My mac will not send or receive email's... its not internet connection... my iPhone still receives emails... so I'm not sure how to troubleshoot this problem, any ideas?

my mac will not send or receive email's... its not internet connection... my iPhone still receives emails... so I'm not sure how to troubleshoot this problem, any ideas?

What does the Mail Connection Doctor return?
The link in my first replay included :
If you still can’t send or receive email
Mail Connection Doctor may be able to tell you more about the issue.

Similar Messages

Hi, I need to take my daughter off from our Apple account and set up her own. So, delete her from one account and create her own. Realize I sound imbecilic for not knowing how to do this. Any ideas? Thank you so much. Jules

Hi, I need to take my daughter off from our Apple account and set up her own. So, delete her from one account and create her own. Realize I sound imbecilic for not knowing how to do this. Any ideas? Thank you so much. Jules

You don't have to take her off your account exactly: she needs to sign out from your account on her computers and devices. Then she can obtain an Apple ID at http://appleid.apple.com and use it to sign into System Preferences or Settings>iCloud.
However, there are some issue about this. If she has been syncing her calendars and contacts to your account then the data will disappear from her devices, but remain on your account. Individual calendars can be exported as .ics files and reimported into her account, but if she has her contacts mixed up with yours she will have to enter them individually in the new account (or export yours, import them into hers, and delete the ones she doesn't want.
More intractable is the email issue. She cannot move an address from your account to hers, so if she has been using a alias on your account to have her own address she cannot transfer it. She will have to create a new email address.

Sync session failed to start on my ipod touch. tried to delete back up history but it only shows my daughters ipod touch and not mine! Im unable to update or purchase new aps, not sure how to fix this problem?

sync session has failed to start on my ipod touch. Tried to delete the back up but it only shows my daughters ipod touch. Iam unable to update or purchase new aps, not sure how to fix this problem?

Try:
https://discussions.apple.com/thread/3415227?start=0&tstart=0
https://discussions.apple.com/message/16400530#16400530

I'm not sure how to fix this problem?

I made my original Apple ID a long time ago, and basically, the e-mail account I had used it with was deleted. I've made a new Apple ID since. My i-pod is still connected to the old ID, and I'm not sure how to change it. I also don't remember the information I had used for the original ID. My i-pod won't transfer all of my music unless I "authorize the computer" and I can't do that with my new ID becuause it "hasn't been used with the computer" yet. I have no idea what to do now. Please help?

Instead of posting this just hit options to the right off any post and scroll down to Report Abuse, select that and leave a message there.I know it's not abuse but it works when you want to report any posts.
Message Edited by grayburn on 04-Aug-2009 02:06 PM
Grayburn @ www.nokiausers.net & www.dailymobile.se....come say Hello!!!
If you appreciate ANY help from a member,then show it by clicking on the Blue Star button, cheers

Trying to set up an apple id for my daughter but it says that the apple id already exists...but it shouldnt as she has been using my account! not sure how to solve this problem ??

I have an apple id myself which my children share, i am trying to set up an apple id for my daughter but it says that the id already exists?? which it shouldnt!
I have tried taking her Mac and ipod off my devices but it still wont let me set it up!! any ideas anyone??

Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Not sure how to classify this problem, nor what to do about it...

Hi,
I am currently working on a web application that utilizes various media (video) types. So far I am using quicktime, wmv, and flv.
So, basically, when I view my app with firefox or safari, and play some of the videos that I have uploaded, suddenly if I launch quicktime or iTunes, I get the spinning ball of death, and quicktime and iTunes just bounce on my dock forever.
I have to reboot my computer to get them to launch... This happens each and every time, and it's becoming very frustrating. Like I said, I don't even know who to go to about this problem.. It definitely didn't happen on 10.5.. but it makes no sense, I can't understand how viewing media in a browser can make stand-alone apps not launch...
-patrick

Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

I am starting a new spread sheet in numbers to log my photos. I want to set up a sort button on each column but do not know how to accomplish this. Any ideas?

I have a Macbook Pro with the latest Yosemite operating system on it. I am using Numbers 3.5.2 and I am making a spread sheet for my photos. I am having columns with different information in them and I want the ability to sort them using buttons. Can anyone help me with this?

Bunnie,
The only way to prevent such loss is with a robust backup system. Apple provide TimeMachine as part of OS X. Connect an external hard drive to your computer and off you go. hourly, daily backups. I have recovered more than one computer this way,
As far as photos goes I use this approach:
1) Time Machine
2) a offsite copy of the picture folder from my user (I literally copy the picture folder to a separate, non-Time machine drive and relocate that drive in my desk drawer at work). I bring the offsite drive home every coupe months it refresh.
Numbers will not do a good job for this task (in my opinion) and will not facilitate metadata stored in the pictures. On bad thing happens in the number file and all your pictures are gone. In addition if you were to select the menu item "File > Advanced > Reduce File Size..." and, "BAM!!" all your pictures would be compressed and not their original size.
iPhoto keeps every change you make to a picture so you can get the original back. What ever happened with iPhoto will be much worse with Numbers (again, in my opinion).
Really set up a Time Machine backup. the drive should cost about $100, use it.

I have accidentally hit something on my keyboard that has minimized the font on my facebook. I do not know how to reverse this. Any ideas would be greatly appreciated.

Whatever I did was done with my right hand, the font is so small that I cannot read it at all. When I have done this using Windows there is a box in the upper right hand corner that I can click on and it allows me to realign my font size back to 100%. I cannot find such a tool on Firefox. HELP PLEASE. I am having to use Windows to go to Facebook and Windows in my area is practically useless.
Thanks.

Thank you so much, fixed it right away. I have done this several time, don't know how I do it, but I will know how to fix it from now on. You're the bomb!!!

Why all of a sudden am I having difficulty sending Gmail emails? I get a send error. When I run diagnostics there is a SMTP and IMAP account for Gmail and I am not sure how to fix this.

Why all of a sudden am I having difficulty sending Gmail emails? I get a send error. When I run diagnostics there is a SMTP and IMAP account for Gmail and I am not sure how to fix this.

Hi jodilynnf,
When using Connection Doctor to see what is could be causing the issue, look for the red dots to let you know what is wrong. Then all you have to do is correct that information. You can double click on the section that is giving you issue and it will take you there. Most issues could be just password being entered incorrectly. Take a look at the article below to walk you through troubleshooting issues with Mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/en-us/TS3276
Take it easy,
-Norm G.

HT4061 I cannot switch my IPAD on and it will not power up - i had this problem before and cannot remember how we fixed it?

Can anyone help us please?
I cannot switch my IPAD on and it will not power up - i had this problem before and cannot remember how we fixed it?

Press and hold both the home button and lock button until the apple logo shows up.

Im trying to install a new application on my mac but it keeps on coming up with 'The volume of this disk does not meet the requirements for this update' any ideas how to solve this?

I have recently fully updated my mac to 10.8.2 and i am trying to install a small facebook application but every time i come to chose the disk it says ' OS X facebook developer preview can not be installed on this disk. This volume of this disk does not meet the requirements for this update' any ideas on how to get round this?
thanks

That may be the new Mountain Lion "sandbox" protective software kicking in, possibly, because ML "thinks" that App doesn't meet ML's new strict security requirements. A common phenomena. If you feel the 3rd party App is really OK, you can override this feature and install the new App by holding down the Command key when you click to install the new App. That's one possibility for the error message appearing. If not, another possibility is that that Developer Preview software package requires some previous piece of software be installed prior to downloading this Preview. You would have to check the Facebbok websiste's Developer Forums for help if this is the case.
Hope this helps

I'm not sure how to use this site....but here goes, I have a samsung galaxy and it's fully charged but it will not turn on, can someone give me some solutions as to how I can get it to work?

I'm not sure how to use this site....but here goes, I have a samsung galaxy and it's fully charged but it won't turn on, can someone give me some solutions I can use to fix this problem???

Try this website. Yes its sprint but it might help you. http://support.sprint.com/support/article/Troubleshoot_issues_related_to_your_Sa msung_Galaxy_S_II_not_turning_on_completely/WTroubleshootingGuide_542_GKB51165-T rend?INTNAV=SU:DP:OV:TSIS:SamsungGalaxySIi-AsYouGo:TroubleshootIssuesRelatedToYo urSamsungG

I registered my new iPhone 5s to my usual Apple ID, however it isn't showing in my devices when I log in. I tried to register it by adding a new device, but it tells me it's already registered to a different Apple ID. I'm really not sure how to fix this.

I registered my new iPhone 5s to my usual Apple ID, however it isn't showing in my devices when I log in. I tried to register it by adding a new device, but it tells me it's already registered to a different Apple ID. I'm really not sure how to fix this. I only have the one Apple ID and the phone is brand new, purchased directly from Apple.
When I check on the phone itself (iCloud and App Store settings) the Apple ID is correct. I'm not sure where else to check.
Whilst setting up the phone, it prompted me to register, which I did. Then when connecting to my laptop through iTunes it prompted me again so I registered again. I even got a confirmation email to the email address associated with my Apple ID that the registration was successful.
How can I add my iPhone 5s to the list of devices on the correct Apple ID?
Thanks in advance for any advice.

Found the answer to my question after posting (in related discussions)
https://discussions.apple.com/message/12331666#12331666
Will call Apple Care as soon as I can.

I'm having problems (1)selecting onscreen text, (2) having problems resizing menu boxes and selecting menues with the cursor. I'm not able to select menus and move them. I'm not sure how to correct this.

I'm having problems (1) selecting onscreen text, (2) resizing menu boxes and selecting menues with the cursor. I'm not able to select menus and move them. I'm not sure how to correct this.

1) This is because of software version 1.1. See this
thread for some options as to how to go back to 1.0,
which will correct the problem...
http://discussions.apple.com/thread.jspa?threadID=3754
59&tstart=0
2) This tends to happen after videos. Give the iPod a
minute or two to readjust. It should now be more
accurate.
3) This?
iPod shows a folder icon with exclamation
point
4) Restore the iPod
5) Try these...
iPod Only Shows An Apple Logo and Will Not Start
Up
iPod Only Shows An Apple Logo
I think 3,4, and 5 are related. Try the options I
posted for each one.
btabz
I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again

Downloaded yosemite continuity is not working with my iPhone 6. Both on same wifi network and iCloud account.. not sure how to set it up any help is appreciated

downloaded yosemite continuity is not working with my iPhone 6. Both on same wifi network and iCloud account.. not sure how to set it up any help is appreciated

Connect your iPhone, iPad, iPod touch, and Mac using Continuity

My mac will not send or receive email's... its not internet connection... my iPhone still receives emails... so I'm not sure how to troubleshoot this problem, any ideas?

Similar Messages

Maybe you are looking for