My Macbook air flash had gone for a month and I saw Apple's Macbook air flash storage drive replacement program. I'm not sure whether that program is still available for the broken device or not. Now, I'm booting from the external hard drive. Thank you.
My Macbook air flash had gone for a month and I saw Apple's Macbook air flash storage drive replacement program. I'm not sure whether that program is still available for the broken device or not. Now, I'm booting from the external hard drive. Warranty has gone in October 2013..
I want to send back my macbook air back to apple store. The problem is that I bought it from US and now, I'm using it in Myanmar. If the program is free of charge for my device, it's worth trying to send back to US. Since mine is broken, I'm afraid Apple will take charges for reparing.
So, if anyone having the same problem as me, I would like to get suggestion....
Thank you!!
I have no idea about how to handle the international aspect of your question.
But here is the Apple writeup about the problem and the remedy. Maybe that will help you.
http://www.apple.com/support/macbookair-flashdrive/
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Hi there, I recently got the white screen of death (w/ circle slash) on my 13" 2009 MacBook Pro. Most people are saying that it is hard drive failure, so I am trying to boot it from an external hard drive to save some of my data before having it repaired. Unfortunately, every time I press "option" while it boots, it only shows the internal drive on the grey screen. I have my external drive connected, but it won't recognize it. What should I do?
Thanks!Welcome to the Apple Support Communities
You can only start from an external drive if OS X is installed there. If not, it won't appear as a bootable volume because there isn't any operating system inside it.
As you have a Mid 2009 MacBook Pro, it's better to start from the Mac OS X disc that came with your Mac. Insert it and hold the C key while your Mac is starting. After starting, go to Utilities menu > Disk Utility, select "Macintosh HD" in the sidebar and repair it. If you can't get it repaired, take the computer to an Apple Store.
If the hard drive can't be repaired, the only option to recover your files is to use an application as DiskWarrior, but it's expensive and it's not sure that it will work, because it may fail -
Trying to boot from an external hard drive - drive not recognized at boot
I am trying to upgrade my Operating system. I am going from Mac OS 10.4.11 to Mac OS 10.6.
Hardware:
Model Name:
MacBook Pro 15"
Model Identifier:
MacBookPro1,1
Processor Name:
Intel Core Duo
Processor Speed:
2.16 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache (per processor):
2 MB
Memory:
2 GB
Bus Speed:
667 MHz
To backup my existing environment I bought Seagate Free Agent GoFlex 500GB for PC and Mac. USB 3.0 but backward comaptible to USB 2.0 which is what my laptop is. The system requirements included support for 10.4.11. I attached the drive to my lap top and used disk utility to format to Mac Extended OS (journaled). It recognized the drive immediately.
I used SuperDuper 2.6.4 to copy all files to the external drive. It seemed to copy just fine. It said it made the drive bootable. TO test it, I shutdown the system and started it back up with the option key pressed, but it only gave me my original HD as a choice to boot from. When the system came up, it didn't recognize the external drive. I unplugged the drive and re attached it and it seemed to recognize it, I trued to reboot again and it doesn't recognize the hard drive on reboot. Only when I un attach and reattach it.
Any ideas?
Thanks in advance.I haven't forgotten, it just takes forever to get to a result when backing up an entire system.
So here's what I did. I agree with this idea:
Limnos wrote:
mac-sales.com I mentioned above is the OWC Ogelthorpe uses.
I suspect StartupDisk is seeing a nicely mounted drive connected in a bootable interface (USB) with all the needed files (palced there by SuperDuper). However, what it doesn't know if that drive isn't really accessible until the computer has properly booted because the chipset doesn't work without full system support. This is not at all unusual in external drives. Many years ago you really has to insist upon having an Oxford chipset in an enclosure to guarantee booting, but for general backup use any chipset was fine.
I had an old Lacie drive I have used for file backups over the years:
Disk:
Name :
LaCie Group SA
Type :
Disk
Disk Identifier :
disk1
Media Name :
WDC WD80 0BB-00JHC0 Media
Media Type :
Generic
Connection Bus :
FireWire
Connection Type :
External
Connection ID :
58629628097197639
Partition Type :
GUID_partition_scheme
Device Tree :
/PCI0@0/PCIB@1E/FRWR@3/node@d04b560c0bf647/sbp-2@c000/@0:0
Writable :
Yes
Ejectable :
Yes
Mac OS 9 Drivers Installed :
No
Location :
External
Total Capacity :
74.5 GB (80,026,361,856 Bytes)
S.M.A.R.T. Status :
Not Supported
Disk Number :
1
Partition Number :
0
Name :
Macintosh HD
Type :
Volume
Disk Identifier :
disk1s2
Mount Point :
/Volumes/Macintosh HD 1
File System :
Mac OS Extended (Journaled)
Connection Bus :
FireWire
Partition Type :
Apple_HFS
Device Tree :
/PCI0@0/PCIB@1E/FRWR@3/node@d04b560c0bf647/sbp-2@c000/@0:2
Writable :
Yes
Universal Unique Identifier :
438A4768-6F2C-3A0A-96A3-AEF60B7B8815
Capacity :
44.5 GB (47,768,887,296 Bytes)
Free Space :
4.2 GB (4,464,005,120 Bytes)
Used :
40.3 GB (43,304,882,176 Bytes)
Number of Files :
432,903
Number of Folders :
97,585
Owners Enabled :
No
Can Turn Owners Off :
Yes
Can Be Formatted :
Yes
Bootable :
Yes
Supports Journaling :
Yes
Journaled :
Yes
S.M.A.R.T. Status :
Not Supported
Disk Number :
1
Partition Number :
2
I moved everything from the Lacie to the SEaget - at least is it will be useful for something!
Erased the Lacie, partitioned it to 2 partitions.
Formnatted the partition GUID as suggested. I had named the partition for the backup something cutre like 10.4.11 OS clone.
Used Disk Utility>Restore to backup/clone the environment.
During the backup, it renamed the partition Macintosh HD, which was encouraging. After waiting a very long time for the backup, I was able to try to test booting from it and received many diagnostic errors including permission type errors, some of the files in /etc did not beloing to root. I have a couple of things I am going to try but thought I'd throw it out here since you guys have kept me pointed in the right direction.
Any more ideas as to why the drive won' t boot? Did I not give the partition enough space? Is it the chipset thing? -
I cannot copy my doc and photos and videos from one external hard drive to a second external hard drive -- both plugged in to my MacBook Air -- I get Error 8062 and the copying (which seemed to be going on for 10 minutes) stops and nothing gets copied.
As any Macbook Air owner knows, there is SO LITTLE storage capacity on the computer that you have to back up big files onto an external hard drive to avoid getting the other annoying error that says you have no more memory/storage capacity/whatever the proper term is, and you cannot use the computer.
Backstory: Before this error cropped up, I had backed up lots of files to an external drive and then removed them from my computer. But then the external hard drive got corrupted and I could not access my entire photo library. Had to pay $850 to Kroll Ontrack to recover those files. I have now bought 2 new external 1 Terrabyte hard drives as protection against another such disaster. BUT I cannot copy the files from the first hard drive where all my reovered files now sit, to another backup hard drive.
Feeling vulnerable. Please help.
SusaninNYFrom the menu bar, select
▹ System Preferences ▹ Energy Saver ▹ Power Adapter
and uncheck the box labeled Put the hard disk(s) to sleep when possible, if it's checked.
If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
Start up in Safe Mode and test.
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock. -
I've had **** with my iMac, the hard-drive failed so i replaced it with a new 1TB Samsung drive. Then when i tried to install SL from the install disk, all went to plan until it asked me which drive i wanted to install it on, where it came up with a box where my options should have been, but instead it didn't give me any options to install it on any drive i.e. it asked which drive i wanted to install it on but no drives came up to select.
So i followed the advice from another forum, look at the 'Extended Hard-drive preparation' response
( https://discussions.apple.com/message/10576009#10576009 )
After following these instructions i have now got a new partition, but when i restarted my computer to install SL on the drive, the option to boot from the drive is now not available, now i must boot from the install disk, whereas before i was able to boot from either the install disk or the hard drive. The hard drive is still visible in disk utility as it always has been, but i am now unable to boot from it, let alone install SL.
Please help my iMac has been broken for months and i've been trying to fix it for so long and am getting problem after problem. Thank you!
<div class="mcePaste" id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;" mcestyle="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"></div>Hi db2
That off the shelf MS-DOS / FAT-32 drive needs to re-partitioned GUID Partition Table / Mac OS Extended (Journaled) before you can install OS X and Startup your Intel iMac from it.
1. Boot from your original install or retail SL DVD and open Disk Utility.
2. Highlight the new HD in the list of drives and select the Partition tab.
3. Under Volume Scheme select 1 Partition and click on the Options... button.
4. Select GUID Partition Table in the drop down window and click OK.
5. Set the Format to Mac OS Extended (Journaled) and click the Apply button.
6. Once thats done, then you can do a clean SL Install, Restore from TM , your old HD or Bootable Clone.
Dennis -
Can I view photos and movies from my external hard drive? I used Time Machine and a WD Passport for backup. Since my drive on my MacBook Pro is filling up I was planning to delete some of the movies and photos. I wanted to see if I could view them from the hard drive. Thanks
Hello, eco1.
Thank you for visiting Apple Support Communities.
This sounds like you are wanting to move your iTunes media folder to an external drive and have iTunes this folder from this location. If this is the case then I would recommend taking a look at the article below.
iTunes for Mac: Moving your iTunes Media folder
http://support.apple.com/kb/ht1449
Cheers,
Jason H. -
When loading songs into iTunes, from my external hard drive. It seems to be copying the music onto my MacBook Air.
How do i have iTunes only read the songs from my hard drive, rather then copying them?You may find these Links of Interest...
Moving iTunes Media Folder
http://support.apple.com/kb/HT1449
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html -
Have copied my iTunes library back-up from my external hard drive (saved from my iTunes on my pc) onto my new Macbook and loads of the tracks have been duplicated, some four times some not at all?? any ideas guys?
Have copied my iTunes library back-up from my external hard drive (saved from my iTunes on my pc) onto my new Macbook and loads of the tracks have been duplicated, some four times some not at all?? any ideas guys?
-
I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
Thanks!I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
-
I have a TC for my backups but now I want to add an external hard drive
I have a TC for my backups but now I want to add an external hard drive to my TC and share what is on it within my own network. I can see the hard drive from airport Configurator but I cant acces it. What should i do?
Hard drive getting full or near full?
Here are some of my tips for deleting or archiving data off of your internal hard drive.
Do a search for and downlaod and install OmniDisk Sweeper and OnyX.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive older emails you want to save to disc, Flash drive/s or to ext. hard drive.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, Flash drive or ext. hard drive and/or delete any old documents you no longer use or immediately need.
Uninstall apps that you no longer use. If the app has a dedicated uninstaller, use it to completely uninstall the app. If the app has no uninstaller, then just drag it to the OS X Trash icon and empty the Trash.
Also, if you save old downloaded .dmg application installer files, you can either archive and delete these or just delete the ones you think you'll never install, again.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it do its thing initially, then go to the cleaning and maintenance tabs and run all of the processes in the tabs. Let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
If you have any other large folders of personal data or projects, these should be thinned out, moved, also, to the external hard drive and then either archived to disc, Flash drive or ext. hard drive and/or deleted off your internal hard drive.
Good Luck! -
I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?
I have a 2012 mac book pro can I use that to connect with firewire and load osx that way? and how woudl I do that?
Thanks so much!To what password are you referring? Do you mean your user account's admin password? Or do you mean the master password for File Vault or do you mean a Firmware Password?
For an admin password:
Forgot Your Account Password
For Snow Leopard and earlier
Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password.
If you cannot do the above then try this:
1. Boot to Safe Mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each command line:
/sbin/fsck -yf
If you do not receive a "Filesystem OK" message then repeat this command until
you do. If after seven tries you still do not receive a "Filesystem OK" message,
then the system is corrupted and needs to be reinstalled.
mount -uw /
cd /private/var/db/netinfo
mv local.nidb local.old
rm ../.AppleSetupDone
shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
How to reset the OS X password without a startup CD:
Reboot into Single-user Mode. Enter the following and press RETURN after each command line
1. Type fsck -fy
2. Type mount -uw /
3. Type passwd <username>
I have never tried this method myself. -
I move 15 gigs from an external hard drive and then eject the drive to give it back to my friend.
Once i got home I was re naming the folder and I made a mistake with a typo, and out of instict I press command + z and the folder dissapear!!!
Where it is now?
Someone have any ideas, he doesnt have it and is not showing on my mac
mountain lion/ macbook prodid you try holding the shift-command-Z to see if it returns?
-
I cannot find videos (not movies) that i have transferred to my macbook pro from an external hard drive, these files used to be on my windows PC. Photos and a few of the videos came over but i am missing the majority of the videos. Help please!!! I have tried omnidisksweeper with no success in finding them.
in my Usage it says i have over 40 gb of movies when i only have about 9gb which i can see using spotlight search. i really hope the other amount is my missing videos! these are videos of my kids as babies.Read this post and do the migration again, putting the library in a portable shape first if necessary.
tt2
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