My mac hangs before shutting down
Hello
After installing Leopard on my G5 I have problems shutting down
The system as always closes all applications, the menu bar disappears, the grey weel starts to rotate but then nothing happens. It keeps rotating forever.
I tried resetting the RAM, but I don't understand if it works since this behaviour happens apparentlty randomly.
I have all the consol logs, wich I can post if necessary.
Can somebody help?
thanks
I had the same problem up until a few minutes ago so I'd like to share my experience. After repairing disk permissions and checking the console, both to no avail I re searched the topic on here. One thread recommended looking at your activity monitor. I saw a few programs that popped out at me, including google updater and lexsleeperx. lexsleeperx sounded fishy and I googled it. It was something left behind from my lexmark driver (Lexmark drivers for max are crap). I force quit it and removed it from the startup items folder and erased it permanently. Shut down my laptop and took not but 5 seconds to go to a beautiful blank screen. No scrolling circle, etc. So go check your Activity monitor, hopefully you will find some help there.
Shant
Similar Messages
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Hang upon shut down! Why?
Suddenly my mac hangs after shut down. Recent Archive & Install upgrade from 10.4.11 to 10.5.6 (through 10.5.4 disc). System reports:
2009-01-29 17.02.22 [0x0-0x20020].com.apple.Safari[173] SetupVidMenu
2009-01-29 17.03.01 com.apple.loginwindow[35] Shutdown NOW!
2009-01-29 17.03.01 com.apple.loginwindow[35] System shutdown time has arrived
2009-01-29 17.03.02 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/Pvsnet.kext succeeded
2009-01-29 17.03.02 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/ConnectUSB.kext succeeded
2009-01-29 17.03.04 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/vmmain.kext succeeded
2009-01-29 17.03.04 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/hypervisor.kext succeeded
2009-01-29 17.04.26 com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
2009-01-29 17.04.26 com.apple.launchd[1] (com.adobe.versioncueCS3) Unknown key: ServiceDescription
2009-01-29 17.04.26 com.apple.launchd[1] (com.apple.blued) Unknown key for boolean: EnableTransactions
2009-01-29 17.04.26 com.apple.launchd[1] (org.cups.cups-lpd) Unknown key: SHAuthorizationRight
2009-01-29 17.04.26 com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
2009-01-29 17.04.26 com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
2009-01-29 17.04.42 org.ntp.ntpd[27] Error : nodename nor servname provided, or not known
2009-01-29 17.04.42 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/hypervisor.kext is already loaded
2009-01-29 17.04.42 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/vmmain.kext is already loaded
2009-01-29 17.04.43 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/ConnectUSB.kext is already loaded
2009-01-29 17.04.43 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/Pvsnet.kext is already loaded
2009-01-29 17.04.43 com.apple.SystemStarter[30] kextload: /Library/StartupItems/Parallels/Pvsvnic.kext loaded successfully
2009-01-29 17.05.14 com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[105]) Exited: Terminated
2009-01-29 17.05.17 MediaCentral Launcher[156] Unknown class `MCDevicesPlugController' in nib file, using `NSObject' instead.
2009-01-29 17.05.17 MediaCentral Launcher[156] Could not connect the action cancel: to target of class NSObject
2009-01-29 17.05.17 MediaCentral Launcher[156] Could not connect the action tune: to target of class NSObject
Ideas anyone???Logged in as a different user. Same thing happens when trying to shut down. System message:
2009-01-29 17.54.27 com.apple.loginwindow[280] Shutdown NOW!
2009-01-29 17.54.27 com.apple.loginwindow[280] System shutdown time has arrived
2009-01-29 17.54.28 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/Pvsnet.kext succeeded
2009-01-29 17.54.28 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/ConnectUSB.kext succeeded
2009-01-29 17.54.29 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/vmmain.kext succeeded
2009-01-29 17.54.29 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/hypervisor.kext succeeded
2009-01-29 17.55.43 com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
2009-01-29 17.55.43 com.apple.launchd[1] (com.adobe.versioncueCS3) Unknown key: ServiceDescription
2009-01-29 17.55.43 com.apple.launchd[1] (com.apple.blued) Unknown key for boolean: EnableTransactions
2009-01-29 17.55.43 com.apple.launchd[1] (org.cups.cups-lpd) Unknown key: SHAuthorizationRight
2009-01-29 17.55.43 com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
2009-01-29 17.55.43 com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
2009-01-29 17.55.59 org.ntp.ntpd[27] Error : nodename nor servname provided, or not known
2009-01-29 17.55.59 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/hypervisor.kext is already loaded
2009-01-29 17.56.00 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/vmmain.kext is already loaded
2009-01-29 17.56.00 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/ConnectUSB.kext is already loaded
2009-01-29 17.56.00 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/Pvsnet.kext is already loaded
2009-01-29 17.56.01 com.apple.SystemStarter[30] kextload: /Library/StartupItems/Parallels/Pvsvnic.kext loaded successfully
2009-01-29 17.56.10 com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[100]) Exited: Terminated
2009-01-29 17.56.13 MediaCentral Launcher[142] Unknown class `MCDevicesPlugController' in nib file, using `NSObject' instead.
2009-01-29 17.56.13 MediaCentral Launcher[142] Could not connect the action cancel: to target of class NSObject
2009-01-29 17.56.13 MediaCentral Launcher[142] Could not connect the action tune: to target of class NSObject
Will have a look at VersionCue (which I'm not using btw)... -
Three times over the last three months when i try to quit out of firefox, it causes my new mac osx (version 10.6.8) to freeze--turning the whole screen whitish blue, which is the same color before the mac is to shut down. Why??
http://www.apple.com/support/mac/app-store/contact.html?form=account
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Mac OS X take a long time before shutting down...
Hi everyone,
I have a problem that I can't explain :
My mac book pro take a long time before shutting down. I don't know why.
When I click shut down, everything works normally.
OS X quit my applications, the dock, the finder...
But it's stay 10 minutes on my desktop background before the logout and finally the shutdown (what's the matter ? what does it do ?).
I don't know what to do to find the problem...
Maybe it's a process but I don't know how to localize it.
What are the minimal processes in OS X (I'll try to find the problem by elimination) ?
P.S. Sorry for my basic English... French native.
Thank a lot for your help !Hello everyone !
It's me d.bertrand (I had a problem with my account...) So I create a news account (sorry moderators) !
I try to fix bugs with onyx but no results.
Here my log files (I shutdown OS X at 11:48 and he really shut down at 12:04... 16 minutes !)
With Onyx I look into the log file... And find that :
SYSTEM LOG
Jul 6 11:48:51 denis-bertrands-computer shutdown: reboot by Den:
Jul 6 11:48:51 denis-bertrands-computer SystemStarter[500]: "/Library/StartupItems/Tablet" failed security check: permissions
Jul 6 11:48:51 denis-bertrands-computer Parallels: Stopping DHCP/NAT daemon...
Jul 6 11:48:51 denis-bertrands-computer SystemStarter[500]: authentication service (508) did not complete successfully
Jul 6 11:48:52 denis-bertrands-computer Parallels: Unloading Network module...
Jul 6 11:48:53 denis-bertrands-computer Parallels: Unloading ConnectUSB module...
Jul 6 11:48:53 denis-bertrands-computer Parallels: Unloading Monitor module...
Jul 6 11:48:54 denis-bertrands-computer kernel[0]: [Parallels] Parallels VM observer thread stopped
Jul 6 11:48:54 denis-bertrands-computer Parallels: Unloading Hypervisor module...
Jul 6 11:48:54 denis-bertrands-computer kernel[0]: [Parallels] Parallels Workstation Hypervisor exited.
Jul 6 11:48:54 denis-bertrands-computer Parallels: Shutdown complete.
Jul 6 12:04:08 denis-bertrands-computer SystemStarter[500]: The following StartupItems failed to properly start:
Jul 6 12:04:08 denis-bertrands-computer SystemStarter[500]: /System/Library/StartupItems/AuthServer
WINDOWSERVER LOG
Jul 06 12:04:09 [84] CGXRestartSessionWorkspace: session workspace exited for session 256 ( on console )
Jul 06 12:04:09 [84] loginwindow connection closed; closing server.
Any idea ?
Thanks !
MBP 15" 2.33 / 2GoRAM Mac OS X (10.4.10) -
Mac OS 9 shuts down before it opens
I keep getting an error message 1010 and then Mac OS 9 shuts down completely. The screen says to restart and hold down the shift key. I do this and it hasn't helped. Please help me.
stovecatstovecat,
boot from your OS 9 system CD ( hold down C ) and run first aid on the hard disk.
Hans -
Some times my mac not getting shut down, some times my mac not getting shut down
some times my mac not getting shut down, some times my mac not getting shut down
it will show white scree for long time and will not shut downLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the times of the log messages referring to boot times. Now clear the search box and scroll back in the log to the time of the most recent boot when you had the problem. Post the messages logged during the time when you had the problem – the text, please, not a screenshot. For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time. If the problem is a crash or a shutdown hang, post the messages from before the boot time, when the system was about to crash or was failing to shut down.
Edit out excessive repeats and personal information, if any.
If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search the archived log, and if necessary the older ones below them, for the same information.
Step 2
Do the same with kernel.log.
Step 3
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please do not post shutdownStall or hang logs – they're very long and not helpful. -
My Mac won't shut down after upgrading to Panther
I recently upgraded to Panther 10.3 from Jaguar 10.2.9. After Panther had installed successfully, I used software update and I'm now running Panther 10.3.9. However, since then my Mac won't shut down. It doesn't hang or freeze - it just does nothing at all.
I've made sure no applications are running or have frozen. I've tried booting up from the OS X disk and running Disk Repair, and I've also tried using the 'fsck' tool. (I entered '/sbin/fsck -f' in single-user mode). Nothing has worked.
Now each time I want to shut down, I have to force shut down. Can anyone help?
800 MHz PowerPC G4 Mac OS X (10.3.9) 1.5 GB SDRAMHard shutdowns can cause disk damage. You are better off leaving your Mac on until the problem is sorted.
Have you disconnected all peripheral devices (unmount firewire drives before disconnecting) except Apple keyboard and mouse and tried shutdown? Often peripherals can kick back a signal to the cpu preventing shutdown.
-mj
[email protected] -
ITunes causing hang on shut down. Help!
iTunes 11 has been causing my Macbook Pro 15.4" running Lion to hang at shutdown. I would open up iTunes and it would not respond so I would have to force quit it. Then I proceed to shut my mac down (I always quit all running applications and uncheck the 'reopen windows'), where it continues to hang with that grey spinning wheel. I've left it for over 10 minutes and it still hangs, so I'd have to do a hard shut down. This doesn't happen all the time, but it's becoming quite often now. Please help!
If you forced quit iTunes before shut down then that is not what is causing you the problem. Reboot to the Lion Recovery Disk and run Repair Disk from Disk Utility.
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IMac 21,5": Hangs or shuts down
Hello all!
My iMac 21,5" hangs or shuts down once in a while.
It also gets really slow, especially when saving a file in Adobe Illustrator CS6 and than switching to the finder.
I hope somebody can help me.
Many thanks.
Details:
Model Name: iMac
Model Identifier: iMac13,1
Processor Name: Intel Core i5
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Kernel Panic:
Interval Since Last Panic Report: 863847 sec
Panics Since Last Report: 1
Anonymous UUID:
Mon Sep 23 17:09:30 2013
panic(cpu 0 caller 0xffffff7f8f51ff33): NVRM[0/1:0:0]: Read Error 0x00000144: CFG 0x0fd810de 0x00100406 0xb0000000, BAR0 0x103000000 0xffffff81e0f99000 0x0e7180a2, D0, P0/4
Backtrace (CPU 0), Frame : Return Address
0xffffff81cf8fbcc0 : 0xffffff800ec1d626
0xffffff81cf8fbd30 : 0xffffff7f8f51ff33
0xffffff81cf8fbdf0 : 0xffffff7f8f5f412d
0xffffff81cf8fbe30 : 0xffffff7f8f90be2e
0xffffff81cf8fbe50 : 0xffffff7f8f526c67
0xffffff81cf8fbef0 : 0xffffff7f8f4c4651
0xffffff81cf8fbf10 : 0xffffff800f04a9c8
0xffffff81cf8fbf40 : 0xffffff7f8f173865
0xffffff81cf8fbf50 : 0xffffff7f90faaead
0xffffff81cf8fbf60 : 0xffffff7f90fb250b
0xffffff81cf8fbf80 : 0xffffff800ecb7c8f
0xffffff81cf8fbfd0 : 0xffffff800ecce338
0xffffff81e08a3890 : 0xffffff7f8f6bbfba
0xffffff81e08a38b0 : 0xffffff7f8f6ccceb
0xffffff81e08a3a40 : 0xffffff7f8f4c0970
0xffffff81e08a3ac0 : 0xffffff7f8f4ac57b
0xffffff81e08a3b30 : 0xffffff7f8f4ac9dd
0xffffff81e08a3b70 : 0xffffff7f8f472a6d
0xffffff81e08a3bc0 : 0xffffff800f0681f3
0xffffff81e08a3c20 : 0xffffff800f065e2f
0xffffff81e08a3d70 : 0xffffff800ec98c01
0xffffff81e08a3e80 : 0xffffff800ec20b3d
0xffffff81e08a3eb0 : 0xffffff800ec10448
0xffffff81e08a3f00 : 0xffffff800ec1961b
0xffffff81e08a3f70 : 0xffffff800eca6536
0xffffff81e08a3fb0 : 0xffffff800ecce9e3
Kernel Extensions in backtrace:
com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f172000->0xffffff7f8f196fff
com.apple.driver.AppleACPIPlatform(1.7)[D49DC2E0-97DF-32E6-A8ED-7A12EF1AA51B]@0 xffffff7f90fa4000->0xffffff7f90ffbfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8fe1e000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f172000
com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8f467000->0xffffff7f8f49efff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f172000
com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8f4aa000->0xffffff7f8f4bbfff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8f467000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f172000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8f4 be000->0xffffff7f8f763fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f172000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8f4aa000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8f467000
com.apple.nvidia.gk100hal(8.1.2)[8007AA34-6789-37E9-B069-A414AA26C6B6]@0xffffff 7f8f76f000->0xffffff7f8faa0fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8f4 be000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f172000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000ea00000
Kernel text base: 0xffffff800ec00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 30955729284596
last loaded kext at 3449783312757: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f910ab000, size 16384)
last unloaded kext at 3509845520518: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f910ab000, size 12288)
loaded kexts:
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.1.0
com.apple.filesystems.smbfs 1.8.4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.GeForce 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleSDXC 1.4.2
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.gk100hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 2.9f8
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738424255352D474E2D4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738424255352D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a120000 / 4
USB Device: CTH-470, 0x056a (WACOM Co., Ltd.), 0x00de, 0x1a123000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0x1a122000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 5That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You may already have ruled out some of these.
Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model.
The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
Connecting more than one display is another reported trigger for OS X bugs.
If your system is not fully up to date, running Software Update might get you a bug fix.
In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
ITunes preventing Mac OS X Shutting down
Whenever I start iTunes I am unable to shut down my Mac Pro. Latest versions of OS and of iTunes.
Same behavior whether I quite iTunes or leave it running before shut down. When quitting iTunes it does actually appear to go away.
However, something is lingering on that is getting in the way of a shut down.
Any ideas?
Steve W.Hi ks315,
first of all: WELCOME TO THE DISCUSSIONS!
This is a known problem (MacBook: Shuts down intermittently) and was solved with this update: MacBook SMC Firmware Update 1.1
If this answered your question please consider granting some stars: Why reward points? -
Why does my mac book keep shutting down? I mean it's on and then off suddenly
Why does my mac book keep shutting down? I mean it's on and then off suddenly
Do any informative dialogs appear after you restart it?
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on Mac portables with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery (to remove the battery - click here: MacBook or MacBook Pro).
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Still having problems? Replace steps 6 and 7 with the following:
Reconnect just the MagSafe power adapter.
Press the power button to turn on the computer,
Then reconnect the battery.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light will cycle off / on once.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
My Mac book pro shuts down after starting
My Mac book pro shuts down after a few second. I have to press the start button multiple time before uploading
MacBook Pro (17 -inch, Mid 2009) OS X Yosemite Version 10.10.2
Processor 2.8 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Startup Disk Macintosh HD
Graphics NVIDIA GeForce 9400M 256 MB
Serial Number W8******8YB
Disk Utility Message:
Repairing permission for "Macintosh HD"
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOSARDAge nt" has been modifiedand wil not be repaired
Group differs on "Library/Printers/InstallerPrinters.plist";should be 80; group is 0.
Permission differs on "Library/Printers/InstalledPrinters.plist" should be -rw-rw-rw ; tey are -rw-r---r--
Repaired "Library/Printers/InstalledPrinters.plist"
Group differs on " Library/Preferences/com.apple.alf.plist" should be 80; group is 0.
Repaired "Library/Prefernces/com.apple.alf.plist"
User differs on "private/var/db/displaypolicyd"; should be 0; user is 244
Group differs on "private/var/db/dispaypolicyd:; should be 0 group is 244
Repaired "private/var/db/displaypolicyd"
Permission repair complete
I was not able to fix the problem,
TinTin 15
<Personal Information Edited by Host> -
Changed password mac will not shut down why
changed password mac book pro computer will not shut down why
What about "mac will not shut down" That was the question originally?
Change your password at iforgot.apple.com, sign out and sign back in.
Reboot before you do this. -
Mac mini keeps shutting down for no reason
My mac mini keeps shutting down for no reason. If I try to turn it on right after it shuts down, it won't or I may hear a chine, power light lit up for about 5 seconds and turns off. I have to wait a while before it would turn on again. And sometimes it stays on for 15 min, 2 hrs or 1 full night ... but then the cycle happens again.
Make sure the power cord is attached firmly to the back of the Mini. If so, try a clean install of Snow Leopard (or whatever version of OS X it came with). If neither of those suggestions works, it's likely a bad power supply, in which case you'll need to take it to an Apple store or call Apple support.
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Hang at Shut Down... When exactly are drives safely unmounted?
My Mac often hangs at shut down (like many others). I typically get all icons, dock, and menu bar removed and am left with the desktop picture, or sometimes I'll get to the blue screen (after the desktop picture has gone) and get the circle made of straight lines that just continually loop.
My question is: Have the drives unmounted and therefore aren't potentially damaged due to the power being forcefully cut off (holding the power button), or are they still mounted and therefore possibly damaged requiring (to be safe) another round of DiskWarrior magic?
I'm getting tired of spending all of my time running DiskWarrior. Are these fixes necessary?
any thoughts are welcome and appreciated!Hi! I'd be concerned because the last command that the OS gives at shutdown is for the drive heads to "park" after which the power to them is turned off. If they are not "parking" the heads properly it could cause problems. I'd investigate unhooking the external attached devices to see if any of them are hanging the shutdown but also if you have several volumes or drives attached to the computer if often takes a seemingly long time for the OS to complete the disk chores at shutdown. Have you waited at least 5 min+ to see if it will shutdown? Also if Diskwarrior shows anything in "RED" then the directories definitely are having problems and should be corrected. Often a directory will suffer damage but continue to mount and function until the corruption finally gets so bad it crashes. Regular use of DW usually keeps them in good shape. Tom
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