 0; user is 244
    Group differs on "private/var/db/dispaypolicyd:; should be 0 group is 244
    Repaired "private/var/db/displaypolicyd"
    Permission repair complete
    I was not able to fix the problem,
    TinTin 15
    <Personal Information Edited by Host>

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