My MAC is running very slow and i am a complete novice and don't know what to do. i have had my Mac since 2008 and its probably in a mess. if you can help i would be grateful. EtreCheck version: 1.9.15 (52) Report generated 8 September 2014 09:09:26

My MAC runs very slow. Rainbow wheel every time i try to go somewhere. Im a complete MAC novice. Only really use it for iTunes and email. the odd document here and there. The odd spreadsheet. Was brought up on a PC. I would imagine my system is in  mess. I think i downloaded that Mackeeper which i have just discovered was not a good idea. I found a thread about EtreCheck and it suggested i posted the report of my machine which i have done.I only have 2GB of space. Not sure how much i have left. My wife keeps putting photos on here like they are going out of fashion. Bought the machine in 2008 because everybody said you have a MAC. I've never really got to grips with it but at least it worked. Now it does not run very well at all. That spinning wheel is driving me mad. HELP please, never ever used a forum light this either so please go gentle on me. Cheers Paul
EtreCheck version: 1.9.15 (52)
Report generated 8 September 2014 09:09:26 BST
Hardware Information: ?
  iMac (20-inch, Early 2008) (Verified)
  iMac - model: iMac8,1
  1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
  2 GB RAM
Video Information: ?
  ATI Radeon HD 2600 Pro - VRAM: 256 MB
  iMac 1680 x 1050
System Software: ?
  OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:45
Disk Information: ?
  Hitachi HDP725032GLA380 disk0 : (320.07 GB)
  S.M.A.R.T. Status: Verified
  EFI (disk0s1) <not mounted>: 209.7 MB
  Macintosh HD (disk0s2) / [Startup]: 319.21 GB (117.84 GB free)
  Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: ?
  Apple Inc. Built-in iSight
  Apple Inc. BRCM2046 Hub
  Apple Inc. Bluetooth USB Host Controller
  Bose Corporation Bose USB Audio
  Apple Computer, Inc. IR Receiver
Gatekeeper: ?
  Mac App Store and identified developers
Launch Daemons: ?
  [loaded] com.adobe.fpsaud.plist Support
  [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
  [running] com.trusteer.rooks.rooksd.plist Support
  [loaded] net.sourceforge.MonolingualHelper.plist Support
Launch Agents: ?
  [running] com.trusteer.rapport.rapportd.plist Support
User Login Items: ?
  iTunesHelper
Internet Plug-ins: ?
  Google Earth Web Plug-in: Version: 5.1 Support
  Default Browser: Version: 537 - SDK 10.9
  Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
  OfficeLiveBrowserPlugin: Version: 12.3.6 Support
  Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
  FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
  AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
  Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
  iPhotoPhotocast: Version: 7.0
  QuickTime Plugin: Version: 7.7.3
  eMusicRemote: Version: (null) Support
  eMusic: Version: Unknown
Audio Plug-ins: ?
  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
  AirPlay: Version: 2.0 - SDK 10.9
  AppleAVBAudio: Version: 203.2 - SDK 10.9
  iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
  Flash Player  Support
  Flip4Mac WMV  Support
  Trusteer Endpoint Protection  Support
Time Machine: ?
  Time Machine not configured!
Top Processes by CPU: ?
      2% iTunes
      2% WindowServer
      0% coreaudiod
      0% fontd
      0% rapportd
Top Processes by Memory: ?
  178 MB Finder
  133 MB com.apple.WebKit.WebContent
  109 MB iTunes
  92 MB Safari
  63 MB com.apple.quicklook.satellite
Virtual Memory Information: ?
  24 MB Free RAM
  821 MB Active RAM
  807 MB Inactive RAM
  291 MB Wired RAM
  338 MB Page-ins
  680 KB Page-outs

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Similar Messages

  • Here are my Etrecheck results....can anyone help me get my computer faster?  Problem description: Computer very slow-.and unresponsive  EtreCheck version: 2.1.8 (121) Report generated April 16, 2015 at 10:19:42 AM EDT

    Problem description:
    Computer very slow….and unresponsive
    EtreCheck version: 2.1.8 (121)
    Report generated April 16, 2015 at 10:19:42 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 412
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 512 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 7 days 18:4:45
    Disk Information: ℹ️
        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (299.54 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Western Digital My Passport 0748 500.07 GB
            EFI (disk3s1) <not mounted> : 210 MB
            My Passport (disk3s2) /Volumes/My Passport : 499.73 GB (126.16 GB free)
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
        [loaded]    com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
        [loaded]    com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        6 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        6 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.coupons.coupond.plist [Click for support]
        [running]    com.mcafee.menulet.plist [Click for support]
        [running]    com.mcafee.reporter.plist [Click for support]
        [running]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [unknown]    com.mcafee.ssm.ScanFactory.plist [Click for support]
        [unknown]    com.mcafee.ssm.ScanManager.plist [Click for support]
        [running]    com.mcafee.virusscan.fmpd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WDSecurityHelper    UNKNOWN  (missing value)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
        WDDriveUtilityHelper    UNKNOWN  (missing value)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
    Internet Plug-ins: ℹ️
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Stamps.com: Version: 1.1.13 [Click for support]
        DISH Anywhere Player: Version: 2.7.2.0 [Click for support]
    Safari Extensions: ℹ️
        SiteAdvisor
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 199.33 GB
        Destinations:
            My Passport [Local]
            Total size: 499.73 GB
            Total number of backups: 29
            Oldest backup: 2013-05-17 22:06:43 +0000
            Last backup: 2015-03-27 16:16:56 +0000
            Size of backup disk: Too small
                Backup size 499.73 GB < (Disk used 199.33 GB X 3)
    Top Processes by CPU: ℹ️
             6%    backupd
             5%    WindowServer
             1%    Google Chrome
             1%    loginwindow
             1%    mtmd
    Top Processes by Memory: ℹ️
        289 MB    Google Chrome Helper
        189 MB    Google Chrome
        84 MB    backupd
        78 MB    Mail
        77 MB    Finder
    Virtual Memory Information: ℹ️
        17 MB    Free RAM
        1.22 GB    Active RAM
        1.22 GB    Inactive RAM
        996 MB    Wired RAM
        54.55 GB    Page-ins
        1.93 GB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 03:11:54 PM    /Library/Logs/DiagnosticReports/softwareupdated_2015-04-14-151154_[redacted].cp u_resource.diag [Click for details]

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.
    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • My mac is running very slow.  what can i do to find out what's wrong?

    Hi! My mac is running very slow!  What can I do to check what's wrong?

    How much RAM is installed?
    How full is your Mac's hard drive?
    Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X.
    Do you run any "crapware" like Mackeeper or any other type of "crapware" like so called hard drive "cleaning" apps? 

  • TS3276 I am no longer receiving my mail.  All my settings are the same and I can send mail.  The connection doctor says I am connected, but I am no longer receiving anything.  If you can help, I would appreciate it. Keep it simple, please.

    I am no longer receiving my mail.  All my settings are the same and I can send mail.  The connection doctor says I am connected, but I am no longer receiving anything.  If you can help, I would appreciate it. Keep it simple, please.

  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Disconnect
        Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
        Destinations:
            Backup [Local]
            Total size: 63.67 GB
            Total number of backups: 1
            Oldest backup: 2015-02-23 16:16:08 +0000
            Last backup: 2015-02-23 16:16:08 +0000
            Size of backup disk: Too small
                Backup size 63.67 GB < (Disk used 80.29 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    loginwindow
             0%    AppleSpell
             0%    SophosUIServer
             0%    SophosAntiVirus
    Top Processes by Memory: ℹ️
        118 MB    InterCheck
        101 MB    SophosScanD
        60 MB    Dropbox
        54 MB    mds_stores
        41 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
        1.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 21, 2015, 11:18:52 AM    Self test - passed
        Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
        Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

    Linc Davis wrote:
    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
    The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB  RAM installed.  The Etrecheck report can be very informative if one takes the time to examine it. 
    Ciao.

  • Mac randomly runs very slow in short bursts..

    This is another "My iMac is running slow" question, but after searching extensively online, I couldn't find anyone with a problem quite like mine (or at least a cure for it)
    I'll begin by saying Ive recently wiped my Mac clean and only restored my important files like Documents and Music etc. Nothing harmful at least. It worked great for a bit! But after a day or two my Mac started running slow. E.g apps loading up really slow, generally really sluggish and definitely not normal. But its as if these bouts of sluggishness came in short bursts, for about 10 - 15 mins and then it would be fine again.. I've checked the Activity Monitor during these slow periods but nothing seemed to hog CPU or RAM. I've run MemCheck to test the RAM, seemed fine. Ive verified disk, no errors. I just cannot work out whats wrong! Since the wipe I haven't used my Mac any differently from before and I've made sure not to download anything like 'CleanMyMac' software.
    System Specs:
    iMac 27 inch
    Yosemite 10.10.2
    i3 3.2Gz Processor
    8 Gb RAM
    I've tried finding patterns as to when these moments occurs and a few times it tends to start when I opened a new tab in Safari and searched for something, webpages would load very very slow or not at all, and thus the entire Mac would slow with it. So I switched to Chrome.. But it happened again. Could it be internet related? I've got an external HD using TimeMachine to keep things backed up, but I really don't want to restore because I tried that already but the problem came back. Is it something simple like reseting PRAM (whatever that is)?
    Hope someone can help!
    Cheers!  

    Hope this helps!
    EtreCheck version: 2.1.7 (114)
    Report generated 29 January 2015 23:44:05 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 3.2 GHz Intel Core i3 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 5670 - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 14:13:41
    Disk Information: ℹ️
        WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (883.87 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
        Western Digital My Passport 07B8 1 TB
            EFI (disk1s1) <not mounted> : 210 MB
            My Passport for Mac (disk1s2) /Volumes/My Passport for Mac : 999.31 GB (833.79 GB free)
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Turtle Beach Turtle Beach PX22
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Anywhere
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [invalid?]    com.MadCatz.MadCatzSmartTechnology.plist [Support]
        [loaded]    com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Support]
        [invalid?]    com.adobe.SwitchBoard.plist [Support]
        [loaded]    com.ea.origin.ESHelper.plist [Support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [loaded]    com.valvesoftware.steamclean.plist [Support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
        Default Browser: Version: 600 - SDK 10.10
    Safari Extensions: ℹ️
        Evernote Web Clipper [Installed]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Support]
        Java  [Support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 115.47 GB
        Destinations:
            My Passport for Mac [Local]
            Total size: 999.31 GB
            Total number of backups: 19
            Oldest backup: 2015-01-15 22:04:31 +0000
            Last backup: 2015-01-29 23:29:02 +0000
            Size of backup disk: Adequate
                Backup size 999.31 GB > (Disk used 115.47 GB X 3)
    Top Processes by CPU: ℹ️
             3%    WindowServer
             2%    sysmond
             0%    Google Chrome
             0%    fontd
             0%    Activity Monitor
    Top Processes by Memory: ℹ️
        206 MB    Google Chrome
        163 MB    softwareupdated
        146 MB    mds_stores
        112 MB    Finder
        103 MB    spindump
    Virtual Memory Information: ℹ️
        3.75 GB    Free RAM
        3.14 GB    Active RAM
        856 MB    Inactive RAM
        837 MB    Wired RAM
        6.33 GB    Page-ins
        909 KB    Page-outs
    Diagnostics Information: ℹ️
        Jan 29, 2015, 09:31:03 AM    Self test - passed
        Jan 29, 2015, 11:00:46 PM    /Library/Logs/DiagnosticReports/Memory Clean_2015-01-29-230046_[redacted].cpu_resource.diag [Details]
        Jan 28, 2015, 05:17:46 PM    /Library/Logs/DiagnosticReports/Safari_2015-01-28-171746_[redacted].hang

  • My Mac is running very Slow

    Hello Everyone,
    for the past couple of months my mac has been preforming slower to the point where it takes me ten minutes to type in my password to log in what puzzles me is that I use less than 1/5 of my hard-rive and I only use 2-3 application at a time.
    Thank you,
    Tom
    P.S  I was told to include this report
    Problem description:
    computer running slow
    EtreCheck version: 2.1.8 (121)
    Report generated March 15, 2015 at 12:41:10 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 321
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 2 days 13:20:9
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (421.99 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Configuration files: ℹ️
        /etc/hosts - Count: 20
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.driver.JRDMassStorageDriver32 (1.0.1) [Click for support]
        [not loaded]    com.driver.JRDMassStorageDriver64 (1.0.1) [Click for support]
        [not loaded]    com.driver.JRDUSBModemData32 (1.0.1) [Click for support]
        [not loaded]    com.driver.JRDUSBModemData64 (4.0.8) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        9 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.installd.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        12 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.rim.BBAlbumArtCacher.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
        [running]    org.chromium.chromoting.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.ea.origin.ESHelper.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.iobit.AMCDaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [running]    com.iobit.MacBoosterMini.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Google Chrome    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Drive    Application  (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Default Browser: Version: 600 - SDK 10.10
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: Unknown
    3rd Party Preference Panes: ℹ️
        None
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            26%    WindowServer
             7%    Safari
             5%    coreaudiod
             3%    hidd
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        275 MB    com.apple.WebKit.WebContent
        86 MB    Finder
        73 MB    SophosScanD
        73 MB    Safari
        73 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        70 MB    Free RAM
        1.53 GB    Active RAM
        1.44 GB    Inactive RAM
        673 MB    Wired RAM
        32.15 GB    Page-ins
        1.58 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 15, 2015, 11:56:33 AM    /Library/Logs/DiagnosticReports/OmniDiskSweeper_2015-03-15-115633_[redacted].cp u_resource.diag [Click for details]
        Mar 15, 2015, 11:38:06 AM    /Library/Logs/DiagnosticReports/Image Capture_2015-03-15-113806_[redacted].hang
        Mar 14, 2015, 04:51:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65148_[redacted].crash
        Mar 14, 2015, 04:51:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65133_[redacted].crash
        Mar 14, 2015, 04:51:22 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65122_[redacted].crash
        Mar 14, 2015, 04:51:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65110_[redacted].crash
        Mar 14, 2015, 04:51:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65102_[redacted].crash
        Mar 14, 2015, 04:50:49 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65049_[redacted].crash
        Mar 14, 2015, 04:50:37 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65037_[redacted].crash
        Mar 14, 2015, 04:50:30 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65030_[redacted].crash
        Mar 14, 2015, 04:50:17 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65017_[redacted].crash
        Mar 14, 2015, 04:50:09 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 65009_[redacted].crash
        Mar 14, 2015, 04:49:57 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 64957_[redacted].crash
        Mar 14, 2015, 04:49:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 64954_[redacted].crash
        Mar 14, 2015, 03:30:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 53059_[redacted].crash
        Mar 14, 2015, 03:30:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 53048_[redacted].crash
        Mar 14, 2015, 03:30:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 53038_[redacted].crash
        Mar 14, 2015, 03:30:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 53028_[redacted].crash
        Mar 14, 2015, 03:30:17 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 53017_[redacted].crash
        Mar 14, 2015, 03:30:13 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 53013_[redacted].crash
        Mar 14, 2015, 01:42:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 34202_[redacted].crash
        Mar 14, 2015, 01:41:51 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-1 34151_[redacted].crash
        Mar 14, 2015, 12:37:35 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03735_[redacted].crash
        Mar 14, 2015, 12:37:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03725_[redacted].crash
        Mar 14, 2015, 12:37:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03714_[redacted].crash
        Mar 14, 2015, 12:37:04 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03704_[redacted].crash
        Mar 14, 2015, 12:36:53 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03653_[redacted].crash
        Mar 14, 2015, 12:36:43 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03643_[redacted].crash
        Mar 14, 2015, 12:36:32 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03632_[redacted].crash
        Mar 14, 2015, 12:36:24 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03624_[redacted].crash
        Mar 14, 2015, 12:36:11 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03611_[redacted].crash
        Mar 14, 2015, 12:36:01 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03601_[redacted].crash
        Mar 14, 2015, 12:35:56 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03556_[redacted].crash
        Mar 14, 2015, 12:35:41 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03541_[redacted].crash
        Mar 14, 2015, 12:35:29 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03529_[redacted].crash
        Mar 14, 2015, 12:35:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03518_[redacted].crash
        Mar 14, 2015, 12:35:08 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03508_[redacted].crash
        Mar 14, 2015, 12:34:57 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03457_[redacted].crash
        Mar 14, 2015, 12:34:47 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03447_[redacted].crash
        Mar 14, 2015, 12:34:37 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03437_[redacted].crash
        Mar 14, 2015, 12:34:26 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-14-0 03426_[redacted].crash
        Mar 13, 2015, 05:09:21 PM    /Library/Logs/DiagnosticReports/iTunes_2015-03-13-170921_[redacted].cpu_resourc e.diag [Click for details]
        Mar 13, 2015, 01:01:00 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 30100_[redacted].crash
        Mar 13, 2015, 01:00:51 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 30051_[redacted].crash
        Mar 13, 2015, 01:00:39 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 30039_[redacted].crash
        Mar 13, 2015, 01:00:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 30029_[redacted].crash
        Mar 13, 2015, 01:00:19 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 30019_[redacted].crash
        Mar 13, 2015, 01:00:09 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 30009_[redacted].crash
        Mar 13, 2015, 12:59:57 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25957_[redacted].crash
        Mar 13, 2015, 12:59:46 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25946_[redacted].crash
        Mar 13, 2015, 12:59:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25935_[redacted].crash
        Mar 13, 2015, 12:59:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25924_[redacted].crash
        Mar 13, 2015, 12:59:13 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25913_[redacted].crash
        Mar 13, 2015, 12:59:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25903_[redacted].crash
        Mar 13, 2015, 12:58:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25852_[redacted].crash
        Mar 13, 2015, 12:58:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25842_[redacted].crash
        Mar 13, 2015, 12:58:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25831_[redacted].crash
        Mar 13, 2015, 12:58:21 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25821_[redacted].crash
        Mar 13, 2015, 12:58:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25810_[redacted].crash
        Mar 13, 2015, 12:57:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25759_[redacted].crash
        Mar 13, 2015, 12:57:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-13-1 25748_[redacted].crash
        Mar 12, 2015, 11:17:36 PM    Self test - passed

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
    You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1290 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1 400 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' 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*(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, 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split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */    /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^  |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') exit;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'G -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex|sudo:" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '~ "kMDItemKind=Package"' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 88;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
    [Process started]
            Part 1 of 8 done at … sec
            Part 8 of 8 done at … sec
            The test results are on the Clipboard.
            Please close this window.
    [Process completed]
    The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
    Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
    12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Mac suddenly running very slow, need advice on EtreCheck results

    Problem description:
    After a week of vacation, Mac is running very slow and unable to accomplish simple tasks. Restart and automatic updates do not seem to help, this is the EtreCheck results after most recent restart. Is the problem my HD? I am about to run a hardware test. Thanks for any help!!
    EtreCheck version: 2.1.8 (121)
    Report generated March 26, 2015 at 12:36:10 PM PDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 2048 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:46:57
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 899.32 GB (744.49 GB free) - 69 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 100.03 GB (7.27 GB free)
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        BUFFALO INC. HD-GDU3 3 TB
            EFI (disk1s1) <not mounted> : 315 MB
            Time Machine (disk1s2) /Volumes/Time Machine : 700.00 GB (441.58 GB free)
            NTFS (disk1s3) /Volumes/NTFS : 1.80 TB (1.77 TB free)
            ExFAT (disk1s4) /Volumes/ExFAT : 500.01 GB (436.70 GB free)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Keyboard Hub
            Apple Inc. iPhone
            Apple Inc. Apple Keyboard
        Logitech USB LaserStream(TM) Mouse
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    org.virtualbox.kext.VBoxDrv (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxUSB (4.2.16) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.livescribe.kext.LivescribeSmartpen (1) [Click for support]
    Startup Items: ℹ️
        VirtualBox: Path: /Library/StartupItems/VirtualBox
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.teamviewer.teamviewer.plist [Click for support]
        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.livescribe.PenCommService.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [running]    com.teamviewer.teamviewer_service.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        PollockShare    Volume  (/Volumes/PollockShare)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        BackUp    Volume  (/Volumes/BackUp)
        BootChamp    Application  (/Users/[redacted]/Downloads/BootChamp.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
    Safari Extensions: ℹ️
        SiteAdvisor
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
        TeXDistPrefPane  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 899.32 GB Disk used: 154.83 GB
        Destinations:
            Time Machine [Local]
            Total size: 700.00 GB
            Total number of backups: 93
            Oldest backup: 2014-02-21 22:42:44 +0000
            Last backup: 2015-03-26 18:26:48 +0000
            Size of backup disk: Adequate
                Backup size 700.00 GB > (Disk used 154.83 GB X 3)
    Top Processes by CPU: ℹ️
            27%    com.apple.appkit.xpc.openAndSavePanelService
             5%    WindowServer
             4%    Get Backup Lite
             3%    Finder
             3%    Mendeley Desktop
    Top Processes by Memory: ℹ️
        344 MB    Mendeley Desktop
        241 MB    Google Chrome
        223 MB    mds_stores
        148 MB    Google Chrome Helper
        137 MB    Finder
    Virtual Memory Information: ℹ️
        8.52 GB    Free RAM
        4.86 GB    Active RAM
        2.13 GB    Inactive RAM
        1.66 GB    Wired RAM
        3.61 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 26, 2015, 11:45:20 AM    Self test - passed

    armypunk wrote:
    My backup is up to date, I ran a hardware check and found no issues, then ran the Disk Utility and it also said it found no issues but I hit repair anyways. After a restart I ran EtreCheck again and this is what came out. The computer is still horribly sluggish. Do I just keep repeating the Disk Utility check and repair step???
    EtreCheck version: 2.1.8 (121)
    Report generated March 26, 2015 at 3:20:28 PM PDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 2048 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:41
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 899.32 GB (745.69 GB free) - 24 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 100.03 GB (7.27 GB free)
        OPTIARC DVD RW AD-5690H
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. iPad
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        Logitech USB LaserStream(TM) Mouse
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    org.virtualbox.kext.VBoxDrv (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxUSB (4.2.16) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.livescribe.kext.LivescribeSmartpen (1) [Click for support]
    Startup Items: ℹ️
        VirtualBox: Path: /Library/StartupItems/VirtualBox
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.teamviewer.teamviewer.plist [Click for support]
        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.livescribe.PenCommService.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [running]    com.teamviewer.teamviewer_service.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        PollockShare    Volume  (/Volumes/PollockShare)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        BackUp    Volume  (/Volumes/BackUp)
        BootChamp    Application  (/Users/[redacted]/Downloads/BootChamp.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
    Safari Extensions: ℹ️
        SiteAdvisor
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
        TeXDistPrefPane  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 899.32 GB Disk used: 153.63 GB
        Destinations:
            Time Machine [Local]
            Total size: 700.00 GB
            Total number of backups: 93
            Oldest backup: 2014-02-21 22:42:44 +0000
            Last backup: 2015-03-26 18:26:48 +0000
            Size of backup disk: Adequate
                Backup size 700.00 GB > (Disk used 153.63 GB X 3)
    Top Processes by CPU: ℹ️
             2%    WindowServer
             2%    mds_stores
             1%    mds
             0%    fontd
             0%    Dropbox
    Top Processes by Memory: ℹ️
        124 MB    mds_stores
        120 MB    Spotify Helper
        103 MB    Finder
        103 MB    Google Drive
        86 MB    Dropbox
    Virtual Memory Information: ℹ️
        12.99 GB    Free RAM
        2.25 GB    Active RAM
        561 MB    Inactive RAM
        1.37 GB    Wired RAM
        1.31 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 26, 2015, 03:04:16 PM    Self test - passed
    You have had 2 experienced users tell you the HD may be failing, looking at your latest report this confirms the suspicion. Take the machine to either an Apple Store or AASP and have it professionally diagnosed.

  • Mac mini running very slow after downloading yosemite

    Why is my mac mini (mid 2011) 2.5GHz Intel Core i5 now running very slow in all aspects after upgrading to OS X yosemite 10.10.1?
    Here is a recent EtreCheck Report
    Problem description:
    Mac mini running very slow after upgrading to yosemite
    EtreCheck version: 2.1.6 (109)
    Report generated January 21, 2015 at 2:56:48 PM PST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      Mac mini (Mid 2011) (Technical Specifications)
      Mac mini - model: Macmini5,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      AMD Radeon HD 6630M - VRAM: 256 MB
      Cinema HD 1920 x 1200
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 15 days 18:52:31
    Disk Information: ℹ️
      Hitachi HTS545050B9A302 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (235.76 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Computer, Inc. Apple Cinema HD Display
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple, Inc. Keyboard Hub
      Apple Inc. Apple Keyboard
      Primax Electronics Apple Optical USB Mouse
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.CallHistorySyncHelper.plist
      [killed] com.apple.cloudd.plist
      [killed] com.apple.cmfsyncagent.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.EscrowSecurityAlert.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.Maps.pushdaemon.plist
      [killed] com.apple.nsurlsessiond.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.rcd.plist
      [killed] com.apple.sbd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      [killed] com.apple.warmd_agent.plist
      [killed] com.apple.xpc.loginitemregisterd.plist
      15 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.awdd.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.emond.aslmanager.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.installd.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.nsurlsessiond.plist
      [killed] com.apple.periodic-daily.plist
      [killed] com.apple.periodic-monthly.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.softwareupdate_download_service.plist
      [killed] com.apple.tccd.system.plist
      [killed] com.apple.wdhelper.plist
      [killed] com.apple.xpc.smd.plist
      16 processes killed due to memory pressure
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN  (missing value)
      AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      CDSBupd Application  (/Applications/ConceptDraw Office 2/Solution Browser.app/Contents/MacOS/CDSBupd.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 [Support]
      FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      GoPro  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          27% mds
          12% WindowServer
          1% discoveryd
          1% Microsoft Word
          1% Mail
    Top Processes by Memory: ℹ️
      253 MB discoveryd
      64 MB Mail
      52 MB Safari
      43 MB iTunes
      43 MB Preview
    Virtual Memory Information: ℹ️
      42 MB Free RAM
      768 MB Active RAM
      744 MB Inactive RAM
      993 MB Wired RAM
      104.37 GB Page-ins
      4.15 GB Page-outs

    More memory will help:
      4.15 GB Page-outs
      16 processes killed due to memory pressure
      15 processes killed due to memory pressure

  • My mac is running very slow ,how do i fix it

    my apple mac is running very slow and always frezzes and says kill pages, i am yousing virgin broadband, i tryed that mac keeper and it ran a scan and said it was very slow and wanted £89 to fix it ,is there ant other way to fix this problem ?

    MacKeeper IS one of your problems and should not be installed.
    Lots of things to ask but you want an answer without first providing enough details to go on.
    RAM
    Disk drives and free space
    Mac model
    Whether you are running 10.6.8 or actually later
    Safe Boot and other maintenance, like Disk Utility in Recovery Mode or from another hard drive
    Clone the system and backup data
    Move all the user data to another disk drive and free up boot drive
    What apps other than Pages which is normally not an issue (there is a forum for Pages)
    What you are trying to open or do in Pages and if the file or preferences are the issue.

  • Mac is running very slow rainbow wheel is popping up all the time

    mac is running very slow rainbow wheel is popping up all the time

    This happened to my iMac a few months ago. Back-up your data then RUN, don't walk to your local Apple repair store, your internal hard drive is failing. They were not able to retrieve any data from the original hard drive; the fix was a new hard drive. I was told the hard drives are made to last 2-5 years. Mine was about 3 years. Good luck!

  • Problem description: My Macbook air runs very slow since installed Yosemite a few days ago  EtreCheck version: 2.0.6 (91) Report generated October 24, 2014 at 12:07:13 GMT 3  Hardware Information: ️ MacBook Air (13-inch, Mid 2012) (Verified) MacBoo

    Problem description:
    My Macbook air runs very slow since installed Yosemite a few days ago
    EtreCheck version: 2.0.6 (91)
    Report generated October 24, 2014 at 12:07:13 GMT+3
    Hardware Information: ℹ️
      MacBook Air (13-inch, Mid 2012) (Verified)
      MacBook Air - model: MacBookAir5,2
      1 2 GHz Intel Core i7 CPU: 2-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:15:57
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 249.77 GB (28.85 GB free)
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Access.app
      [loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [invalid?] com.cisco.anyconnect.gui.plist Support
      [invalid?] com.oracle.java.Java-Updater.plist Support
      [running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
      [invalid?] com.teamviewer.teamviewer.plist Support
      [invalid?] com.teamviewer.teamviewer_desktop.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.cisco.anyconnect.vpnagentd.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.oracle.java.Helper-Tool.plist Support
      [running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
      [loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
      [loaded] com.teamviewer.Helper.plist Support
      [invalid?] com.teamviewer.teamviewer_service.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.parallels.mobile.startgui.launchagent.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Moveslink2 Application (/Applications/Moveslink2.app)
      Quicksilver Application (/Applications/Quicksilver.app)
      Google Drive Application (/Applications/Google Drive.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      Dropbox UNKNOWN (missing value)
      EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      AdBlock
      OpenIE
      Facebook Photo Zoom
      Translate
      1-ClickWeather
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% fontd
          1% Google Drive
          0% Microsoft Database Daemon
          0% AppleSpell
    Top Processes by Memory: ℹ️
      180 MB Google Drive
      86 MB mds_stores
      86 MB SyncServicesAgent
      86 MB Google Chrome
      86 MB Finder
    Virtual Memory Information: ℹ️
      2.25 GB Free RAM
      2.84 GB Active RAM
      2.56 GB Inactive RAM
      936 MB Wired RAM
      3.88 GB Page-ins
      74 KB Page-outs

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • Hello my iphone 3gs just been stolen how can i block the iphone and how could i track it i don't know for sure if i have find my iphone? please help i got many accounts on it and i don't have a passcode :((

    hello my iphone 3gs just been stolen how can i block the iphone and how could i track it i don't know for sure if i have find my iphone? please help i got many accounts on it and i don't have a passcode :((

    It was never free for the 3GS.
    It is if the initial sign-up is done on an iPhone 4, iPad or iPod touch 4th gen.
    From http://support.apple.com/kb/HT4436:
    After I sign up for Find My iPhone for free, can I use it on other iOS devices?
    Yes, if your devices are running iOS 4.2. For example, you can sign up for Find My iPhone for free on your iPad and use the same account information to sign in to MobileMe on your iPhone 3GS and turn on Find My iPhone.

  • IMac running Mavericks 10.9.5; very slow, sluggish, apps freeze, mail is almost useless (gmail imap).  Here are the results from etrecheck:EtreCheck version: 1.9.15 (52) Report generated October 7, 2014 at 1:12:49 PM PDT  Hardwa

    My iMac has been sluggish for a long time; finally got around to posting here for help!
    I've tried using Onyx to clean it up and it helped a little, but it seems as if everything freezes up and forget about mail; I use apple mail with gmail (google docs) and it is constantly indexing, etc. I need to use the web browser to answer email and it's just not what I want from apple.
    Please help!
    Thanks
    Here is the EtreCheck results:
    EtreCheck version: 1.9.15 (52)
    Report generated October 7, 2014 at 1:12:49 PM PDT
    Hardware Information: ?
      iMac (27-inch, Mid 2011) (Verified)
      iMac - model: iMac12,2
      1 2.7 GHz Intel Core i5 CPU: 4 cores
      4 GB RAM
    Video Information: ?
      AMD Radeon HD 6770M - VRAM: 512 MB
      iMac 2560 x 1440
    System Software: ?
      OS X 10.9.5 (13F34) - Uptime: 0 days 0:38:12
    Disk Information: ?
      ST31000528AS disk0 : (1 TB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 999.35 GB (739.18 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-STDVDRW  GA32N 
    USB Information: ?
      Western Digital My Passport 07B8 1 TB
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted>: 209.7 MB
      My Passport for Mac (disk1s2) /Volumes/My Passport for Mac: 999.83 GB (663.13 GB free)
      Apple Computer, Inc. IR Receiver
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) Support
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
      [not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support
      [not loaded] com.wdc.driver.IOFireWireWDHID (1.1.2) Support
      [loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support
    Startup Items: ?
      EasyProject: Path: /Library/StartupItems/EasyProject
      Parallels: Path: /Library/StartupItems/Parallels
      RetroRun: Path: /Library/StartupItems/RetroRun
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.xackup.insync.ipcfsevents.plist Support
    Launch Agents: ?
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [loaded] com.marketcircle.daylite.dlbackuppersonal.plist Support
      [not loaded] com.spotify.webhelper.plist Support
    User Login Items: ?
      AirPort Base Station Agent
      Dropbox
      WDDriveUtilityHelper
      WDSecurityHelper
    Internet Plug-ins: ?
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      Google Earth Web Plug-in: Version: 6.0 Support
      Default Browser: Version: 537 - SDK 10.9
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      AdobePDFViewer: Version: 10.1.12 Support
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 Support
    Safari Extensions: ?
      YouTube5
      TrueNew(TM) Count for Gmail and Google Apps
      1-ClickWeather-1
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      WebEx64: Version: 1.0 Support
      Picasa: Version: 1.0 Support
      WebEx: Version: 1.0 Support
    3rd Party Preference Panes: ?
      Déjà Vu  Support
      Flash Player  Support
      Growl  Support
      Perian  Support
    Time Machine: ?
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 930.71 GB Disk used: 242.30 GB
      Destinations:
      Time Machine Backups [Local]
      Total size: 0 B
      Total number of backups: (null)
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 242.30 GB X 3)
      My Passport for Mac [Local] (Last used)
      Total size: 931.16 GB
      Total number of backups: 68
      Oldest backup: 2014-04-18 01:53:32 +0000
      Last backup: 2014-10-07 19:02:03 +0000
      Size of backup disk: Adequate
      Backup size 931.16 GB > (Disk used 242.30 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          3% WindowServer
          3% Mail
          1% mds_stores
          1% ocspd
          0% Google Chrome
    Top Processes by Memory: ?
      184 MB Finder
      102 MB Safari
      98 MB Mail
      78 MB Google Chrome
      70 MB mds_stores
    Virtual Memory Information: ?
      46 MB Free RAM
      1.29 GB Active RAM
      1.26 GB Inactive RAM
      871 MB Wired RAM
      976 MB Page-ins
      35 MB Page-outs

    Thanks; this is from the all messages window:
    10/7/14 1:11:41.714 PM quicklookd[449]: objc[449]: Class TSUMutableNumberFormat is implemented in both /Library/QuickLook/iWork.qlgenerator/Contents/MacOS/iWork and /System/Library/PrivateFrameworks/OfficeImport.framework/Versions/A/OfficeImpor t. One of the two will be used. Which one is undefined.
    10/7/14 1:11:41.714 PM quicklookd[449]: objc[449]: Class TSDBezierPath is implemented in both /Library/QuickLook/iWork.qlgenerator/Contents/MacOS/iWork and /System/Library/PrivateFrameworks/OfficeImport.framework/Versions/A/OfficeImpor t. One of the two will be used. Which one is undefined.
    10/7/14 1:11:41.714 PM quicklookd[449]: objc[449]: Class TSUBundleLookupClass is implemented in both /Library/QuickLook/iWork.qlgenerator/Contents/MacOS/iWork and /System/Library/PrivateFrameworks/OfficeImport.framework/Versions/A/OfficeImpor t. One of the two will be used. Which one is undefined.
    10/7/14 1:11:48.904 PM com.apple.IconServicesAgent[231]: main Failed to composit image for binding VariantBinding [0x339] flags: 0x8 binding: FileInfoBinding [0x155] - extension: wav, UTI: com.microsoft.waveform-audio, fileType: ????.
    10/7/14 1:11:48.904 PM quicklookd[449]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: wav, UTI: com.microsoft.waveform-audio, fileType: ???? request size:16 scale: 1
    10/7/14 1:11:59.194 PM WindowServer[92]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    10/7/14 1:12:01.359 PM WindowServer[92]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 3.17 seconds (server forcibly re-enabled them after 1.00 seconds)
    10/7/14 1:12:06.876 PM com.apple.IconServicesAgent[231]: main Failed to composit image for binding VariantBinding [0x367] flags: 0x8 binding: FileInfoBinding [0x183] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: ????.
    10/7/14 1:12:06.930 PM quicklookd[465]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: ???? request size:91 scale: 1
    10/7/14 1:12:31.844 PM com.apple.SecurityServer[26]: Session 100018 created
    10/7/14 1:12:33.249 PM com.apple.SecurityServer[26]: Killing auth hosts
    10/7/14 1:12:33.249 PM com.apple.SecurityServer[26]: Session 100017 destroyed
    10/7/14 1:13:46.332 PM osascript[525]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/Insync.osax"
    10/7/14 1:13:50.487 PM System Events[526]: .sdef warning for part of complex type 'any | number | boolean | date | list | record | text | data' used in suite 'Property List Suite': 'data' is not a valid type name.
    10/7/14 1:13:50.488 PM System Events[526]: .sdef warning for type 'text | missing value | any' attribute 'uniqueID' of class 'XML element' in suite 'XML Suite': AppleScript ID references may not work for this property because its type is not NSNumber- or NSString-derived.
    10/7/14 1:22:26.914 PM apsd[61]: Unrecognized leaf certificate
    10/7/14 1:22:30.000 PM kernel[0]: process Google Chrome[362] caught causing excessive wakeups. Observed wakeups rate (per sec): 155; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 149576
    10/7/14 1:22:30.733 PM ReportCrash[563]: Invoking spindump for pid=362 wakeups_rate=155 duration=291 because of excessive wakeups
    10/7/14 1:22:31.519 PM com.apple.SecurityServer[26]: Session 100019 created
    10/7/14 1:22:47.793 PM spindump[564]: Saved wakeups_resource.spin report for Google Chrome version 37.0.2062.124 (2062.124) to /Library/Logs/DiagnosticReports/Google Chrome_2014-10-07-132247_Alans-iMac.wakeups_resource.spin
    10/7/14 1:24:07.367 PM com.apple.SecurityServer[26]: Session 100020 created
    10/7/14 1:24:20.214 PM xpcproxy[573]: assertion failed: 13F34: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
    10/7/14 1:27:12.943 PM CalendarAgent[198]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=CoreDAVHTTPStatusErrorDomain Code=503 "The operation couldn’t be completed. (CoreDAVHTTPStatusErrorDomain error 503.)" UserInfo=0x7f8c324589f0 Account name .. , CalDAVErrFromRefresh=YES, CoreDAVHTTPHeaders=<CFBasicHash 0x7f8c3240aec0 [0x7fff76463f00]>{type = immutable dict, count = 12,
    entries =>
      0 : Content-Type = <CFString 0x7f8c326fab50 [0x7fff76463f00]>{contents = "application/vnd.google.gdata.error+xml; charset=UTF-8"}
      4 : Alternate-Protocol = <CFString 0x7f8c3261ea70 [0x7fff76463f00]>{contents = "443:quic,p=0.01"}
      5 : Content-Encoding = <CFString 0x7f8c326ef9b0 [0x7fff76463f00]>{contents = "gzip"}
      6 : Server = <CFString 0x7f8c326edbe0 [0x7fff76463f00]>{contents = "GSE"}
      7 : X-XSS-Protection = <CFString 0x7f8c326d3bf0 [0x7fff76463f00]>{contents = "1; mode=block"}
      8 : Expires = <CFString 0x7f8c326de6a0 [0x7fff76463f00]>{contents = "Tue, 07 Oct 2014 20:27:12 GMT"}
      9 : Transfer-Encoding = <CFString 0x7fff7694eea0 [0x7fff76463f00]>{contents = "Identity"}
      12 : Cache-Control = <CFString 0x7f8c326e99c0 [0x7fff76463f00]>{contents = "private, max-age=0"}
      13 : Date = <CFString 0x7f8c326da3c0 [0x7fff76463f00]>{contents = "Tue, 07 Oct 2014 20:27:12 GMT"}
      19 : X-Content-Type-Options = <CFString 0x7f8c32613d90 [0x7fff76463f00]>{contents = "nosniff"}
      21 : X-Frame-Options = <CFString 0x7f8c326b7ab0 [0x7fff76463f00]>{contents = "SAMEORIGIN"}
      22 : Vary = <CFString 0x7f8c326f2d00 [0x7fff76463f00]>{contents = "Origin, Referer, X-Origin"}
    10/7/14 1:32:33.126 PM com.apple.backupd[583]: Starting automatic backup
    10/7/14 1:32:33.128 PM com.apple.backupd[583]: Destination Time Machine Backups could not be found (url: (null) destinationID: 1A41CF64-9EB9-4452-9C68-7FD1D4AA0CDC)
    10/7/14 1:32:33.129 PM com.apple.backupd[583]: Backup failed with error 18: The backup disk could not be found.
    10/7/14 1:32:33.201 PM com.apple.backupd[583]: Starting automatic backup
    10/7/14 1:32:40.102 PM com.apple.backupd[583]: Backing up to /dev/disk1s2: /Volumes/My Passport for Mac/Backups.backupdb
    10/7/14 1:32:53.542 PM com.apple.backupd[583]: Will copy (34.7 MB) from Macintosh HD
    10/7/14 1:32:53.589 PM com.apple.backupd[583]: Found 833 files (37.6 MB) needing backup
    10/7/14 1:32:53.604 PM com.apple.backupd[583]: 3.5 GB required (including padding), 663.13 GB available
    10/7/14 1:34:34.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=603[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
    10/7/14 1:34:51.449 PM com.apple.backupd[583]: Copied 1017 items (37.5 MB) from volume Macintosh HD. Linked 7495.
    10/7/14 1:34:54.765 PM com.apple.backupd[583]: Will copy (124 KB) from Macintosh HD
    10/7/14 1:34:54.766 PM com.apple.backupd[583]: Found 32 files (124 KB) needing backup
    10/7/14 1:34:54.766 PM com.apple.backupd[583]: 3.46 GB required (including padding), 663.09 GB available
    10/7/14 1:34:58.371 PM com.apple.backupd[583]: Copied 65 items (125 KB) from volume Macintosh HD. Linked 764.
    10/7/14 1:34:59.804 PM com.apple.backupd[583]: Created new backup: 2014-10-07-133459
    10/7/14 1:35:02.966 PM com.apple.backupd[583]: Starting post-backup thinning
    10/7/14 1:35:21.833 PM com.apple.backupd[583]: Deleted /Volumes/My Passport for Mac/Backups.backupdb/Alan’s iMac/2014-10-06-125056 (14.5 MB)
    10/7/14 1:35:21.833 PM com.apple.backupd[583]: Post-backup thinning complete: 1 expired backups removed
    10/7/14 1:35:21.870 PM com.apple.backupd[583]: Backup completed successfully.
    10/7/14 1:37:47.508 PM apsd[61]: Unrecognized leaf certificate
    10/7/14 1:42:13.237 PM xpcproxy[615]: assertion failed: 13F34: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
    10/7/14 1:53:08.205 PM apsd[61]: Unrecognized leaf certificate
    10/7/14 1:58:39.689 PM Console[636]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
    10/7/14 1:58:41.770 PM WindowServer[92]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
    10/7/14 1:58:42.523 PM WindowServer[92]: common_reenable_update: UI updates were finally reenabled by application "Console" after 1.75 seconds (server forcibly re-enabled them after 1.00 seconds)
    10/7/14 2:08:28.567 PM apsd[61]: Unrecognized leaf certificate
    10/7/14 2:09:59.519 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.CD6ADA0B-2717-4CE5-A7A8-24BAC0018D97[306]) Exited with code: 1
    10/7/14 2:09:59.519 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.705EC731-1E84-4809-B639-AAB0195B51A5[305]) Exited with code: 1

  • My macbook pro is running slowly. How do I speed it up?  Problem description: Slow macbook pro  EtreCheck version: 2.1.2 (105) Report generated December 12, 2014 at 9:28:15 AM EST  Hardware Information: ️      MacBook Pro (13-inch, Late 2011) (Verified)

    Problem description:
    Slow macbook pro
    EtreCheck version: 2.1.2 (105)
    Report generated December 12, 2014 at 9:28:15 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
      [not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      Parallels: Path: /Library/StartupItems/Parallels
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist [Details]
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist [Details]
      [failed] com.apple.coreservices.appleid.authentication.plist [Details]
      [failed] com.apple.EscrowSecurityAlert.plist [Details]
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.lookupd.plist
      [failed] com.apple.sbd.plist [Details]
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist [Details]
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist [Details]
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.GSSCred.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist [Details]
      [failed] com.apple.periodic-weekly.plist [Details]
      [failed] com.apple.softwareupdate_download_service.plist [Details]
      [failed] com.apple.spindump.plist [Details]
      [failed] com.apple.tccd.system.plist [Details]
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist [Details]
      [failed] org.cups.cupsd.plist [Details]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [running] com.wacom.pentablet.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.fitbit.galileod.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      AdobePDFViewer: Version: 8.1.0 [Support]
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    User internet Plug-ins: ℹ️
      Unity Player: Version: UnityPlayer version 1.6.2 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Logitech Control Center  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
      Destinations:
      Data [Network]
      Total size: 2.00 TB
      Total number of backups: 59
      Oldest backup: 2014-03-12 12:51:24 +0000
      Last backup: 2014-12-05 16:47:01 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          3% hidd
          0% Fitbit Connect Menubar Helper
          0% WindowServer
          0% fontd
          0% syslogd
    Top Processes by Memory: ℹ️
      206 MB iPhoto
      172 MB Mail
      64 MB Safari
      60 MB mds
      52 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      49 MB Free RAM
      832 MB Active RAM
      796 MB Inactive RAM
      1.41 GB Wired RAM
      45.93 GB Page-ins
      1.06 GB Page-outs
    Diagnostics Information: ℹ️

      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
    You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
    Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
    This concerns me:
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply.

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