My Mac Shuts off when I use iPhoto to Shift-Select more then 6 photos. Please Help :(
When I Shift-Select more then 6 photos my Mac shuts off. The screen is barely lit but is black. The bottom right power light is lit in intervals and I need to manually reset my Laptop each time.
The error Code is.
Interval Since Last Panic Report: 13244 sec
Panics Since Last Report: 9
Anonymous UUID: 252D9BB7-114E-4E3B-B84B-86F7CC9F6BEF
Wed Aug 8 12:15:55 2012
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa651d000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7c172188 : 0x21b837 (0x5dd7fc 0x7c1721bc 0x223ce1 0x0)
0x7c1721d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x7c172278 : 0xaef608 (0xde8c404 0xdfe1004 0x100 0xcb42b6)
0x7c1722c8 : 0xae6601 (0xdfe1004 0x100 0x7c1722f8 0x9c4778)
0x7c1722f8 : 0x16d89a6 (0xdfe1004 0x100 0x438004ee 0x7c172308)
0x7c172438 : 0xb0e2b5 (0xdfe1004 0xe27f004 0x0 0x0)
0x7c172478 : 0x9dde7c (0xdfe1004 0xe27f004 0x0 0x0)
0x7c172518 : 0x9da55b (0x0 0x9 0x0 0x0)
0x7c1726c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x7c1726f8)
0x7c172798 : 0xc9feae (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)
0x7c172808 : 0xcaf734 (0xe94d000 0xe9c1980 0x8 0x3)
0x7c172828 : 0xcd4322 (0xe9c1980 0xb 0x7c172848 0x2be0)
0x7c172858 : 0xcd4b3d (0xe392000 0x0 0x7c17287c 0x0)
0x7c172888 : 0xcb4d79 (0xe392000 0xa44f6080 0x0 0x2f)
0x7c1728d8 : 0xc76d0c (0x6d27f000 0x0 0x0 0x3)
0x7c172948 : 0xc7640f (0x6d27f000 0x0 0x2 0x3)
0x7c172978 : 0xc6c05f (0x6d27f000 0x0 0x2 0x6d1bf000)
0x7c172ab8 : 0xca55d8 (0x6d1bf000 0x1 0x7c172bcc 0x7c172bc8)
0x7c172b68 : 0xc67fe1 (0x6d1bf000 0x1 0x7c172bcc 0x7c172bc8)
0x7c172be8 : 0x56da06 (0x6d1bf000 0x0 0x7c172e3c 0x7c172c74)
0x7c172c38 : 0x56e2a5 (0xcf6720 0x6d1bf000 0xea51988 0x1)
0x7c172c88 : 0x56eb59 (0x6d1bf000 0x10 0x7c172cd0 0x0)
0x7c172da8 : 0x286638 (0x6d1bf000 0x10 0xea51988 0x1)
0x7c173e58 : 0x21dbe5 (0xea51960 0xdc055a0 0x1fd7e8 0x5d43)
0x7c173e98 : 0x210a86 (0xea51900 0x0 0xe037810 0xe4336c0)
0x7c173ef8 : 0x216f84 (0xea51900 0x0 0x0 0x0)
0x7c173f78 : 0x295c57 (0xdd92708 0x0 0x0 0x0)
0x7c173fc8 : 0x2a256d (0xdd92704 0x1 0x10 0xdd93ea4)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x15a2000->0x19b6fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 56505169200
unloaded kexts:
(none)
loaded kexts:
com.apple.filesystems.msdosfs 1.6.3 - last loaded 50488522338
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.31
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.InternalModemSupport 2.6.2
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.4.0
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f14
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
Thank You
I was actually able to upgrade to the newest software, iOS 5.1.1 without connecting to my computer/iTunes but rather directly through my phone when I was home on Wi-Fi. After the upgrade I plugged my phone into a different USB port at the back of my computer and was able to do a full restore. I really don't think the USB port had anything to do with it because I use the same front USB port all the time with my external hard drive and other devices wuth no problems at all; regardless of what the actual solution was, I am now able to connect to iTunes and upgrade/restore without any problems so that half of my problem is resolved.
I have yet to leave my house since doing the upgrade/restore so I am not sure if the problem with my phone crashing when I use the interent on the 3G is still an issue. I will test it today and tomorrow and give you an update.
Thanks
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A few months ago, while on the 3G network, my iPhone 3GS starting turning off randomly when I was using safari or an online app and the battery was somewhere around 5-20%. When this happened the only way to get the phone back on was by fully charging it which sometimes took a few hours even. It wasn't a big deal at the time because it was infrequent and while the phone was at a low battery %. However, in the past few months, around the time I upgraded to iOS 5.1 it started happened more and more often and at higher and higher battery percentages. It is now at a point where my phone shuts off every time I connect to the 3G network regardless of what my battery life is. I have called Rogers several times to complain about this and I have been told it is because of the battery for the most part but I don’t buy it; the problem has got to be more significant than the battery alone because I can listen to music and send texts at anytime and fully use the internet when I am connected to Wi-Fi. I more recently talked to someone in tech support from Rogers who said my phone cannot support the iOS 5.1 software and that is why it is crashing. They also asked if my phone was heating up more now than in the past and it is. They said this was further evidence that my phone was couldn't handle the new software and was basically on overload. I was told to the best solution was to "Back Up" my iPhone then do a full "Restore". Here is where my next problem comes along. I cannot "Restore" my iPhone without doing an upgrade and every time I attempt to "Upgrade & Restore" an error message pops up that says "There was a problem downloading the software for the iPhone "...". The network connection timed out/was reset. -Make sure your network settings are correct and your network connection is active, or try again later". I have followed all of the protocol that is readily available online to address this problem but still no success. I disabled my firewall and anti-virus programs, I have ensured my connection is active and stable, I have upgraded to the newest iTunes, I have uninstalled iTunes and all apple programs in the correct order then reinstalled iTunes, I have disabled my DNS cache. Nothing works.
If you have any advise whatsoever please share as it would be greatly appreciated.
ThanksI was actually able to upgrade to the newest software, iOS 5.1.1 without connecting to my computer/iTunes but rather directly through my phone when I was home on Wi-Fi. After the upgrade I plugged my phone into a different USB port at the back of my computer and was able to do a full restore. I really don't think the USB port had anything to do with it because I use the same front USB port all the time with my external hard drive and other devices wuth no problems at all; regardless of what the actual solution was, I am now able to connect to iTunes and upgrade/restore without any problems so that half of my problem is resolved.
I have yet to leave my house since doing the upgrade/restore so I am not sure if the problem with my phone crashing when I use the interent on the 3G is still an issue. I will test it today and tomorrow and give you an update.
Thanks -
Phone shutting off when not using and does not start back up by itself
I bought the LG Revolution phone 2 1/2 weeks ago and since then twice when I have not been using it, it shuts off by itself and does not power back up until I realize it is off and then I hold down the power key to restart it. It also turns off in the middle of using an app but then restarts itself. Is this a known glitch or is something wrong with this particular phone? Since I am after the 2 week mark, can I exchange it? Or am I out $200 for an issue that isn't my fault?
tiggerpolo81, I know your phone shutting off and on is very frustrating. I will attempt to assist you with some suggestions to resolve this issue. I researched this issue and found that some customers have reported this as an issue and we have also reported it to our device team. We will attempt to address the issue with any future updates for this phone. In the mean time, I recommend checking to see if a third party app is causing the issue.
Safe Mode temporarily disables all applications that have been installed via the Android Market. Performing this step is necessary to determine whether a 3rd party application is the cause of an Operating System / Application issue.
Enable Safe Mode
With the device powered down, press and hold the power button (upper-right corner).
When the LG Logo screen appears, press and hold the volume down key.
Release the volume down key when Safe mode is displayed at the lower-left.
This may take up to 30 seconds.
Disable Safe Mode
Press and hold the Power button (upper-right corner).
Select Restart.
Additionally , if the issue continues we can review your account and device for warranty replacement options. If the phone is within its one-year manufacturers warranty and have no physical or water damage, it can be replaced with the same model. -
I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Mac shuts down after start up and before it was acting very slow, please help!!!
Recently my imac has been running unusually slow when I open/close apps or when loading things, it sometimes would freeze or take about 20 secs to load etc.
So in an attempt to fix it it cleared all unnecessary files from my computer but nothing too technical.
Then yesterday i was told by my brother to go onto disk utilities and verify/repair the disk. Both times it failed and further repeats failed. After the repair disk failed a message along the lines of "back up data you want then restore the disk" something like that.
Now today when I started up my computer in the morning it was fine, then a couple of hours ago I restarted it, and now it won't turn on properly. It goes to the apple icon with a spinning loading wheel and a empty bar underneath and after about 20 secs it shuts down. So then I did the thing where you hold down cmd and r to open osx utilities and went to disk utilities again to try and repair/verify the disk and again the same failure and messages came up suggesting to restore my disk.
Being 16 I only understand so much and understand that I will probably have to put in the installation disk or something and "re do my computer from scratch." But I do have things I want to back up before I do so but due to the load up problem I have no way of backing up photos, music and files and i don't know if the time machine has backed up the data for me (I don't really understand the time machine). I'm currently using my phone to post this, any help would be greatly appreciated because I don't really know what else to do now. My imac is 21.5 inch that I bought around 2years ago late december time. Thank you for your timeSounds like a classic HD failure. Take the machine to your local Apple Store or AASP, if it is still covered by AppleCare they will handle it at no charge. If you have been backing up then once the machine comes back restore from backup. I get you are only 16, so I'd explain to your parents the computer needs to be taken in for service, if they bought it for you they would know if it is covered by AppleCare or not, assuming they originally bought the computer for you.
Good luck. -
Re-occuring shut off when scrolling even after firmware upgr
Hello all,
I have a Muvo Tx FM and have had it since May. In June, it started shutting off when I used to scroll bar. I came to the forum and the suggestion was to reinstall the firmware. So I dl'ed it from this site and reinstalled it. The player worked fine and I was estatic.
Fast-forward to August and its doing it again.
Does anyone know why this happens?
Is there a more permanent solution to the issue?
How long is the warranty on these players (typically)?
I will try to upgrade the Firmware, but somehow I doubt this is going to help.
-Thanks,
TG.Some people have linked it with happening when removing the player from the PC, without ensuring it's "safely removed".
Failing that, can you pinpoint any event that causes it to happen?
Warranty varies depending where you bought it. It's 3 months in the USA (I'm not sure if the MuVo is covered with a further 9 months parts only warranty, I know some of the Zen players are). In Europe the warranty is at least year. -
All my apps. are automatically shutting off when I try to use them.. They were working just fine yesterday, and today they just kick me back to my home screen! How do I get them to start working again. And my sleep/wake button is broken... so how do I reset if that is the solution?
See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
Computer shuts off when using Firefox.
When using Firefox on my XP machine, the computer shuts down while on the Internet at random. I removed FF and reinstalled it, and it still shuts my computer down while on the net. I swap over to IE and there is no problems so it's in the Firefox program. Did not do this until a few weeks ago. HELP
I had this same problem, searched the net, got frustrated, but finally worked it out. If I used Mozilla my computer running Xp would shut off, if I used IE I could surf the web. However flash was not working on Youtube. In the end the problem was simply that my version of Adobe Flash was not the current one, this was causing a software conflict, which in turn was shutting down my computer while running firefox. I simply went to the Adobe site, and updated to the latest Flash, and also downloaded a debugger program for IE. Since then everything is ok, Mozilla no longer turns off my computer, and IE8 works fine with Youtube.
Hope this helps, as it sure frustrated me at the time. -
My Mac Pro 2010 is shutting off when I try to turn it on and the battery is fully charged. Any suggestions
Have you tried a SMC reset?
http://support.apple.com/kb/ht3964
Ciao. -
when I use my 5 year old MBP on battery it suddenly shuts off when the battery life reaches 88%. Anyone know why and how to fix it?
Model Information:
Manufacturer: Sony
Device Name: ASMB012
Pack Lot Code: 1
PCB Lot Code: 0
Firmware Version: 110
Hardware Revision: 500
Cell Revision: 303
Charge Information:
Charge Remaining (mAh): 4108
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 4200
Health Information:
Cycle Count: 40
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12361 -
Why iMac shuts off when in sleep mode? Using latest System (Yosemite)
Can anyone tell me why my iMac 27", running on the latest system (Yosemite), all of a sudden started shutting off when put in the sleep mode?
Try resetting the SMC.
Additionally, look at the log files around the time the system shut down.
You might also take it in for testing/diagnosis.
Barry -
My iBook just shuts off when it is still partially charged. Help?
Hello, I have an 14" iBook G4, and have been having problems lately with the computer shutting off (going dead, and not into sleep mode) after it has been running on battery power for awhile. It usually shuts off when the battery is at around 45-60 percent charge still left. It never shuts off when plugged in to the charger. Here are some specifics on the battery from the System Profiler:
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 1545
Remaining Capacity (mAh): 1542
Amperage (mA): 0
Voltage (mV): 16543
Cycle Count: 225
I have been thinking about getting a new battery but I just replaced this one a year or two ago so I don't think it should be bad yet.
A few things that I think might be causing the problem might be that I upgraded this computer a while ago by putting in a 100 GB hard drive and putting in a Superdrive (it originally had a 40 GB HD and a Combo Drive). I also have an extra 512 MB of RAM installed. I also just recently upgraded to Mac OS 10.4.11. I had been running 10.4.6 for the longest time (mostly because I always though it was safer because sometimes when I had updated computers in the past they'd run into problems. Plus, I have software that I knew would run with OS 10.4.6 - plus the install discs).
Anyway, let me know what you guys think I should or could do to fix this problem. I'm on my computer all the time so I should respond quickly to your guys' (or girls') advice.
Thanks for any help you can give. LaterI looked into resetting the PMU (although I think I already tried that a week ago), I don't know if something specific is supposed to happen to let me know something was reset but everything functioned pretty much as normal.
I tried recalibrating the battery with minimal success, it went down to 31% then actually said 0% and died. I tried recalibrating twice and it doesn't go into sleep mode, it just dies. It'll go down to 0% and still not go into sleep mode. Now my battery reading says this(with the power cord unplugged):
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 1315
Remaining Capacity (mAh): 1313
Amperage (mA): -778
Voltage (mV): 16178
Cycle Count: 225
I took continual readings of the Battery in the System Profiler and pasted them into a Word document when the computer was at 0% capacity and was still on but wouldn't go into sleep mode (it eventually just died). I can post some of those on here if you want.
I also tried that Coconut Battery program to let me know any new information about the Battery and it says nothing really new. It says the battery has a max capacity of 1315 mAh (although just couple of days ago it used to have around 1500mAh - read my first post above - I don't know if that means I've made progress or the battery is worse off then when I started) and also the Battery originally had 4400 mAh capacity (so now it's at about 29% of its original strength).
One thing did disturb me though is that the battery might not be recording the number of cycles correctly. Even though I've gone through at least a few charges in the last couple of days, it still says "225" and it should be higher. You'll even notice that it said "224" in the Battery Information in my first post. I've gone through at least a couple of complete discharges, I would think.
Anyway, I hope there are some more options on the table, but I'll see if I can keep re-calibrating it and it will finally work. I am starting to wonder if its the battery or the module inside it or some other problem. Anyway, thanks for the help. -
MBP shuts off when battery goes down to ~20%
Recently, my MBP started shutting off when the battery level got to 20%. No low battery warning, just shuts off like it got to 0%. I plug it in, turn it on, it boots and battery level is right around 20%.
Battery Information:
Model Information:
Serial Number: SMP-ASMB012-3571-70d
Manufacturer: SMP
Device name: ASMB012
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 4420
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 4440
Health Information:
Cycle count: 191
Battery health: Good
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12544
I took it to the Apple store and the "genious" told me that cycle count is too high and they can't replace the battery under warranty. He said I use it with a battery too much. Last time I checked, I bought a portable computer, it has a battery for a purpose. When I work at a client's office I don't always have it plugged in. What does actually constitute a "cycle"? I've had the laptop for 1 year and 2 months.Ok, so I'll tell you guys my experience with the genius bar at the Apple Store.
It was about 2:20 pm today, I walked up to the genius bar and waited for someone to come to me -- which took all of 30 seconds. So he asked what my reason for visiting was, and I told him the story about how my battery would just cut off at 30%. He then asked for my computer, so I reached into my laptop bag, pulled it out, and placed it in front of him. It was in sleep mode so we just opened it up to get started; he went to the "About this Mac" from the Apple button in the menu bar and took a look at my serial number. After about 2 minutes he said "I'll be right back." I waited for no longer than two minutes, and he came out from the back with a box in hand. He then flipped my computer over and took my battery off, opened the box, pulled out a new battery and placed it in my computer. Then, all that I had left to do was sign for it, and I was on my way in no more than 10 minutes.
What I find interesting is that he didn't even look at how many "cycles" my battery had; although, it probably wouldn't have made much difference as it was only at 17. At any rate, I asked him if there was a set of defective batteries out there -- including mine -- and basically he told me that yes, there was. So I guess since he looked at my computers serial number, his computer told me that mine was one of the affected ones.
Anyways, bottom line was it was very easy to do to get it replaced, with zero hassle. For the most part, I'm pretty happy with how the Apple Store and genius bar both opperate, much better than dealing with stores like Best Buy and the like -- in my opinion anyways.
Good luck everyone. -
My iMac (2007) keeps shutting off when in Full Screen mode (DVD, iTunes Visualizer, etc.) This only happens when I have an external monitor hooked up HDMI. Help?
Try using another connection such as VGA or DVI to see if the problem repeats itself.
-
My Mac shuts down when I am in the middle of logging in
My Mac shuts down when I am in the middle of logging in on ios yosemite
Howdy,
Welcome to Apple Support Communities,
The article linked below provides a lot of great information and troubleshooting suggestions that you can use to resolve the unexpected restart issue that you’re seeing when trying to login to your MacBook Air.
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Take care,
-Jason
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